Customer Service Jobs in Berkeley Heights, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Associate (Claims, Remote)
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 5 hours ago
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 5 hours ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkPharmacy Customer Service Associate
- Elizabeth, NJ (12 miles from Berkeley Heights, NJ)
- 5 hours ago
- Elizabeth, NJ (12 miles from Berkeley Heights, NJ)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Newark Airport
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 8 hours ago
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 8 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Bank/Credit Union Contact Center Customer Service Representative (CCC)
- New York, NY (22 miles from Berkeley Heights, NJ)
- 12 hours ago
- New York, NY (22 miles from Berkeley Heights, NJ)
- 12 hours ago
What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....
Internal Sales and Customer Service Representative
- New York, NY (22 miles from Berkeley Heights, NJ)
- 13 hours ago
- New York, NY (22 miles from Berkeley Heights, NJ)
- 13 hours ago
Prepare sales reports, presentations, and customer service metrics for internal use....
Customer Service Representative
- Bridgewater, NJ (11 miles from Berkeley Heights, NJ)
- 14 hours ago
- Bridgewater, NJ (11 miles from Berkeley Heights, NJ)
- 14 hours ago
Date Posted: 04/25/2025 Hiring Organization: Rose International Position Number: 481806 Industry: Consumer Goods Job Title: Customer Service Representative Job Location: Bridgewater, NJ, USA, 08807...
Customer Service Associate - Temporary
- South River, NJ (15 miles from Berkeley Heights, NJ)
- 16 hours ago
- South River, NJ (15 miles from Berkeley Heights, NJ)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Union, NJ (8 miles from Berkeley Heights, NJ)
- 18 hours ago
- Union, NJ (8 miles from Berkeley Heights, NJ)
- 18 hours ago
Summary: The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints....
Customer Service Representative
- New York, NY (22 miles from Berkeley Heights, NJ)
- 20 hours ago
- New York, NY (22 miles from Berkeley Heights, NJ)
- 20 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- New York, NY (22 miles from Berkeley Heights, NJ)
- 20 hours ago
- New York, NY (22 miles from Berkeley Heights, NJ)
- 20 hours ago
The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM 7PM EST with the ability to adjust shifts with notice based on business needs....
Customer Service Representative - Immediately Hiring
- New York, NY (22 miles from Berkeley Heights, NJ)
- 22 hours ago
- New York, NY (22 miles from Berkeley Heights, NJ)
- 22 hours ago
Marketing firm actively looking for FRESH MINDS to join our NEW team members. Apply now to ... We are looking for motivated and excited individuals to join our fast-paced environment. Our ideal...
Customer Service Representative
- Jersey City, NJ (18 miles from Berkeley Heights, NJ)
- 1 day ago
- Jersey City, NJ (18 miles from Berkeley Heights, NJ)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Morristown, NJ (8 miles from Berkeley Heights, NJ)
- 1 day ago
- Morristown, NJ (8 miles from Berkeley Heights, NJ)
- 1 day ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative $17 hourly
- Fairfield, NJ (15 miles from Berkeley Heights, NJ)
- 1 day ago
- Fairfield, NJ (15 miles from Berkeley Heights, NJ)
- 1 day ago
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role in...
- Maplewood, NJ (9 miles from Berkeley Heights, NJ)
- 1 day ago
- Maplewood, NJ (9 miles from Berkeley Heights, NJ)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Demographic Data for Berkeley Heights, NJ
Moving to Berkeley Heights, NJ? Find some basic demographic data about Berkeley Heights, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Berkeley Heights, NJ
Highest Education Level
Customer Services in Berkeley Heights, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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