Customer Service Jobs in Missouri

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 191 Jobs

Customer Accounts Advisor

  • Independence, MO
  • 15 days ago
  • Independence, MO
  • 15 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative

  • Albany, MO
  • 2 hours ago
  • Albany, MO
  • 2 hours ago

About BTC Bank BTC Bank is a community bank founded on the traditional values of personal customer service....

Customer Service Associate

  • Florissant, MO
  • 2 hours ago
  • Florissant, MO
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Specialist

  • Rolla, MO
  • 4 hours ago
  • Rolla, MO
  • 4 hours ago

ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...

Customer Service Representative

  • Monett, MO
  • 12 hours ago
  • Monett, MO
  • 12 hours ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Representative

  • Kansas City, MO
  • 12 hours ago
  • Kansas City, MO
  • 12 hours ago

service experience Ability to read, write, and communicate clearly in English Commitment to excellent customer service PREFERRED REQUIREMENTS 1 year of medical or dental reception experience Some college...

Customer Service Representative, Overnights

  • Saint Louis, MO
  • 1 day ago
  • Saint Louis, MO
  • 1 day ago

Store 4701675: 3282 Jamieson Ave, Saint Louis, Missouri 63139 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Republic, MO
  • 1 day ago
  • Republic, MO
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Kansas City, MO
  • 1 day ago
  • Kansas City, MO
  • 1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative

  • Fenton, MO
  • 1 day ago
  • Fenton, MO
  • 1 day ago

Leading medical/surgical products distributor is seeking a Customer Service Representative that will be responsible for delivering superior customer service in all customer interactions....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Des Peres, MO
  • 1 day ago
  • Des Peres, MO
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate - Temporary

  • Hazelwood, MO
  • 1 day ago
  • Hazelwood, MO
  • 1 day ago

Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...

Customer Service Representative

  • Independence, MO
  • 1 day ago
  • Independence, MO
  • 1 day ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative - Ozarks

  • Springfield, MO
  • 1 day ago
  • Springfield, MO
  • 1 day ago

Attend training and Customer Service meetings. Performs other related duties as assigned....

Customer Service Representative (Monday - Friday, 11am - 7pm)

  • Columbia, MO
  • 2 days ago
  • Columbia, MO
  • 2 days ago

Whether you come from a background in customer service, retail, or hospitality, you can be successful in our role....

Demographic Data for Missouri

Moving to Missouri? Find some basic demographic data about Missouri below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Missouri

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Missouri offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Missouri
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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