Customer Service Jobs in Missouri

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 188 Jobs

Customer Accounts Advisor

  • Independence, MO
  • 1 day ago
  • Independence, MO
  • 1 day ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Customer Service Representative

  • Kansas City, MO
  • 45+ days ago
  • Kansas City, MO
  • 45+ days ago

Job Description Customer Service Agents and/or Dispatchers Needed: Starting at $14-$16 hourly based on experience! Looking for advancement and a raise?...

Pharmacy Customer Service Associate

  • Farmington, MO
  • 9 hours ago
  • Farmington, MO
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Cape Girardeau, MO
  • 9 hours ago
  • Cape Girardeau, MO
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Saint Joseph, MO
  • 9 hours ago
  • Saint Joseph, MO
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Overnight Weekends

  • Affton, MO
  • 9 hours ago
  • Affton, MO
  • 9 hours ago

Store 4701607: 9035 Gravois Rd, Affton, Missouri 63123 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Kansas City, MO
  • 12 hours ago
  • Kansas City, MO
  • 12 hours ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Customer Relations Specialist

  • Fenton, MO
  • 12 hours ago
  • Fenton, MO
  • 12 hours ago

ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...

Customer Service Representative

  • Boonville, MO
  • 20 hours ago
  • Boonville, MO
  • 20 hours ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Retail Customer Service Associate

  • Wentzville, MO
  • 1 day ago
  • Wentzville, MO
  • 1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3055 Bear Creek Dr, Wentzville,...

Customer Service Representative

  • Warrensburg, MO
  • 1 day ago
  • Warrensburg, MO
  • 1 day ago

Customer Service Representative Job Details: Effectively and efficiently assist customers via phone, fax, or email, answering questions related to products and services Open new customer accounts by...

Customer Service Representative

  • Blue Springs, MO
  • 1 day ago
  • Blue Springs, MO
  • 1 day ago

Customer Service Representative Job Category: Customer Service Requisition Number: CUSTO002918 Apply now ing Details ed: March 14, 2025 Full-Time On-site Rate: $16 USD per hour Locations Showing 1 location...

Customer Service Representative

  • Saint Louis, MO
  • 1 day ago
  • Saint Louis, MO
  • 1 day ago

Customer Service Representative Location: St....

Customer Service Representative

  • O Fallon, MO
  • 1 day ago
  • O Fallon, MO
  • 1 day ago

We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: O'Fallon, MO Phoenix, AZ Whitehouse Station, NJ If you...

Customer Service Associate

  • Kansas City, MO
  • 1 day ago
  • Kansas City, MO
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Missouri

Moving to Missouri? Find some basic demographic data about Missouri below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Missouri

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Missouri offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Missouri
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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