Customer Service Jobs in Berkeley Heights, NJ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 25 days ago
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 25 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Springfield, NJ (5 miles from Berkeley Heights, NJ)
- 90+ days ago
- Springfield, NJ (5 miles from Berkeley Heights, NJ)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative Digital Beauty Advisor
- Berkeley Heights, NJ
- 7 hours ago
- Berkeley Heights, NJ
- 7 hours ago
. + Customer service experience preferred. + Strong writing, organization, and problem-solving skills. + Passion for beauty, fashion, or lifestyle brands. + Familiarity with major social platforms and...
- Madison, NJ (5 miles from Berkeley Heights, NJ)
- 9 hours ago
- Madison, NJ (5 miles from Berkeley Heights, NJ)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative/Administrative Assistant
- New York City, NY (21 miles from Berkeley Heights, NJ)
- 1 day ago
- New York City, NY (21 miles from Berkeley Heights, NJ)
- 1 day ago
C&E is staffed by two attorneys, four paralegals, an analyst supervisor, ten analysts, a customer service aide, and an intake specialist, and is headed by an Assistant Commissioner....
- Jersey City, NJ (18 miles from Berkeley Heights, NJ)
- 1 day ago
- Jersey City, NJ (18 miles from Berkeley Heights, NJ)
- 1 day ago
About Bluevine Bluevine is transforming small business banking with innovative solutions like checking, lending, and credit-all tailored to help entrepreneurs thrive. With best-in-class...
Remote WorkCustomer Service Representative
- Princeton, NJ (24 miles from Berkeley Heights, NJ)
- 1 day ago
- Princeton, NJ (24 miles from Berkeley Heights, NJ)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Client Service Representative in New York, NY
- New York, NY (22 miles from Berkeley Heights, NJ)
- 1 day ago
- New York, NY (22 miles from Berkeley Heights, NJ)
- 1 day ago
One year related experience required with customer service preferred....
U-Box Customer Care Representative (CDL)
- Saddle Brook, NJ (23 miles from Berkeley Heights, NJ)
- 1 day ago
- Saddle Brook, NJ (23 miles from Berkeley Heights, NJ)
- 1 day ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Customer Service Associate - Temporary
- Jersey City, NJ (18 miles from Berkeley Heights, NJ)
- 1 day ago
- Jersey City, NJ (18 miles from Berkeley Heights, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Basking Ridge, NJ (7 miles from Berkeley Heights, NJ)
- 1 day ago
- Basking Ridge, NJ (7 miles from Berkeley Heights, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Relations Associate (Part-Time)
- Elizabeth, NJ (12 miles from Berkeley Heights, NJ)
- 2 days ago
- Elizabeth, NJ (12 miles from Berkeley Heights, NJ)
- 2 days ago
QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...
We're Hiring Customer Service Representative (Staten Island) Full Ti
- Staten Island, NY (17 miles from Berkeley Heights, NJ)
- 2 days ago
- Staten Island, NY (17 miles from Berkeley Heights, NJ)
- 2 days ago
We're Hiring Customer Service Representative (Staten Island) Full Time or Flexible We are looking for a reliable and motivated Customer Service Representative to join our team at a luxury transportation...
Customer Service Representative
- East Brunswick, NJ (16 miles from Berkeley Heights, NJ)
- 2 days ago
- East Brunswick, NJ (16 miles from Berkeley Heights, NJ)
- 2 days ago
Overview Job Title: Customer Service Representative Headline: Join our team of Customer Service Experts In 1993, after years of intense product research and development, Englert, Inc. introduced the...
Sales & Customer Service Associate
- Clifton, NJ (20 miles from Berkeley Heights, NJ)
- 2 days ago
- Clifton, NJ (20 miles from Berkeley Heights, NJ)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Berkeley Heights, NJ
Moving to Berkeley Heights, NJ? Find some basic demographic data about Berkeley Heights, NJ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Berkeley Heights, NJ
Highest Education Level
Customer Services in Berkeley Heights, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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