Customer Service Jobs in Boulder, MT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-11 of 11 Jobs

Customer Service Representative

  • Helena, MT (22 miles from Boulder, MT)
  • 2 days ago
  • Helena, MT (22 miles from Boulder, MT)
  • 2 days ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Associate Customer Service Representative

  • Helena, MT (22 miles from Boulder, MT)
  • 2 days ago
  • Helena, MT (22 miles from Boulder, MT)
  • 2 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative

  • Helena, MT (22 miles from Boulder, MT)
  • 7 days ago
  • Helena, MT (22 miles from Boulder, MT)
  • 7 days ago

**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....

Pharmacy Customer Service Associate

  • Helena, MT (22 miles from Boulder, MT)
  • 11 days ago
  • Helena, MT (22 miles from Boulder, MT)
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative (Automotive) 10am-6:30pm EST

  • Helena, MT (22 miles from Boulder, MT)
  • 14 days ago
  • Helena, MT (22 miles from Boulder, MT)
  • 14 days ago

Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....

Customer Service Representative - Full-Time

  • Helena, MT (22 miles from Boulder, MT)
  • 24 days ago
  • Helena, MT (22 miles from Boulder, MT)
  • 24 days ago

Were hiring immediately for a Customer Service Representative at the Helena Regional Airport!...

Customer Service Representative - Remote

  • Helena, MT (22 miles from Boulder, MT)
  • 24 days ago
  • Helena, MT (22 miles from Boulder, MT)
  • 24 days ago

**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...

Remote Work

Customer Service Representative

  • Whitehall, MT (18 miles from Boulder, MT)
  • 30+ days ago
  • Whitehall, MT (18 miles from Boulder, MT)
  • 30+ days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Helena, MT (22 miles from Boulder, MT)
  • 30+ days ago
  • Helena, MT (22 miles from Boulder, MT)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Medical Equipment Driver & Customer Service Representative

  • Butte, MT (21 miles from Boulder, MT)
  • 30+ days ago
  • Butte, MT (21 miles from Boulder, MT)
  • 30+ days ago

Medical Equipment Driver & Customer Service Representative 3.9 3.9 out of 5 stars Butte, MT 59701 Westaff is seeking a Medical Equipment Driver & Customer Service Representative for a local healthcare...

Customer Service Representative

  • Butte, MT (21 miles from Boulder, MT)
  • 90+ days ago
  • Butte, MT (21 miles from Boulder, MT)
  • 90+ days ago

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company....

Demographic Data for Boulder, MT

Moving to Boulder, MT? Find some basic demographic data about Boulder, MT below.


Local
National
2,010
40
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Boulder, MT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Boulder, MT offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Boulder, MT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »