Customer Service Jobs in Troy, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Winfield, MO (11 miles from Troy, MO)
- 15 hours ago
- Winfield, MO (11 miles from Troy, MO)
- 15 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Full Time - Customer Service Associate - Tool Rental - Closing
- Lake Saint Louis, MO (18 miles from Troy, MO)
- 1 day ago
- Lake Saint Louis, MO (18 miles from Troy, MO)
- 1 day ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
- O Fallon, MO (18 miles from Troy, MO)
- 1 day ago
- O Fallon, MO (18 miles from Troy, MO)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Lake Saint Louis, MO (18 miles from Troy, MO)
- 1 day ago
- Lake Saint Louis, MO (18 miles from Troy, MO)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, PT Day/Evenings
- Wentzville, MO (15 miles from Troy, MO)
- 2 days ago
- Wentzville, MO (15 miles from Troy, MO)
- 2 days ago
Store 4701684: 2200 Granville Road, Wentzville, Missouri 63385 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Relations Specialist - Crisis Center
- Wentzville, MO (15 miles from Troy, MO)
- 2 days ago
- Wentzville, MO (15 miles from Troy, MO)
- 2 days ago
Responsibilities Include: Provide welcoming customer service to all clientsData Entry into EHR systems Complete any necessary paperwork, ensuring all required forms are completed in entirety Answer...
Customer Service representative /cashier
- Wentzville, MO (15 miles from Troy, MO)
- 6 days ago
- Wentzville, MO (15 miles from Troy, MO)
- 6 days ago
our business throughout the day Responsibilities As a Midas Customer Service Representative you will be a vital part of our operation of the shop including duties such as: Deliver exceptional customer...
- O Fallon, MO (18 miles from Troy, MO)
- 7 days ago
- O Fallon, MO (18 miles from Troy, MO)
- 7 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Pharmacy Customer Service Associate
- Wentzville, MO (15 miles from Troy, MO)
- 9 days ago
- Wentzville, MO (15 miles from Troy, MO)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cottleville, MO (24 miles from Troy, MO)
- 16 days ago
- Cottleville, MO (24 miles from Troy, MO)
- 16 days ago
Store 4701682: 4524 Mid Rivers Mall Dr, Cottleville, Missouri 63376 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Care Representative - WFH MO
- Lake Saint Louis, MO (18 miles from Troy, MO)
- 17 days ago
- Lake Saint Louis, MO (18 miles from Troy, MO)
- 17 days ago
All you need for the Customer Care Representative role is: Must reside in the State of Missouri 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...
Customer Service Representative
- O Fallon, MO (18 miles from Troy, MO)
- 17 days ago
- O Fallon, MO (18 miles from Troy, MO)
- 17 days ago
1-2 years Customer Service experience Pay and Benefits The pay range for this position is $20.00 - $20.00/hr....
Customer Service Representative, FT Evenings
- O Fallon, MO (18 miles from Troy, MO)
- 21 days ago
- O Fallon, MO (18 miles from Troy, MO)
- 21 days ago
Store 4701637: 2035 Highway K, O Fallon, Missouri 63366 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Overnights
- O Fallon, MO (18 miles from Troy, MO)
- 21 days ago
- O Fallon, MO (18 miles from Troy, MO)
- 21 days ago
Store 4701637: 2035 Highway K, O Fallon, Missouri 63366 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Days
- Lake Saint Louis, MO (18 miles from Troy, MO)
- 21 days ago
- Lake Saint Louis, MO (18 miles from Troy, MO)
- 21 days ago
Store 4701652: 1001 Lk St Louis Blvd, Lake Saint Louis, Missouri 63367 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Troy, MO
Moving to Troy, MO? Find some basic demographic data about Troy, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Troy, MO
Highest Education Level
Customer Services in Troy, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »