Customer Service Jobs in Montana
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Preferred: A minimum of 1 year of customer service or community service experience....
Preferred: A minimum of 1 year of customer service or community service experience....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Hiring a Customer Service Representative for a dynamic and customer-focused company. If you thrive on helping others and enjoy being the go-to person for solutions, this is the role for you!...
Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4420 KING AVE E, BILLINGS, MT 59101...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provide excellent customer services for high volume inbound provider calls for the Claims Inquiry/Claims Research Medicaid team....
QUALIFICATIONS: Excellent customer service skills. Basic computer and 10-key skills. Strong attention to detail and problem-solving skills....
Medical Equipment Driver & Customer Service Representative
- Helena, MT
- 4 days ago
- Helena, MT
- 4 days ago
Medical Equipment Driver & Customer Service Representative Helena, MT Description Westaff is seeking TWO Medical Equipment Driver & Customer Service Representatives for a local healthcarepany in Helena...
Pass a Customer Service Assessment. Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal. What will give you a competitive edge (preferred qualifications) N/A...
Who You Are You have 1-2 years of FBO or customer service (e.g., hospitality) experience and a passion for delivering a five-star experience....
Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....
Retail Customer Experience Associate, Bozeman Gallatin Valley - Full Time
- Bozeman, MT
- 5 days ago
- Bozeman, MT
- 5 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Demographic Data for Montana
Moving to Montana? Find some basic demographic data about Montana below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Montana
Highest Education Level
Customer Services in Montana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Decision Making
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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