Customer Service Jobs in University City, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 109 Jobs

Work from Home: Customer Service Representative (Healthcare)

  • Saint Louis, MO (7 miles from University City, MO)
  • 3 hours ago
  • Saint Louis, MO (7 miles from University City, MO)
  • 3 hours ago

Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....

Remote Work

Pharmacy Customer Service Associate

  • Kirkwood, MO (8 miles from University City, MO)
  • 5 hours ago
  • Kirkwood, MO (8 miles from University City, MO)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative I

  • Saint Louis, MO (7 miles from University City, MO)
  • 7 hours ago
  • Saint Louis, MO (7 miles from University City, MO)
  • 7 hours ago

Summary: Carboline is looking to hire a positive and energetic Customer Service Representative who will be a face of the company to our customers and responsible for the complete order cycle from placement...

Savers / Value Village Careers - Customer Service Associate

  • Saint Louis, MO (7 miles from University City, MO)
  • 7 hours ago
  • Saint Louis, MO (7 miles from University City, MO)
  • 7 hours ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Associate

  • Alton, IL (21 miles from University City, MO)
  • 1 day ago
  • Alton, IL (21 miles from University City, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Ballwin, MO (13 miles from University City, MO)
  • 1 day ago
  • Ballwin, MO (13 miles from University City, MO)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Insurance Customer Care Representative

  • O Fallon, MO (24 miles from University City, MO)
  • 2 days ago
  • O Fallon, MO (24 miles from University City, MO)
  • 2 days ago

Our success is built around the quality employees throughout our organization who are collectively committed to excellence in customer service....

Customer Service Agent Part Time

  • Saint Louis, MO (7 miles from University City, MO)
  • 2 days ago
  • Saint Louis, MO (7 miles from University City, MO)
  • 2 days ago

American Airlines is seeking Part Time Customer Service Agent at the St. Louis Lambert International Airport....

Customer Service Representative, FT Evenings

  • Saint Charles, MO (14 miles from University City, MO)
  • 2 days ago
  • Saint Charles, MO (14 miles from University City, MO)
  • 2 days ago

Store 4701644: 1750 O Fallon Rd, St Charles, Missouri 63304 Shift Availability Evenings Job Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Saint Peters, MO (12 miles from University City, MO)
  • 2 days ago
  • Saint Peters, MO (12 miles from University City, MO)
  • 2 days ago

As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client....

Retail Customer Service Supervisor

  • Florissant, MO (10 miles from University City, MO)
  • 2 days ago
  • Florissant, MO (10 miles from University City, MO)
  • 2 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Retail Customer Service Cashier

  • Hazelwood, MO (9 miles from University City, MO)
  • 3 days ago
  • Hazelwood, MO (9 miles from University City, MO)
  • 3 days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative - Client Support

  • Saint Louis, MO (7 miles from University City, MO)
  • 3 days ago
  • Saint Louis, MO (7 miles from University City, MO)
  • 3 days ago

Deliver excellent customer service and strive to exceed customer expectations....

Customer Service Representative

  • Belleville, IL (23 miles from University City, MO)
  • 3 days ago
  • Belleville, IL (23 miles from University City, MO)
  • 3 days ago

Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....

Customer Service Representative

  • Saint Louis, MO (7 miles from University City, MO)
  • 3 days ago
  • Saint Louis, MO (7 miles from University City, MO)
  • 3 days ago

Essential Functions, Duties, and Responsibilities Provide inbound customer service phone and chat support to Access Securepak and Access Corrections customers....

Demographic Data for University City, MO

Moving to University City, MO? Find some basic demographic data about University City, MO below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in University City, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in University City, MO offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in University City, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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