Customer Service Jobs in Montana

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 47 Jobs

Customer Service Associate

  • Helena, MT
  • 13 hours ago
  • Helena, MT
  • 13 hours ago

Good customer service skills. Must have reliable transportation and be dependable to be at work on time for shift....

Medical Equipment Driver & Customer Service Representative

  • Great Falls, MT
  • 1 day ago
  • Great Falls, MT
  • 1 day ago

Westaff is seeking a Medical Equipment Driver & Customer Service Representative for a local healthcare company in Great Falls, MT!...

Customer Service Representative

  • Roundup, MT
  • 1 day ago
  • Roundup, MT
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate - Temporary

  • Polson, MT
  • 2 days ago
  • Polson, MT
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Kalispell, MT
  • 2 days ago
  • Kalispell, MT
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Red Lodge, MT
  • 3 days ago
  • Red Lodge, MT
  • 3 days ago

Demonstrate the W.O.W process Customer Service Representative Job Requirements Always polite and attentive to customers....

Customer Service Representative

  • Missoula, MT
  • 4 days ago
  • Missoula, MT
  • 4 days ago

The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs....

Billing Customer Service Representative - Call Center (1.0 FTE)

  • Helena, MT
  • 5 days ago
  • Helena, MT
  • 5 days ago

. + Handle all incoming customer service questions to identify needs and issues....

Customer Service Representative

  • Bozeman, MT
  • 6 days ago
  • Bozeman, MT
  • 6 days ago

| POSITION SUMMARY: The Customer Service Representative (CSR) actively recruits new clients and promotes hospital services....

Customer Service Representative

  • Bozeman, MT
  • 8 days ago
  • Bozeman, MT
  • 8 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Billings, MT
  • 9 days ago
  • Billings, MT
  • 9 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Service Associate

  • Helena, MT
  • 9 days ago
  • Helena, MT
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Belgrade, MT
  • 10 days ago
  • Belgrade, MT
  • 10 days ago

service experience Excellent customer service skills: effective listening and communication Ability to multi-task and enter customer data into move software while on the phone Confidence to initiate...

Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...

Customer Service Representative (FT- 1.0 FTE, Day Shift)

  • Bozeman, MT
  • 12 days ago
  • Bozeman, MT
  • 12 days ago

The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints/concerns....

Demographic Data for Montana

Moving to Montana? Find some basic demographic data about Montana below.


Local
National
1,084,738
40,262

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Montana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Montana offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Montana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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