Customer Service Jobs in Wentzville, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 35 Jobs

Retail Customer Service Associate

  • FedEx
  • O Fallon, MO (8 miles from Wentzville, MO)
  • 20 hours ago
  • O Fallon, MO (8 miles from Wentzville, MO)
  • 20 hours ago

This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....

In Person

Pharmacy Customer Service Associate

  • Walgreens
  • Warrenton, MO (21 miles from Wentzville, MO)
  • 1 day ago
  • Warrenton, MO (21 miles from Wentzville, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Customer Service Associate

  • Walgreens
  • Chesterfield, MO (14 miles from Wentzville, MO)
  • 1 day ago
  • Chesterfield, MO (14 miles from Wentzville, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Customer Service Associate I

  • DollarTree
  • Warrenton, MO (21 miles from Wentzville, MO)
  • 2 days ago
  • Warrenton, MO (21 miles from Wentzville, MO)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Lowes
  • Lake Saint Louis, MO (3 miles from Wentzville, MO)
  • 2 days ago
  • Lake Saint Louis, MO (3 miles from Wentzville, MO)
  • 2 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

In Person Part Time

Customer Service Representative

  • Midland Paper National LLC
  • Hazelwood, MO (24 miles from Wentzville, MO)
  • 5 days ago
  • Hazelwood, MO (24 miles from Wentzville, MO)
  • 5 days ago

POSITION SUMMARY Responsible for enhancing customer relationships by providing excellent customer service and responding to needs in the most efficient manner....

In Person

Customer Service Associate - Temporary

  • Walgreens
  • Bridgeton, MO (23 miles from Wentzville, MO)
  • 6 days ago
  • Bridgeton, MO (23 miles from Wentzville, MO)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person Temporary

Customer Service Associate - Cashier #19 Wright City

  • WARRENTON OIL GROUP
  • Wright City, MO (10 miles from Wentzville, MO)
  • 7 days ago
  • Wright City, MO (10 miles from Wentzville, MO)
  • 7 days ago

Provide excellent customer service that keeps customers coming back. Follow alcohol and tobacco sales rules responsibly. Keep the work area clean and welcoming....

In Person

Deli Customer Service Associate - Cashier #43 Valley Park

  • WARRENTON OIL GROUP
  • Valley Park, MO (24 miles from Wentzville, MO)
  • 11 days ago
  • Valley Park, MO (24 miles from Wentzville, MO)
  • 11 days ago

Deliver amazing customer service with a smile. Follow alcohol and tobacco sales ruleskeeping it responsible. Keep the work area clean and inviting....

In Person

Senior Customer Service Representative

  • Genuine Parts Company
  • Earth City, MO (20 miles from Wentzville, MO)
  • 12 days ago
  • Earth City, MO (20 miles from Wentzville, MO)
  • 12 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

In Person

Deli Customer Service Associate - Cashier #7 Hwy 94

  • WARRENTON OIL GROUP
  • Saint Charles, MO (21 miles from Wentzville, MO)
  • 23 days ago
  • Saint Charles, MO (21 miles from Wentzville, MO)
  • 23 days ago

Deliver amazing customer service with a smile. Follow alcohol and tobacco sales ruleskeeping it responsible. Keep the work area clean and inviting....

In Person

Customer Service Associate - Cashier #34 Cottleville

  • Warrenton Oil Co
  • Saint Peters, MO (17 miles from Wentzville, MO)
  • 23 days ago
  • Saint Peters, MO (17 miles from Wentzville, MO)
  • 23 days ago

Provide excellent customer service that keeps customers coming back. Follow alcohol and tobacco sales rules responsibly. Keep the work area clean and welcoming....

In Person

Customer Success Representative

  • Pivot Bio
  • Hazelwood, MO (24 miles from Wentzville, MO)
  • 27 days ago
  • Hazelwood, MO (24 miles from Wentzville, MO)
  • 27 days ago

If you are a proactive communicator with a passion for customer service and technology, we want to hear from you!...

In Person

Deli Customer Service Associate - Cashier #23 North Warrenton

  • Warrenton Oil Co
  • Warrenton, MO (21 miles from Wentzville, MO)
  • 27 days ago
  • Warrenton, MO (21 miles from Wentzville, MO)
  • 27 days ago

Deliver amazing customer service with a smile. Follow alcohol and tobacco sales rules—keeping it responsible. Keep the work area clean and inviting....

In Person

Customer Service Associate - Cashier #36 Z&N

  • Warrenton Oil Co
  • Wentzville, MO
  • 27 days ago
  • Wentzville, MO
  • 27 days ago

Provide excellent customer service that keeps customers coming back. Follow alcohol and tobacco sales rules responsibly. Keep the work area clean and welcoming....

In Person

Demographic Data for Wentzville, MO

Moving to Wentzville, MO? Find some basic demographic data about Wentzville, MO below.


Local
National
47,756
978
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Wentzville, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wentzville, MO offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wentzville, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »