Customer Service Jobs in Basking Ridge, NJ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 97 Jobs

Customer Service Representative

  • Newark, NJ (20 miles from Basking Ridge, NJ)
  • 16 days ago
  • Newark, NJ (20 miles from Basking Ridge, NJ)
  • 16 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative (Bilingual Spanish)

  • Linden, NJ (16 miles from Basking Ridge, NJ)
  • 2 hours ago
  • Linden, NJ (16 miles from Basking Ridge, NJ)
  • 2 hours ago

Job Description Job Title: CUSTOMER SERVICE REPRESENTATIVE (BILINGUAL SPANISH) FLSA/Grade: Non-Exempt/Hourly Reports to: Customer Service Manager Department: Customer Service Position Summary: The Bilingual...

Customer Service Representative (Bilingual Turkish)

  • Linden, NJ (16 miles from Basking Ridge, NJ)
  • 3 hours ago
  • Linden, NJ (16 miles from Basking Ridge, NJ)
  • 3 hours ago

Job Description Job Title: CUSTOMER SERVICE REPRESENTATIVE ( BILINGUAL IN TURKISH ) FLSA/Grade: Non-Exempt/Hourly Reports to: Customer Service Manager Department: Customer Service Position Summary:...

Pharmacy Customer Service Associate

  • Kinnelon, NJ (23 miles from Basking Ridge, NJ)
  • 3 hours ago
  • Kinnelon, NJ (23 miles from Basking Ridge, NJ)
  • 3 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • West Caldwell, NJ (19 miles from Basking Ridge, NJ)
  • 3 hours ago
  • West Caldwell, NJ (19 miles from Basking Ridge, NJ)
  • 3 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Premium Audit Customer Service Representative - Remote

  • Morristown, NJ (8 miles from Basking Ridge, NJ)
  • 7 hours ago
  • Morristown, NJ (8 miles from Basking Ridge, NJ)
  • 7 hours ago

C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform....

Remote Work

Customer Care Representative

  • Woodbridge, NJ (16 miles from Basking Ridge, NJ)
  • 7 hours ago
  • Woodbridge, NJ (16 miles from Basking Ridge, NJ)
  • 7 hours ago

Willingness and ability to learn new functions within the Customer Solutions Center. 2-3 years customer service experience Apply to this posting and please be sure to attach your resume....

Customer Service Representative

  • South Plainfield, NJ (10 miles from Basking Ridge, NJ)
  • 7 hours ago
  • South Plainfield, NJ (10 miles from Basking Ridge, NJ)
  • 7 hours ago

Responsible for day-to-day Customer Service activities, including ensuring all customer needs, questions and requirements are being met in a complete, accurate and timely manner, and supporting the...

Bilingual Customer Service Representative

  • East Orange, NJ (19 miles from Basking Ridge, NJ)
  • 11 hours ago
  • East Orange, NJ (19 miles from Basking Ridge, NJ)
  • 11 hours ago

Customer Service Experience....

Dispensary Associate-PT (Mister Jones)

  • Woodland Park, NJ (23 miles from Basking Ridge, NJ)
  • 12 hours ago
  • Woodland Park, NJ (23 miles from Basking Ridge, NJ)
  • 12 hours ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Service Representative

  • Edison, NJ (13 miles from Basking Ridge, NJ)
  • 12 hours ago
  • Edison, NJ (13 miles from Basking Ridge, NJ)
  • 12 hours ago

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...

Customer Service Associate

  • Hackettstown, NJ (18 miles from Basking Ridge, NJ)
  • 14 hours ago
  • Hackettstown, NJ (18 miles from Basking Ridge, NJ)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate II

  • Elizabeth, NJ (20 miles from Basking Ridge, NJ)
  • 23 hours ago
  • Elizabeth, NJ (20 miles from Basking Ridge, NJ)
  • 23 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Lead Customer Service Representative

  • North Plainfield, NJ (8 miles from Basking Ridge, NJ)
  • 1 day ago
  • North Plainfield, NJ (8 miles from Basking Ridge, NJ)
  • 1 day ago

service experience preferred • Computer skills • Timekeeping • Excellent organizational skills • Able to utilize multi-line phone • Strong communication skills • Able to lift 40 lbs. • Able to stand...

Customer Service Representative

  • Lyndhurst, NJ (24 miles from Basking Ridge, NJ)
  • 1 day ago
  • Lyndhurst, NJ (24 miles from Basking Ridge, NJ)
  • 1 day ago

Join our dynamic team as a Customer Service Representative in our vibrant office....

Demographic Data for Basking Ridge, NJ

Moving to Basking Ridge, NJ? Find some basic demographic data about Basking Ridge, NJ below.


Local
National
27,912
647
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Basking Ridge, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Basking Ridge, NJ offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Basking Ridge, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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