Customer Service Jobs in Cedar Knolls, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 199 Jobs

Retail Customer Service Representative/Cashier

  • Paterson, NJ (15 miles from Cedar Knolls, NJ)
  • 1 hour ago
  • Paterson, NJ (15 miles from Cedar Knolls, NJ)
  • 1 hour ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Part Time Customer Service and Sales Associate

  • Newark, NJ (16 miles from Cedar Knolls, NJ)
  • 1 hour ago
  • Newark, NJ (16 miles from Cedar Knolls, NJ)
  • 1 hour ago

The Customer Service and Sales Associate consults with customers on their Hertz rental....

Customer Care Representative II

  • Florham Park, NJ (4 miles from Cedar Knolls, NJ)
  • 1 hour ago
  • Florham Park, NJ (4 miles from Cedar Knolls, NJ)
  • 1 hour ago

Join a reputable company known for its commitment to customer service and operational excellence. Whats a typical day as Customer Care Representative II?...

Customer Service Representative

  • New York, NY (24 miles from Cedar Knolls, NJ)
  • 2 hours ago
  • New York, NY (24 miles from Cedar Knolls, NJ)
  • 2 hours ago

We are seeking a highly motivated and detail-oriented Customer Service Representative to join Noor Staffing Group....

Lead Customer Service Representative

  • North Plainfield, NJ (14 miles from Cedar Knolls, NJ)
  • 2 hours ago
  • North Plainfield, NJ (14 miles from Cedar Knolls, NJ)
  • 2 hours ago

Service: 1 year • Animal Care: 1 year Essential Job Functions: • Main lobby operations – check-ins, check-outs, guest visits and tours, answering general questions • Answering and handling calls in...

Customer Service Representative Job Hackettstown, NJ

  • Hackettstown, NJ (19 miles from Cedar Knolls, NJ)
  • 2 hours ago
  • Hackettstown, NJ (19 miles from Cedar Knolls, NJ)
  • 2 hours ago

Apply Now Why Youll Love This Job Why Work Here? FYZICAL Hackettstown is an independently owned and operated physical therapy and balance center dedicated to providing our clients with...

Customer Service Associate

  • Cranford, NJ (13 miles from Cedar Knolls, NJ)
  • 7 hours ago
  • Cranford, NJ (13 miles from Cedar Knolls, NJ)
  • 7 hours ago

As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....

Customer Service Representative

  • Orange, NJ (12 miles from Cedar Knolls, NJ)
  • 9 hours ago
  • Orange, NJ (12 miles from Cedar Knolls, NJ)
  • 9 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Ramsey, NJ (23 miles from Cedar Knolls, NJ)
  • 9 hours ago
  • Ramsey, NJ (23 miles from Cedar Knolls, NJ)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - West Chelsea Veterinary

  • New York, NY (24 miles from Cedar Knolls, NJ)
  • 12 hours ago
  • New York, NY (24 miles from Cedar Knolls, NJ)
  • 12 hours ago

We're looking for a full-time Customer Service Representative who brings warmth, professionalism, and positive energy to every client interaction....

Customer Service Associate

  • Clifton, NJ (16 miles from Cedar Knolls, NJ)
  • 12 hours ago
  • Clifton, NJ (16 miles from Cedar Knolls, NJ)
  • 12 hours ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative

  • Florham Park, NJ (4 miles from Cedar Knolls, NJ)
  • 12 hours ago
  • Florham Park, NJ (4 miles from Cedar Knolls, NJ)
  • 12 hours ago

service....

Customer Service Agent

  • Teterboro, NJ (20 miles from Cedar Knolls, NJ)
  • 12 hours ago
  • Teterboro, NJ (20 miles from Cedar Knolls, NJ)
  • 12 hours ago

Position Summary The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs....

Customer Service Representative Job

  • Hackettstown, NJ (19 miles from Cedar Knolls, NJ)
  • 16 hours ago
  • Hackettstown, NJ (19 miles from Cedar Knolls, NJ)
  • 16 hours ago

Apply Now Why You'll Love This Job Why Work Here? FYZICAL Hackettstown is an independently owned and operated physical therapy and balance center dedicated to providing our clients with...

Pharmacy Customer Service Associate

  • Roseland, NJ (7 miles from Cedar Knolls, NJ)
  • 1 day ago
  • Roseland, NJ (7 miles from Cedar Knolls, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Cedar Knolls, NJ

Moving to Cedar Knolls, NJ? Find some basic demographic data about Cedar Knolls, NJ below.


Local
National
4,120
264
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Cedar Knolls, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cedar Knolls, NJ offer the following education background
High School or GED
34.3%
Bachelor's Degree
25.5%
Associate's Degree
16.0%
Vocational Degree or Certification
11.9%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cedar Knolls, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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