Customer Service Jobs in Montana

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 54 Jobs

Ramp & Customer Service Agent

  • Billings, MT
  • 5 days ago
  • Billings, MT
  • 5 days ago

Preferred: A minimum of 1 year of customer service or community service experience....

Customer Service Representative

  • Manhattan, MT
  • 1 hour ago
  • Manhattan, MT
  • 1 hour ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....

Customer Service Associate

  • Hamilton, MT
  • 6 hours ago
  • Hamilton, MT
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Whitefish, MT
  • 6 hours ago
  • Whitefish, MT
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative III

  • Kalispell, MT
  • 6 hours ago
  • Kalispell, MT
  • 6 hours ago

The Customer Service Representative has a key role in Weyerhaeuser's Panels business....

Customer Experience Associate - Work From Home

  • Kalispell, MT
  • 1 day ago
  • Kalispell, MT
  • 1 day ago

FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...

Remote Work

Teller / Customer Service Representative - Kalispell, MT

  • Kalispell, MT
  • 2 days ago
  • Kalispell, MT
  • 2 days ago

Our Operations Team is currently in search of a Full Time Teller / Customer Service Representative in Kalispell, Montana....

Customer Service Representative

  • Helena, MT
  • 5 days ago
  • Helena, MT
  • 5 days ago

LOCATION:** Remote U.S. locations **OVERVIEW** You will provide positive, supportive environment, generous benefits package, and comprehensive training program. You will provide support to...

Customer Success Representative

  • Billings, MT
  • 5 days ago
  • Billings, MT
  • 5 days ago

systems and mentorship from experienced team leaders Uncapped commission potential - earn based on performance What You Bring : Strong communication and relationship-building skills Background in customer...

Remote Work

Customer Service Representative/Inside Sales Representative, Level 1

  • Missoula, MT
  • 5 days ago
  • Missoula, MT
  • 5 days ago

Provide excellent customer service via face to face, phone calls and e-mails....

Teller/Customer Service Representative

  • Glendive, MT
  • 5 days ago
  • Glendive, MT
  • 5 days ago

This position is the front line with regard to New Accounts and Customer Service....

Customer Service Representative

  • Helena, MT
  • 6 days ago
  • Helena, MT
  • 6 days ago

Customer Service Representative **Sr....

Remote Work

Airport Customer Service Agent - MSO (PT)

  • Missoula, MT
  • 6 days ago
  • Missoula, MT
  • 6 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Airport Customer Service Agent - GTF

  • Great Falls, MT
  • 6 days ago
  • Great Falls, MT
  • 6 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Shift is for 0330 -0615 AM....

Demographic Data for Montana

Moving to Montana? Find some basic demographic data about Montana below.


Local
National
1,084,738
40,262

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...
Customer Service: Engaging with Customers
Customer service is customer engagement. And as a customer service representative, you don't often get to see happy, smiling customers, excited by their new service, new device, new outfit, or new...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Montana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Montana offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Montana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »