Customer Service Jobs in Salem, NH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 52 Jobs

Customer Service Representative

  • Peabody, MA (22 miles from Salem, NH)
  • 2 hours ago
  • Peabody, MA (22 miles from Salem, NH)
  • 2 hours ago

The TMC Customer Service Representative has responsibilities for coordinating the sales operations at TMC, supporting customers in global locations, doing sales administrative work, communicating across...

Pharmacy Customer Service Associate

  • Exeter, NH (16 miles from Salem, NH)
  • 13 hours ago
  • Exeter, NH (16 miles from Salem, NH)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Salem, NH
  • 2 days ago
  • Salem, NH
  • 2 days ago

Store 4707238: 238 North Broadway, Salem, New Hampshire 03079 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Hampton, NH (21 miles from Salem, NH)
  • 2 days ago
  • Hampton, NH (21 miles from Salem, NH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate - Part Time

  • Hudson, NH (9 miles from Salem, NH)
  • 4 days ago
  • Hudson, NH (9 miles from Salem, NH)
  • 4 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Representative

  • Bedford, MA (20 miles from Salem, NH)
  • 4 days ago
  • Bedford, MA (20 miles from Salem, NH)
  • 4 days ago

jobs life, physical, and social science occupations customer service representative customer service representative. bedford, massachusetts posted march 31, 2025 job details summary $24 - $26 per hour...

Customer Service Associate - Temporary

  • Danvers, MA (20 miles from Salem, NH)
  • 4 days ago
  • Danvers, MA (20 miles from Salem, NH)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Seasonal Floating Customer Service Representative- Hillsborough, NH

  • Manchester, NH (18 miles from Salem, NH)
  • 6 days ago
  • Manchester, NH (18 miles from Salem, NH)
  • 6 days ago

Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety...

Retail Customer Service Supervisor

  • Chelmsford, MA (15 miles from Salem, NH)
  • 6 days ago
  • Chelmsford, MA (15 miles from Salem, NH)
  • 6 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Packaged Gases Customer Service Representative - MANCHESTER

  • Manchester, NH (18 miles from Salem, NH)
  • 6 days ago
  • Manchester, NH (18 miles from Salem, NH)
  • 6 days ago

Backs up inbound customer service, as needed. 11. Comply with all DOT and OSHA regulations. 12. Ensure all safety rules are strictly observed. 13....

Customer Service Representative

  • Burlington, MA (19 miles from Salem, NH)
  • 7 days ago
  • Burlington, MA (19 miles from Salem, NH)
  • 7 days ago

Advance knowledge of MS Office Suite & Word Advance knowledge of Excel Self-Motivated and a Willingness to learn new skills Ability to work remotely Previous experience working in customer service...

Remote Work

Customer Service Representative

  • Salem, NH
  • 8 days ago
  • Salem, NH
  • 8 days ago

Essential Knowledge and Skills: Customer service mindset required. Demonstrated ability to perform and prioritize multiple tasks through effective time management skills....

Customer Service Representative

  • Manchester, NH (18 miles from Salem, NH)
  • 9 days ago
  • Manchester, NH (18 miles from Salem, NH)
  • 9 days ago

Job Details Job Location: Manchester, NH Position Type: Full Time Salary Range: $17.00 - $17.00 Hourly Travel Percentage: None Job Shift: Any Job Category: Customer Service Description Retail Office...

Customer Service Representative

  • Bedford, NH (18 miles from Salem, NH)
  • 9 days ago
  • Bedford, NH (18 miles from Salem, NH)
  • 9 days ago

We are looking for a Full-Time Customer Service Representative that brings to the team an Energetic personality, with a demonstrated ability to engage and communicate with customers in a service-oriented...

Customer Service Representative

  • Exeter, NH (16 miles from Salem, NH)
  • 12 days ago
  • Exeter, NH (16 miles from Salem, NH)
  • 12 days ago

Experience with Customer Service, Sales or working in a Call Center. Excellent organizational, interpersonal, verbal, and writing skills....

Demographic Data for Salem, NH

Moving to Salem, NH? Find some basic demographic data about Salem, NH below.


Local
National
30,095
1,322
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Salem, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Salem, NH offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Salem, NH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »