Customer Service Jobs in Troy, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 20 Jobs

Customer Service Representative

  • Wright City, MO (13 miles from Troy, MO)
  • 5 days ago
  • Wright City, MO (13 miles from Troy, MO)
  • 5 days ago

Job Title: Customer Service Representative Location: Wright City, MO Start Date: Immediate About Gateway and WANRack: St....

Customer Service Associate Job

  • O Fallon, MO (18 miles from Troy, MO)
  • 5 days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 5 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Associate

  • Wentzville, MO (15 miles from Troy, MO)
  • 7 days ago
  • Wentzville, MO (15 miles from Troy, MO)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Specialist

  • Wentzville, MO (15 miles from Troy, MO)
  • 7 days ago
  • Wentzville, MO (15 miles from Troy, MO)
  • 7 days ago

ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...

Customer Service Representative

  • Wentzville, MO (15 miles from Troy, MO)
  • 10 days ago
  • Wentzville, MO (15 miles from Troy, MO)
  • 10 days ago

Store 4701684: 2200 Granville Road, Wentzville, Missouri 63385 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • O Fallon, MO (18 miles from Troy, MO)
  • 12 days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 12 days ago

Customer service agents may be inbound, outbound or a combination of both....

Customer Service Representative

  • Wright City, MO (13 miles from Troy, MO)
  • 12 days ago
  • Wright City, MO (13 miles from Troy, MO)
  • 12 days ago

Overview The Customer Service Representative I position is responsible for providing a high level of customer service for MFA Oil customers....

Customer Service Representative, FT Evenings

  • O Fallon, MO (18 miles from Troy, MO)
  • 14 days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 14 days ago

Store 4701637: 2035 Highway K, O Fallon, Missouri 63366 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Overnights

  • O Fallon, MO (18 miles from Troy, MO)
  • 14 days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 14 days ago

Store 4701637: 2035 Highway K, O Fallon, Missouri 63366 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Accounts Advisor

  • O Fallon, MO (18 miles from Troy, MO)
  • 19 days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 19 days ago

service....

Direct Bill Customer Service Representative

  • O Fallon, MO (18 miles from Troy, MO)
  • 20 days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 20 days ago

Assist with handling Agency Bill Phone Calls Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume...

Customer Service Representative - STL

  • O Fallon, MO (18 miles from Troy, MO)
  • 26 days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 26 days ago

Customer Service Representative - STL (O'Fallon, IL) Gateway Classic Cars compensation: $18.00 - 21.00 per hour employment type: job title: Customer Service Representative - STL ABOUT US As the leader...

Customer Service Associate - Lunch Shift

  • Wentzville, MO (15 miles from Troy, MO)
  • 30+ days ago
  • Wentzville, MO (15 miles from Troy, MO)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Billing Customer Service Representative

  • O Fallon, MO (18 miles from Troy, MO)
  • 30+ days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 30+ days ago

Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...

Customer Service Representative, Days

  • O Fallon, MO (18 miles from Troy, MO)
  • 60+ days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 60+ days ago

Store 4701643: 602 N Main St, O Fallon, Missouri 63366 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Troy, MO

Moving to Troy, MO? Find some basic demographic data about Troy, MO below.


Local
National
26,583
546
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Troy, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Troy, MO offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Troy, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »