Customer Service Jobs in Cedar Knolls, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 168 Jobs

Customer Service Representative

  • Newark, NJ (16 miles from Cedar Knolls, NJ)
  • 26 days ago
  • Newark, NJ (16 miles from Cedar Knolls, NJ)
  • 26 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Loss Prevention Customer Service Associate II-1

  • Secaucus, NJ (20 miles from Cedar Knolls, NJ)
  • 1 hour ago
  • Secaucus, NJ (20 miles from Cedar Knolls, NJ)
  • 1 hour ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • West Caldwell, NJ (9 miles from Cedar Knolls, NJ)
  • 2 hours ago
  • West Caldwell, NJ (9 miles from Cedar Knolls, NJ)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Secaucus, NJ (20 miles from Cedar Knolls, NJ)
  • 2 hours ago
  • Secaucus, NJ (20 miles from Cedar Knolls, NJ)
  • 2 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 PARK PL, SECAUCUS, NJ 07094-...

Customer Service Representative/Sales Support

  • Newark, NJ (16 miles from Cedar Knolls, NJ)
  • 4 hours ago
  • Newark, NJ (16 miles from Cedar Knolls, NJ)
  • 4 hours ago

Service skills a MUST Excellent computer skills (Microsoft Office, Google Docs, etc) Experience using Quickbooks Online Experience using SAP Business One a plus -Company is transitioning- High degree...

Customer Service Representative

  • Edison, NJ (21 miles from Cedar Knolls, NJ)
  • 8 hours ago
  • Edison, NJ (21 miles from Cedar Knolls, NJ)
  • 8 hours ago

Customer Service Representative Location Edison, NEW JERSEY, USCategory Customer Service/Call Center 05/06/2025 Our client in Edison, NJ, is seeking a Customer Service Representative for a temp-to-hire...

U-Box Customer Care Representative (CDL-A)

  • Saddle Brook, NJ (19 miles from Cedar Knolls, NJ)
  • 8 hours ago
  • Saddle Brook, NJ (19 miles from Cedar Knolls, NJ)
  • 8 hours ago

Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only....

Veterinary Client Service Representative- Swing, AERA

  • West Caldwell, NJ (9 miles from Cedar Knolls, NJ)
  • 8 hours ago
  • West Caldwell, NJ (9 miles from Cedar Knolls, NJ)
  • 8 hours ago

Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships....

Airline Customer Service Agent Part-Time

  • Newark, NJ (16 miles from Cedar Knolls, NJ)
  • 9 hours ago
  • Newark, NJ (16 miles from Cedar Knolls, NJ)
  • 9 hours ago

Job Summary As an Agent, Passenger Service, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations....

Customer Service Associate

  • New York, NY (24 miles from Cedar Knolls, NJ)
  • 10 hours ago
  • New York, NY (24 miles from Cedar Knolls, NJ)
  • 10 hours ago

The goal of a Customer Service Associate is to attain customer satisfaction by responding in a timely and professional manner....

Customer Service Associate - Temporary

  • Roseland, NJ (7 miles from Cedar Knolls, NJ)
  • 11 hours ago
  • Roseland, NJ (7 miles from Cedar Knolls, NJ)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Digital Beauty Advisor

  • Berkeley Heights, NJ (10 miles from Cedar Knolls, NJ)
  • 1 day ago
  • Berkeley Heights, NJ (10 miles from Cedar Knolls, NJ)
  • 1 day ago

. + Customer service experience preferred. + Strong writing, organization, and problem-solving skills. + Passion for beauty, fashion, or lifestyle brands. + Familiarity with major social platforms and...

Client Service Representative

  • Ho Ho Kus, NJ (22 miles from Cedar Knolls, NJ)
  • 1 day ago
  • Ho Ho Kus, NJ (22 miles from Cedar Knolls, NJ)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative/Administrative Assistant

  • New York City, NY (24 miles from Cedar Knolls, NJ)
  • 2 days ago
  • New York City, NY (24 miles from Cedar Knolls, NJ)
  • 2 days ago

C&E is staffed by two attorneys, four paralegals, an analyst supervisor, ten analysts, a customer service aide, and an intake specialist, and is headed by an Assistant Commissioner....

Customer Support Associate

  • Jersey City, NJ (20 miles from Cedar Knolls, NJ)
  • 2 days ago
  • Jersey City, NJ (20 miles from Cedar Knolls, NJ)
  • 2 days ago

About Bluevine Bluevine is transforming small business banking with innovative solutions like checking, lending, and credit-all tailored to help entrepreneurs thrive. With best-in-class...

Remote Work

Demographic Data for Cedar Knolls, NJ

Moving to Cedar Knolls, NJ? Find some basic demographic data about Cedar Knolls, NJ below.


Local
National
4,120
264
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Cedar Knolls, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cedar Knolls, NJ offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cedar Knolls, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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