Customer Service Jobs in Blackwood, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 76 Jobs

Inside Sales Representative

  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 8 hours ago
  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 8 hours ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Healthcare Customer Service Representative - Remote

  • Cherry Hill, NJ (10 miles from Blackwood, NJ)
  • 19 hours ago
  • Cherry Hill, NJ (10 miles from Blackwood, NJ)
  • 19 hours ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Retail Customer Service Associate

  • Ardmore, PA (20 miles from Blackwood, NJ)
  • 20 hours ago
  • Ardmore, PA (20 miles from Blackwood, NJ)
  • 20 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Remote Customer Service Representative

  • Bensalem, PA (22 miles from Blackwood, NJ)
  • 1 day ago
  • Bensalem, PA (22 miles from Blackwood, NJ)
  • 1 day ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Spanish Bilingual Remote Customer Service Representative

  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 1 day ago
  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 1 day ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Retail Customer Service Associate

  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 1 day ago
  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Sales Administrator/Customer Service Representative

  • Moorestown, NJ (14 miles from Blackwood, NJ)
  • 1 day ago
  • Moorestown, NJ (14 miles from Blackwood, NJ)
  • 1 day ago

We've signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on....

Customer Service Associate

  • Cherry Hill, NJ (10 miles from Blackwood, NJ)
  • 1 day ago
  • Cherry Hill, NJ (10 miles from Blackwood, NJ)
  • 1 day ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Senior Customer Service Representative - Corporate

  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 1 day ago
  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 1 day ago

service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...

Customer Service Representative Specialist Senior (GOV)

  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 1 day ago
  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 1 day ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Remote Work

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) 2025

  • Delair, NJ (12 miles from Blackwood, NJ)
  • 1 day ago
  • Delair, NJ (12 miles from Blackwood, NJ)
  • 1 day ago

Keywords: Customer Service Representative, Location: Pennsauken, NJ - 08110 Job Description The Role As a Seasonal Benefit Customer Service Representative, you will have the rewarding opportunity to...

Remote Work

Part Time - Housing & Food Services - Customer Service Representative (Cashier)

  • Media, PA (21 miles from Blackwood, NJ)
  • 1 day ago
  • Media, PA (21 miles from Blackwood, NJ)
  • 1 day ago

Providing good customer service. Keeping areas neat and orderly. Maintaining a stock of supplies....

Pharmacy Customer Service Associate

  • Evesham, NJ (8 miles from Blackwood, NJ)
  • 2 days ago
  • Evesham, NJ (8 miles from Blackwood, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Commercial Insurance Customer Service Representative

  • Cherry Hill, NJ (10 miles from Blackwood, NJ)
  • 2 days ago
  • Cherry Hill, NJ (10 miles from Blackwood, NJ)
  • 2 days ago

We are recruiting a dynamic and customer-focused individual to join our client as a Customer Service Representative (CSR) for Commercial Insurance....

Customer Service Associate - Part-Time Evenings

  • Gladwyne, PA (21 miles from Blackwood, NJ)
  • 2 days ago
  • Gladwyne, PA (21 miles from Blackwood, NJ)
  • 2 days ago

Customer Service Desk AssistantReports to: Front End ManagerFunction: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service boothEssential...

Demographic Data for Blackwood, NJ

Moving to Blackwood, NJ? Find some basic demographic data about Blackwood, NJ below.


Local
National
38,581
922
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Blackwood, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Blackwood, NJ offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Blackwood, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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