Customer Service Jobs in Springfield, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
One or more years of customer service experience. Excellent computer and phone skills....
- Republic, MO (13 miles from Springfield, MO)
- 3 days ago
- Republic, MO (13 miles from Springfield, MO)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Commercial Lines Customer Service Representative (53299)
- Springfield, MO
- 5 days ago
- Springfield, MO
- 5 days ago
Make a Positive Impact First State Insurance Agency is looking for a motivated candidate with a strong customer service focus to fill the role of Commercial Lines Customer Service Representative....
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Apply now for this Retail Customer Service Representative role in Springfield, OR'or contact us to learn more!...
Customer Service Representative
- Republic, MO (13 miles from Springfield, MO)
- 14 days ago
- Republic, MO (13 miles from Springfield, MO)
- 14 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The customer service representative (CSR) will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency...
Supports Inside Sales and Securecom Customer Service as needed. Observes and adheres to DMP Data Classification Standard. Observes company policies....
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
JOB DESCRIPTION: As a Regal Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle....
Furthermore, the Customer Service Representative will suggest new ideas, think outside of the box, and enhance the Customer Service Center's current practices....
Customer Service Representative (TS/SCI with Poly Clearance Required)
- Springfield, MO
- 28 days ago
- Springfield, MO
- 28 days ago
Scope This position serves as an entry level customer service representative within the CSC....
Customer Service Representative (Full-Time)
- Strafford, MO (12 miles from Springfield, MO)
- 30+ days ago
- Strafford, MO (12 miles from Springfield, MO)
- 30+ days ago
Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments...
Does a job that gives you unlimited opportunities to expand your knowledge and experiences appeal to you? Are you a people person? Do you have a good attitude, work ethic, and attendance? If so,...
Demographic Data for Springfield, MO
Moving to Springfield, MO? Find some basic demographic data about Springfield, MO below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Springfield, MO
Highest Education Level
Customer Services in Springfield, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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