Customer Service Jobs in Cedar Knolls, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Representative/Cashier
- Paterson, NJ (15 miles from Cedar Knolls, NJ)
- 1 hour ago
- Paterson, NJ (15 miles from Cedar Knolls, NJ)
- 1 hour ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Part Time Customer Service and Sales Associate
- Newark, NJ (16 miles from Cedar Knolls, NJ)
- 1 hour ago
- Newark, NJ (16 miles from Cedar Knolls, NJ)
- 1 hour ago
The Customer Service and Sales Associate consults with customers on their Hertz rental....
Customer Care Representative II
- Florham Park, NJ (4 miles from Cedar Knolls, NJ)
- 1 hour ago
- Florham Park, NJ (4 miles from Cedar Knolls, NJ)
- 1 hour ago
Join a reputable company known for its commitment to customer service and operational excellence. Whats a typical day as Customer Care Representative II?...
Customer Service Representative
- New York, NY (24 miles from Cedar Knolls, NJ)
- 2 hours ago
- New York, NY (24 miles from Cedar Knolls, NJ)
- 2 hours ago
We are seeking a highly motivated and detail-oriented Customer Service Representative to join Noor Staffing Group....
Lead Customer Service Representative
- North Plainfield, NJ (14 miles from Cedar Knolls, NJ)
- 2 hours ago
- North Plainfield, NJ (14 miles from Cedar Knolls, NJ)
- 2 hours ago
Service: 1 year • Animal Care: 1 year Essential Job Functions: • Main lobby operations – check-ins, check-outs, guest visits and tours, answering general questions • Answering and handling calls in...
Customer Service Representative Job Hackettstown, NJ
- Hackettstown, NJ (19 miles from Cedar Knolls, NJ)
- 2 hours ago
- Hackettstown, NJ (19 miles from Cedar Knolls, NJ)
- 2 hours ago
Apply Now Why Youll Love This Job Why Work Here? FYZICAL Hackettstown is an independently owned and operated physical therapy and balance center dedicated to providing our clients with...
- Cranford, NJ (13 miles from Cedar Knolls, NJ)
- 7 hours ago
- Cranford, NJ (13 miles from Cedar Knolls, NJ)
- 7 hours ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Orange, NJ (12 miles from Cedar Knolls, NJ)
- 9 hours ago
- Orange, NJ (12 miles from Cedar Knolls, NJ)
- 9 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Ramsey, NJ (23 miles from Cedar Knolls, NJ)
- 9 hours ago
- Ramsey, NJ (23 miles from Cedar Knolls, NJ)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - West Chelsea Veterinary
- New York, NY (24 miles from Cedar Knolls, NJ)
- 12 hours ago
- New York, NY (24 miles from Cedar Knolls, NJ)
- 12 hours ago
We're looking for a full-time Customer Service Representative who brings warmth, professionalism, and positive energy to every client interaction....
- Clifton, NJ (16 miles from Cedar Knolls, NJ)
- 12 hours ago
- Clifton, NJ (16 miles from Cedar Knolls, NJ)
- 12 hours ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- Florham Park, NJ (4 miles from Cedar Knolls, NJ)
- 12 hours ago
- Florham Park, NJ (4 miles from Cedar Knolls, NJ)
- 12 hours ago
service....
- Teterboro, NJ (20 miles from Cedar Knolls, NJ)
- 12 hours ago
- Teterboro, NJ (20 miles from Cedar Knolls, NJ)
- 12 hours ago
Position Summary The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs....
Customer Service Representative Job
- Hackettstown, NJ (19 miles from Cedar Knolls, NJ)
- 16 hours ago
- Hackettstown, NJ (19 miles from Cedar Knolls, NJ)
- 16 hours ago
Apply Now Why You'll Love This Job Why Work Here? FYZICAL Hackettstown is an independently owned and operated physical therapy and balance center dedicated to providing our clients with...
Pharmacy Customer Service Associate
- Roseland, NJ (7 miles from Cedar Knolls, NJ)
- 1 day ago
- Roseland, NJ (7 miles from Cedar Knolls, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Cedar Knolls, NJ
Moving to Cedar Knolls, NJ? Find some basic demographic data about Cedar Knolls, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cedar Knolls, NJ
Highest Education Level
Customer Services in Cedar Knolls, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Retail
- Reception
- Energetic
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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