Customer Service Jobs in Saint Louis, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Brecknrdg Hls, MO (10 miles from Saint Louis, MO)
- 3 hours ago
- Brecknrdg Hls, MO (10 miles from Saint Louis, MO)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Position Overview: We are seeking a friendly and detail-oriented Customer Service Representative to join our on-site team....
Customer Service Representative, PT Evenings
- Alton, IL (21 miles from Saint Louis, MO)
- 3 hours ago
- Alton, IL (21 miles from Saint Louis, MO)
- 3 hours ago
Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Alton, IL (21 miles from Saint Louis, MO)
- 4 hours ago
- Alton, IL (21 miles from Saint Louis, MO)
- 4 hours ago
Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative (REQ651)
- Maryland Heights, MO (15 miles from Saint Louis, MO)
- 4 hours ago
- Maryland Heights, MO (15 miles from Saint Louis, MO)
- 4 hours ago
Requirements: + High School Diploma or GED. + 5 Years Sales & Customer Service Experience - Product Knowledge, Order Management, Customer Service, Account Management....
Customer Service Representative
- Glen Carbon, IL (15 miles from Saint Louis, MO)
- 5 hours ago
- Glen Carbon, IL (15 miles from Saint Louis, MO)
- 5 hours ago
Service Center Glen Carbon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative - Collections
- Clayton, MO (7 miles from Saint Louis, MO)
- 8 hours ago
- Clayton, MO (7 miles from Saint Louis, MO)
- 8 hours ago
Familiarity with inbound/outbound/blended dialing environment Excellent customer service skills Ability to maintain a high degree of confidentiality Motivated and organized self-starter with strong...
Remote WorkBi-Lingual (English/Spanish) Customer Service Representative
- Saint Louis, MO
- 12 hours ago
- Saint Louis, MO
- 12 hours ago
Qualifications BASIC QUALIFICATIONS: High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....
Remote WorkLead Customer Service Associate Job Bridgeton, MO
- Bridgeton, MO (15 miles from Saint Louis, MO)
- 12 hours ago
- Bridgeton, MO (15 miles from Saint Louis, MO)
- 12 hours ago
Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...
- Florissant, MO (15 miles from Saint Louis, MO)
- 19 hours ago
- Florissant, MO (15 miles from Saint Louis, MO)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Wood River, IL (17 miles from Saint Louis, MO)
- 1 day ago
- Wood River, IL (17 miles from Saint Louis, MO)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Belleville, IL (16 miles from Saint Louis, MO)
- 1 day ago
- Belleville, IL (16 miles from Saint Louis, MO)
- 1 day ago
Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....
Store 4701675: 3282 Jamieson Ave, Saint Louis, Missouri 63139 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Evenings
- Cottage Hills, IL (20 miles from Saint Louis, MO)
- 1 day ago
- Cottage Hills, IL (20 miles from Saint Louis, MO)
- 1 day ago
Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Fenton, MO (17 miles from Saint Louis, MO)
- 2 days ago
- Fenton, MO (17 miles from Saint Louis, MO)
- 2 days ago
Leading medical/surgical products distributor is seeking a Customer Service Representative that will be responsible for delivering superior customer service in all customer interactions....
Demographic Data for Saint Louis, MO
Moving to Saint Louis, MO? Find some basic demographic data about Saint Louis, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Saint Louis, MO
Highest Education Level
Customer Services in Saint Louis, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »