Customer Service Jobs in Caldwell, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (10 miles from Caldwell, NJ)
- 28 days ago
- Newark, NJ (10 miles from Caldwell, NJ)
- 28 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Union City, NJ (14 miles from Caldwell, NJ)
- 2 hours ago
- Union City, NJ (14 miles from Caldwell, NJ)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Woodbridge, NJ (20 miles from Caldwell, NJ)
- 3 hours ago
- Woodbridge, NJ (20 miles from Caldwell, NJ)
- 3 hours ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Customer Service Representative
- Iselin, NJ (19 miles from Caldwell, NJ)
- 3 hours ago
- Iselin, NJ (19 miles from Caldwell, NJ)
- 3 hours ago
YOUR ROLE The Customer Service Representative is a key member of the Customer's Account Team (CSR + Account Manager)....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Brooklyn, NY (18 miles from Caldwell, NJ)
- 3 hours ago
- Brooklyn, NY (18 miles from Caldwell, NJ)
- 3 hours ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative (Onsite in Elizabeth, NJ)
- Elizabeth, NJ (13 miles from Caldwell, NJ)
- 4 hours ago
- Elizabeth, NJ (13 miles from Caldwell, NJ)
- 4 hours ago
Description & Requirements Time in position is waived for this role Maximus is currently hiring for full-time onsite customer service representative who will assist in processing consumer applications...
Customer Service Representative/ Bilingual (English/Spanish)
- New York, NY (16 miles from Caldwell, NJ)
- 4 hours ago
- New York, NY (16 miles from Caldwell, NJ)
- 4 hours ago
About The Role The Customer Service Representative, Bilingual, assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, eligibility, claims inquiry...
Customer Service Representative II
- New York, NY (16 miles from Caldwell, NJ)
- 5 hours ago
- New York, NY (16 miles from Caldwell, NJ)
- 5 hours ago
**Education** + High School Diploma **Experience** Approximately 2 years of experience in a customer service role **Knowledge, Skills and Abilities** + Must possess outstanding customer service skills...
Warehouse Customer Service Representative
- Keasbey, NJ (23 miles from Caldwell, NJ)
- 15 hours ago
- Keasbey, NJ (23 miles from Caldwell, NJ)
- 15 hours ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Associate - Temporary
- Orange, NJ (6 miles from Caldwell, NJ)
- 15 hours ago
- Orange, NJ (6 miles from Caldwell, NJ)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- New York, NY (16 miles from Caldwell, NJ)
- 16 hours ago
- New York, NY (16 miles from Caldwell, NJ)
- 16 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Experience Associate FT
- New York, NY (16 miles from Caldwell, NJ)
- 18 hours ago
- New York, NY (16 miles from Caldwell, NJ)
- 18 hours ago
This is a great opportunity to further develop your customer service and administrative skills while gaining experience in Salesforce, a leading CRM platform....
Customer Service Representative - Garden State Plaza
- Paramus, NJ (12 miles from Caldwell, NJ)
- 1 day ago
- Paramus, NJ (12 miles from Caldwell, NJ)
- 1 day ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Temporary Customer Service Representative
- Secaucus, NJ (12 miles from Caldwell, NJ)
- 1 day ago
- Secaucus, NJ (12 miles from Caldwell, NJ)
- 1 day ago
Preferred Experience/Skills for the Temporary Customer Service Representative: Flexibility and a team-oriented attitude. 2+ years of experience in a high-volume customer service setting, responsible...
- Ramsey, NJ (15 miles from Caldwell, NJ)
- 1 day ago
- Ramsey, NJ (15 miles from Caldwell, NJ)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Demographic Data for Caldwell, NJ
Moving to Caldwell, NJ? Find some basic demographic data about Caldwell, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Caldwell, NJ
Highest Education Level
Customer Services in Caldwell, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »