Customer Service Jobs in Saint Louis, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Alton, IL (21 miles from Saint Louis, MO)
- 18 hours ago
- Alton, IL (21 miles from Saint Louis, MO)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ballwin, MO (19 miles from Saint Louis, MO)
- 1 day ago
- Ballwin, MO (19 miles from Saint Louis, MO)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
American Airlines is seeking Part Time Customer Service Agent at the St. Louis Lambert International Airport....
Customer Service Representative, FT Evenings
- Saint Charles, MO (20 miles from Saint Louis, MO)
- 1 day ago
- Saint Charles, MO (20 miles from Saint Louis, MO)
- 1 day ago
Store 4701644: 1750 O Fallon Rd, St Charles, Missouri 63304 Shift Availability Evenings Job Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Saint Peters, MO (19 miles from Saint Louis, MO)
- 1 day ago
- Saint Peters, MO (19 miles from Saint Louis, MO)
- 1 day ago
As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client....
Retail Customer Service Supervisor
- Florissant, MO (15 miles from Saint Louis, MO)
- 2 days ago
- Florissant, MO (15 miles from Saint Louis, MO)
- 2 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Retail Customer Service Cashier
- Hazelwood, MO (15 miles from Saint Louis, MO)
- 2 days ago
- Hazelwood, MO (15 miles from Saint Louis, MO)
- 2 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Pharmacy Customer Service Associate
- East Saint Louis, IL (3 miles from Saint Louis, MO)
- 2 days ago
- East Saint Louis, IL (3 miles from Saint Louis, MO)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Client Support
- Saint Louis, MO
- 2 days ago
- Saint Louis, MO
- 2 days ago
Deliver excellent customer service and strive to exceed customer expectations....
Customer Service Representative
- Belleville, IL (16 miles from Saint Louis, MO)
- 3 days ago
- Belleville, IL (16 miles from Saint Louis, MO)
- 3 days ago
Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....
Essential Functions, Duties, and Responsibilities Provide inbound customer service phone and chat support to Access Securepak and Access Corrections customers....
Insurance Customer Care Representative
- Saint Peters, MO (19 miles from Saint Louis, MO)
- 3 days ago
- Saint Peters, MO (19 miles from Saint Louis, MO)
- 3 days ago
Our success is built around the quality employees throughout our organization who are collectively committed to excellence in customer service....
Customer Service Representative Home Medical Equipment
- Saint Louis, MO
- 4 days ago
- Saint Louis, MO
- 4 days ago
Additional Information About the Role Join the BJC Home Care Home Medical Equipment team focused, customer service team....
Store 4701610: 5590 Telegraph Rd, St Louis, Missouri 63129 Shift Availability Evenings Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...
Demographic Data for Saint Louis, MO
Moving to Saint Louis, MO? Find some basic demographic data about Saint Louis, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Saint Louis, MO
Highest Education Level
Customer Services in Saint Louis, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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