Customer Service Jobs in Missouri

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 215 Jobs

Customer Service Representative

  • Kansas City, MO
  • 11 hours ago
  • Kansas City, MO
  • 11 hours ago

Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....

Customer Service Representative - STL

  • O Fallon, MO
  • 1 day ago
  • O Fallon, MO
  • 1 day ago

un Customer Service Representative - STL (O'Fallon, IL) Gateway Classic Cars compensation: $18.00 - 21.00 per hour employment type: job title: Customer Service Representative - STL ABOUT US As the leader...

Customer Service Representative

  • Blue Springs, MO
  • 1 day ago
  • Blue Springs, MO
  • 1 day ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Retail Customer Service Associate

  • Florissant, MO
  • 1 day ago
  • Florissant, MO
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Customer Service Supervisor

  • Kansas City, MO
  • 1 day ago
  • Kansas City, MO
  • 1 day ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Customer Service Representative

  • Ellisville, MO
  • 1 day ago
  • Ellisville, MO
  • 1 day ago

Eaton's Bussmann division is currently seeking a Customer Service Representative to join the team. This hybrid role will be based at our Ellisville, MO location....

Customer Service Representative

  • Saint Peters, MO
  • 1 day ago
  • Saint Peters, MO
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Amazon Locker+ Customer Service Associate

  • Kansas City, MO
  • 2 days ago
  • Kansas City, MO
  • 2 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Springfield, MO
  • 2 days ago
  • Springfield, MO
  • 2 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Representative

  • Nevada, MO
  • 2 days ago
  • Nevada, MO
  • 2 days ago

service and following through on responsibilities or promises made to customers Independent decision-making skills with the ability to handle and resolve complex issues Conversational, patient and...

Customer Service Associate (Mail, Shipping, Receiving)

  • Saint Louis, MO
  • 2 days ago
  • Saint Louis, MO
  • 2 days ago

Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....

Customer Service Representative

  • Kansas City, MO
  • 2 days ago
  • Kansas City, MO
  • 2 days ago

We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products....

Customer Relations Specialist - Float

  • Warrensburg, MO
  • 2 days ago
  • Warrensburg, MO
  • 2 days ago

ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...

Customer Service Representative

  • Kennett, MO
  • 2 days ago
  • Kennett, MO
  • 2 days ago

Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...

Customer Service Representative

  • Branson, MO
  • 2 days ago
  • Branson, MO
  • 2 days ago

Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...

Demographic Data for Missouri

Moving to Missouri? Find some basic demographic data about Missouri below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Missouri

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Missouri offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Missouri
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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