Customer Service Jobs in Troy, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Wright City, MO (13 miles from Troy, MO)
- 5 days ago
- Wright City, MO (13 miles from Troy, MO)
- 5 days ago
Job Title: Customer Service Representative Location: Wright City, MO Start Date: Immediate About Gateway and WANRack: St....
Customer Service Associate Job
- O Fallon, MO (18 miles from Troy, MO)
- 5 days ago
- O Fallon, MO (18 miles from Troy, MO)
- 5 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Wentzville, MO (15 miles from Troy, MO)
- 7 days ago
- Wentzville, MO (15 miles from Troy, MO)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Wentzville, MO (15 miles from Troy, MO)
- 7 days ago
- Wentzville, MO (15 miles from Troy, MO)
- 7 days ago
ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...
Customer Service Representative
- Wentzville, MO (15 miles from Troy, MO)
- 10 days ago
- Wentzville, MO (15 miles from Troy, MO)
- 10 days ago
Store 4701684: 2200 Granville Road, Wentzville, Missouri 63385 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- O Fallon, MO (18 miles from Troy, MO)
- 12 days ago
- O Fallon, MO (18 miles from Troy, MO)
- 12 days ago
Customer service agents may be inbound, outbound or a combination of both....
Customer Service Representative
- Wright City, MO (13 miles from Troy, MO)
- 12 days ago
- Wright City, MO (13 miles from Troy, MO)
- 12 days ago
Overview The Customer Service Representative I position is responsible for providing a high level of customer service for MFA Oil customers....
Customer Service Representative, FT Evenings
- O Fallon, MO (18 miles from Troy, MO)
- 14 days ago
- O Fallon, MO (18 miles from Troy, MO)
- 14 days ago
Store 4701637: 2035 Highway K, O Fallon, Missouri 63366 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Overnights
- O Fallon, MO (18 miles from Troy, MO)
- 14 days ago
- O Fallon, MO (18 miles from Troy, MO)
- 14 days ago
Store 4701637: 2035 Highway K, O Fallon, Missouri 63366 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- O Fallon, MO (18 miles from Troy, MO)
- 19 days ago
- O Fallon, MO (18 miles from Troy, MO)
- 19 days ago
service....
Direct Bill Customer Service Representative
- O Fallon, MO (18 miles from Troy, MO)
- 20 days ago
- O Fallon, MO (18 miles from Troy, MO)
- 20 days ago
Assist with handling Agency Bill Phone Calls Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume...
Customer Service Representative - STL
- O Fallon, MO (18 miles from Troy, MO)
- 26 days ago
- O Fallon, MO (18 miles from Troy, MO)
- 26 days ago
Customer Service Representative - STL (O'Fallon, IL) Gateway Classic Cars compensation: $18.00 - 21.00 per hour employment type: job title: Customer Service Representative - STL ABOUT US As the leader...
Customer Service Associate - Lunch Shift
- Wentzville, MO (15 miles from Troy, MO)
- 30+ days ago
- Wentzville, MO (15 miles from Troy, MO)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Billing Customer Service Representative
- O Fallon, MO (18 miles from Troy, MO)
- 30+ days ago
- O Fallon, MO (18 miles from Troy, MO)
- 30+ days ago
Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...
Customer Service Representative, Days
- O Fallon, MO (18 miles from Troy, MO)
- 60+ days ago
- O Fallon, MO (18 miles from Troy, MO)
- 60+ days ago
Store 4701643: 602 N Main St, O Fallon, Missouri 63366 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Troy, MO
Moving to Troy, MO? Find some basic demographic data about Troy, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Troy, MO
Highest Education Level
Customer Services in Troy, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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