Customer Service Jobs in Montana

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 46 Jobs

Part Time Customer Service Representative (remote)

  • Helena, MT
  • 10 hours ago
  • Helena, MT
  • 10 hours ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative

  • Billings, MT
  • 12 hours ago
  • Billings, MT
  • 12 hours ago

SUMMARY The Customer Service Representative provides prompt and courteous client service....

Wireless Customer Service Associate

  • Missoula, MT
  • 2 days ago
  • Missoula, MT
  • 2 days ago

Legacy Visions is seeking a Wireless Customer Service Associate to join our team....

Customer Service Associate

  • Great Falls, MT
  • 3 days ago
  • Great Falls, MT
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....

Retail Customer Service Supervisor

  • Great Falls, MT
  • 4 days ago
  • Great Falls, MT
  • 4 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Columbia Falls, MT
  • 4 days ago
  • Columbia Falls, MT
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Care Representative

  • Belgrade, MT
  • 4 days ago
  • Belgrade, MT
  • 4 days ago

service following NCR Shared Values Education and Experience Requirements: PC literacy Keyboard proficiency Understanding of Windows-based applications/tools Two-year technical degree preferred Ability...

Customer Care Representative - Belgrade, Serbia

  • Belgrade, MT
  • 4 days ago
  • Belgrade, MT
  • 4 days ago

service following NCR Shared Values #LI-NB1 #LI-hybrid Offers of employment are conditional upon passage of screening criteria applicable to the job....

Customer Service Associate - Temporary

  • Polson, MT
  • 5 days ago
  • Polson, MT
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Helena, MT
  • 5 days ago
  • Helena, MT
  • 5 days ago

Helena Ink & Toner is seeking a Customer Service Representative.Summary:Helena Ink & Toner is a retail store that provides ink and toner cartridges to home and business locations in the Helena and Townsend...

Customer Service Representative

  • Missoula, MT
  • 5 days ago
  • Missoula, MT
  • 5 days ago

As a Customer Service Representative (CSR), youll work on cultivating and retaining ongoing customers....

Remote Work

Customer Service Representative

  • Sidney, MT
  • 6 days ago
  • Sidney, MT
  • 6 days ago

Position General Responsibilities : This position is the Office’s front line with regard to New Accounts and Customer Service....

Customer Service Representative-Full Time

  • Bozeman, MT
  • 6 days ago
  • Bozeman, MT
  • 6 days ago

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...

Bilingual Spanish Customer Service Representative - Remote

  • Helena, MT
  • 6 days ago
  • Helena, MT
  • 6 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Demographic Data for Montana

Moving to Montana? Find some basic demographic data about Montana below.


Local
National
1,084,738
40,262

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Montana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Montana offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Montana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »