Customer Service Jobs in Carlstadt, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 188 Jobs

Customer Service Representative

  • Newark, NJ (8 miles from Carlstadt, NJ)
  • 20 days ago
  • Newark, NJ (8 miles from Carlstadt, NJ)
  • 20 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative- ON SITE

  • New York, NY (6 miles from Carlstadt, NJ)
  • 4 days ago
  • New York, NY (6 miles from Carlstadt, NJ)
  • 4 days ago

Qualifications Cashier experience required 1+ year of customer service experience Job Description Provide customer service to customers at the store in New York City Assist customers in purchase of...

Aerospace Customer Service Representative

  • Avenel, NJ (19 miles from Carlstadt, NJ)
  • moments ago
  • Avenel, NJ (19 miles from Carlstadt, NJ)
  • moments ago

This position requires a skilled, detail oriented, experienced team player to work in a fast-paced, diverse environment of repair administration management. The position is accountable for...

Customer Care Representative I

  • New Hyde Park, NY (20 miles from Carlstadt, NJ)
  • 1 hour ago
  • New Hyde Park, NY (20 miles from Carlstadt, NJ)
  • 1 hour ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative

  • Little Falls, NJ (8 miles from Carlstadt, NJ)
  • 1 hour ago
  • Little Falls, NJ (8 miles from Carlstadt, NJ)
  • 1 hour ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Full-Time Sr. Customer Assistance Representative LaGuardia Airport (LGA)

  • East Elmhurst, NY (11 miles from Carlstadt, NJ)
  • 1 hour ago
  • East Elmhurst, NY (11 miles from Carlstadt, NJ)
  • 1 hour ago

Must have at least 1 year prior customer service retail or administrative support experience. The ability to operate a motor vehicle is a function of this position....

Remote Customer Service Representative - English & Spanish

  • Florham Park, NJ (17 miles from Carlstadt, NJ)
  • 12 hours ago
  • Florham Park, NJ (17 miles from Carlstadt, NJ)
  • 12 hours ago

Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients success....

Remote Work

Customer Service Associate - Temporary

  • East Elmhurst, NY (11 miles from Carlstadt, NJ)
  • 13 hours ago
  • East Elmhurst, NY (11 miles from Carlstadt, NJ)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Eastchester, NY (15 miles from Carlstadt, NJ)
  • 13 hours ago
  • Eastchester, NY (15 miles from Carlstadt, NJ)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Dumont, NJ (8 miles from Carlstadt, NJ)
  • 13 hours ago
  • Dumont, NJ (8 miles from Carlstadt, NJ)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Aviation Front Desk Customer Service Representative Full Time Job

  • White Plains, NY (21 miles from Carlstadt, NJ)
  • 15 hours ago
  • White Plains, NY (21 miles from Carlstadt, NJ)
  • 15 hours ago

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Bakery Assistant/Customer Service associate

  • Berkeley Heights, NJ (21 miles from Carlstadt, NJ)
  • 15 hours ago
  • Berkeley Heights, NJ (21 miles from Carlstadt, NJ)
  • 15 hours ago

The ideal candidate will have a passion for baking and customer service skills and a desire to grow within our bakery. SUNDAYS/MONDAYS OFF!! Job Qualifications: Minimal or no experience required....

Customer Service Associate

  • Wyckoff, NJ (12 miles from Carlstadt, NJ)
  • 22 hours ago
  • Wyckoff, NJ (12 miles from Carlstadt, NJ)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • New York, NY (6 miles from Carlstadt, NJ)
  • 1 day ago
  • New York, NY (6 miles from Carlstadt, NJ)
  • 1 day ago

Prepare materials for mailing including: applying postage, preparing items for shipment or collection, distributing items as needed, ensuring items are properly labeled and documenting data...

Customer Care Representative I

  • New York, NY (6 miles from Carlstadt, NJ)
  • 1 day ago
  • New York, NY (6 miles from Carlstadt, NJ)
  • 1 day ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Demographic Data for Carlstadt, NJ

Moving to Carlstadt, NJ? Find some basic demographic data about Carlstadt, NJ below.


Local
National
6,372
485
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Carlstadt, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Carlstadt, NJ offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Carlstadt, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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