Customer Service Jobs in Missouri

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 197 Jobs

Pharmacy Customer Service Associate

  • Liberty, MO
  • 1 hour ago
  • Liberty, MO
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Liberty, MO
  • 1 hour ago
  • Liberty, MO
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative (Automotive) 10am-6:30pm EST

  • Jefferson City, MO
  • 2 hours ago
  • Jefferson City, MO
  • 2 hours ago

Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....

Customer Service Associate - Dinner/Close Shift

  • Ellisville, MO
  • 2 hours ago
  • Ellisville, MO
  • 2 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - Remote

  • Jefferson City, MO
  • 2 hours ago
  • Jefferson City, MO
  • 2 hours ago

**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...

Remote Work

Customer Service Associate

  • Ellisville, MO
  • 4 hours ago
  • Ellisville, MO
  • 4 hours ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Customer Service Representative

  • Herculaneum, MO
  • 5 hours ago
  • Herculaneum, MO
  • 5 hours ago

Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider but to restore communities....

Customer Service Representative - Driver License Bureau - 52500002

  • Jefferson City, MO
  • 6 hours ago
  • Jefferson City, MO
  • 6 hours ago

We're looking for team members who are passionate about providing high-quality customer service and building energetic team morale....

Customer Service Representative

  • Saint Louis, MO
  • 6 hours ago
  • Saint Louis, MO
  • 6 hours ago

Louis, MO-IL Metropolitan Statistical Area $36k - $52k Per Year Customer Service Representative People's Family of Corporations Occupation: Customer Service Representatives Location: Saint Louis, MO...

Mobile Customer Service Representative

  • Kansas City, MO
  • 8 hours ago
  • Kansas City, MO
  • 8 hours ago

Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....

Home Improvement Customer Service Representative

  • Lemay, MO
  • 15 hours ago
  • Lemay, MO
  • 15 hours ago

We are committed to delivering high-quality craftsmanship and excellent customer service. We're looking for a reliable and detail-oriented Customer Service Representative to join our growing team....

Customer Service Representative

  • Saint Louis, MO
  • 1 day ago
  • Saint Louis, MO
  • 1 day ago

Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone....

Customer Service Representative, PT Evenings

  • Saint Charles, MO
  • 1 day ago
  • Saint Charles, MO
  • 1 day ago

Store 4701644: 1750 O Fallon Rd, St Charles, Missouri 63304 Shift Availability Evenings Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...

**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....

Remote Customer Service Representative

  • Fort Leonard Wood, MO
  • 1 day ago
  • Fort Leonard Wood, MO
  • 1 day ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Demographic Data for Missouri

Moving to Missouri? Find some basic demographic data about Missouri below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Missouri

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Missouri offer the following education background
High School or GED
34.3%
Bachelor's Degree
25.5%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Missouri
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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