Customer Service Jobs in Berlin, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 71 Jobs

Customer Service Representative

  • Philadelphia, PA (18 miles from Berlin, NJ)
  • 6 days ago
  • Philadelphia, PA (18 miles from Berlin, NJ)
  • 6 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Bilingual Benefits Customer Service Representative - Bilingual Seasonal Colleague (Mt. Laurel) 2025

  • Mount Laurel, NJ (13 miles from Berlin, NJ)
  • 4 hours ago
  • Mount Laurel, NJ (13 miles from Berlin, NJ)
  • 4 hours ago

We provide superior customer service in a work from home environment (following the initial training and onboarding period)....

Remote Work

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) 2025

  • Mount Laurel, NJ (13 miles from Berlin, NJ)
  • 4 hours ago
  • Mount Laurel, NJ (13 miles from Berlin, NJ)
  • 4 hours ago

We provide superior customer service in a work from home environment (following the initial training and onboarding period)....

Remote Work

Customer Service Associate

  • Willingboro, NJ (18 miles from Berlin, NJ)
  • 14 hours ago
  • Willingboro, NJ (18 miles from Berlin, NJ)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Mays Landing, NJ (22 miles from Berlin, NJ)
  • 15 hours ago
  • Mays Landing, NJ (22 miles from Berlin, NJ)
  • 15 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate

  • Philadelphia, PA (18 miles from Berlin, NJ)
  • 16 hours ago
  • Philadelphia, PA (18 miles from Berlin, NJ)
  • 16 hours ago

Customer Service Rep $20 an hour mens clothing distributer 8:30m to 5pm Monday to Friday Billing order entry/filing/data entry reporting 5 years of customer service experience stabile resume 5 plus...

Pharmacy Customer Service Associate

  • Sicklerville, NJ (2 miles from Berlin, NJ)
  • 22 hours ago
  • Sicklerville, NJ (2 miles from Berlin, NJ)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Evesham, NJ (6 miles from Berlin, NJ)
  • 1 day ago
  • Evesham, NJ (6 miles from Berlin, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Berlin, NJ
  • 3 days ago
  • Berlin, NJ
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Sewell, NJ (10 miles from Berlin, NJ)
  • 3 days ago
  • Sewell, NJ (10 miles from Berlin, NJ)
  • 3 days ago

Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with BWP1 LLCWe are...

Remote Work

Customer Service Representative

  • Mays Landing, NJ (22 miles from Berlin, NJ)
  • 4 days ago
  • Mays Landing, NJ (22 miles from Berlin, NJ)
  • 4 days ago

Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with BONBLOC INCWe...

Remote Work

Client Service Representative

  • Philadelphia, PA (18 miles from Berlin, NJ)
  • 5 days ago
  • Philadelphia, PA (18 miles from Berlin, NJ)
  • 5 days ago

About this Opportunity: As a Client Service Representative, you will be responsible for maintaining high standards of customer service to assigned clients of Orion....

Customer Service Representative Fueler Washer- Part time

  • Swedesboro, NJ (22 miles from Berlin, NJ)
  • 5 days ago
  • Swedesboro, NJ (22 miles from Berlin, NJ)
  • 5 days ago

As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....

Customer Service Associate

  • Magnolia, NJ (8 miles from Berlin, NJ)
  • 5 days ago
  • Magnolia, NJ (8 miles from Berlin, NJ)
  • 5 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate- Overnight Shift

  • Voorhees, NJ (6 miles from Berlin, NJ)
  • 5 days ago
  • Voorhees, NJ (6 miles from Berlin, NJ)
  • 5 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Demographic Data for Berlin, NJ

Moving to Berlin, NJ? Find some basic demographic data about Berlin, NJ below.


Local
National
13,885
389
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Berlin, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Berlin, NJ offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Berlin, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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