Customer Service Jobs in Bloomfield, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 189 Jobs

Senior Customer Service Associate (Claims, Remote)

  • Newark, NJ (5 miles from Bloomfield, NJ)
  • 8 hours ago
  • Newark, NJ (5 miles from Bloomfield, NJ)
  • 8 hours ago

Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...

Remote Work

Pharmacy Customer Service Associate

  • Elizabeth, NJ (9 miles from Bloomfield, NJ)
  • 8 hours ago
  • Elizabeth, NJ (9 miles from Bloomfield, NJ)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative- Newark Airport

  • Newark, NJ (5 miles from Bloomfield, NJ)
  • 11 hours ago
  • Newark, NJ (5 miles from Bloomfield, NJ)
  • 11 hours ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Bank/Credit Union Contact Center Customer Service Representative (CCC)

  • New York, NY (10 miles from Bloomfield, NJ)
  • 16 hours ago
  • New York, NY (10 miles from Bloomfield, NJ)
  • 16 hours ago

What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....

Internal Sales and Customer Service Representative

  • New York, NY (10 miles from Bloomfield, NJ)
  • 16 hours ago
  • New York, NY (10 miles from Bloomfield, NJ)
  • 16 hours ago

Prepare sales reports, presentations, and customer service metrics for internal use....

Customer Service Agent

  • Queens Village, NY (23 miles from Bloomfield, NJ)
  • 20 hours ago
  • Queens Village, NY (23 miles from Bloomfield, NJ)
  • 20 hours ago

Back to results Customer Service Agent Branches & Operations Full-time Queens, New York, United States Apply now Apply now Ready to elevate your customer service game?...

Customer Service Associate

  • Paramus, NJ (11 miles from Bloomfield, NJ)
  • 21 hours ago
  • Paramus, NJ (11 miles from Bloomfield, NJ)
  • 21 hours ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Representative

  • Union, NJ (8 miles from Bloomfield, NJ)
  • 21 hours ago
  • Union, NJ (8 miles from Bloomfield, NJ)
  • 21 hours ago

Summary: The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints....

Customer Service Associate - Temporary

  • Jamaica, NY (21 miles from Bloomfield, NJ)
  • 23 hours ago
  • Jamaica, NY (21 miles from Bloomfield, NJ)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Woodhaven, NY (19 miles from Bloomfield, NJ)
  • 23 hours ago
  • Woodhaven, NY (19 miles from Bloomfield, NJ)
  • 23 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • New York, NY (10 miles from Bloomfield, NJ)
  • 23 hours ago
  • New York, NY (10 miles from Bloomfield, NJ)
  • 23 hours ago

The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM 7PM EST with the ability to adjust shifts with notice based on business needs....

Customer Service Representative - Immediately Hiring

  • New York, NY (10 miles from Bloomfield, NJ)
  • 1 day ago
  • New York, NY (10 miles from Bloomfield, NJ)
  • 1 day ago

Marketing firm actively looking for FRESH MINDS to join our NEW team members. Apply now to ... We are looking for motivated and excited individuals to join our fast-paced environment. Our ideal...

Customer Service Representative

  • Jersey City, NJ (7 miles from Bloomfield, NJ)
  • 1 day ago
  • Jersey City, NJ (7 miles from Bloomfield, NJ)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Relations Specialist

  • Morristown, NJ (16 miles from Bloomfield, NJ)
  • 1 day ago
  • Morristown, NJ (16 miles from Bloomfield, NJ)
  • 1 day ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Representative $17 hourly

  • Fairfield, NJ (7 miles from Bloomfield, NJ)
  • 1 day ago
  • Fairfield, NJ (7 miles from Bloomfield, NJ)
  • 1 day ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role in...

Demographic Data for Bloomfield, NJ

Moving to Bloomfield, NJ? Find some basic demographic data about Bloomfield, NJ below.


Local
National
52,955
982
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Bloomfield, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Bloomfield, NJ offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bloomfield, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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