Customer Service Jobs in Missouri
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Spanish Bilingual Remote Customer Service Representative
- Nevada, MO
- 2 hours ago
- Nevada, MO
- 2 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkPrimary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkBring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Customer Service Representative - Commercial Lines
- Columbia, MO
- 15 hours ago
- Columbia, MO
- 15 hours ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service & Communication Communicate directly with clients, sales representatives, and internal departments to resolve issues....
Customer Service Representative, Specialized Services Bagster
- Jefferson City, MO
- 22 hours ago
- Jefferson City, MO
- 22 hours ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Job Listing ID: 4290319 Job Title: Pharmacy Customer Service Associate Application Deadline: Open Until FilledJob Location: Gladstone Date Posted: 06/12/2025Hours Worked Per Week: Not Provided Shift...
Customer Service Representative, Life Contact Center
- Jefferson City, MO
- 23 hours ago
- Jefferson City, MO
- 23 hours ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkSenior Customer Service Representative - Corporate Filings
- Jefferson City, MO
- 23 hours ago
- Jefferson City, MO
- 23 hours ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
All you need for the Customer Care Representative role is: Must reside in the State of Missouri 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...
Demographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Missouri
Highest Education Level
Customer Services in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »