Customer Service Jobs in Saint Louis, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 130 Jobs

Retail Customer Service Cashier

  • Bridgeton, MO (15 miles from Saint Louis, MO)
  • 6 days ago
  • Bridgeton, MO (15 miles from Saint Louis, MO)
  • 6 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Bilingual Customer Service Representative. Job in St Louis Gr8Jobs

  • Saint Louis, MO
  • 6 hours ago
  • Saint Louis, MO
  • 6 hours ago

About This Job The Bilingual Customer Service Associate position provides a high level of customer service and support to our customers....

Customer Accounts Advisor

  • Fairview Heights, IL (10 miles from Saint Louis, MO)
  • 7 hours ago
  • Fairview Heights, IL (10 miles from Saint Louis, MO)
  • 7 hours ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Associate

  • Brentwood, MO (8 miles from Saint Louis, MO)
  • 8 hours ago
  • Brentwood, MO (8 miles from Saint Louis, MO)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Saint Louis, MO
  • 1 day ago
  • Saint Louis, MO
  • 1 day ago

Elevate Your Customer Service Career in Overland!...

Customer Service Representative I (Animal Shelter)

  • Saint Louis, MO
  • 1 day ago
  • Saint Louis, MO
  • 1 day ago

Customer Service Representative I (Animal Shelter) - (25000093) Description Salary: $35,464 - $48,802 Position Grade: 10G Department: Health Department Job Type: Full-Time (Permanent) Examination Number...

Customer Service Representative

  • Alorton, IL (4 miles from Saint Louis, MO)
  • 1 day ago
  • Alorton, IL (4 miles from Saint Louis, MO)
  • 1 day ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Client Service Representative

  • Manchester, MO (19 miles from Saint Louis, MO)
  • 2 days ago
  • Manchester, MO (19 miles from Saint Louis, MO)
  • 2 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • Saint Louis, MO
  • 2 days ago
  • Saint Louis, MO
  • 2 days ago

Customer Service & Communication Communicate directly with clients, sales representatives, and internal departments to resolve issues....

Customer Care Representative - WFH MO

  • Saint Louis, MO
  • 2 days ago
  • Saint Louis, MO
  • 2 days ago

All you need for the Customer Care Representative role is: Must reside in the State of Missouri 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...

Pharmacy Customer Service Associate

  • Byrnes Mill, MO (24 miles from Saint Louis, MO)
  • 2 days ago
  • Byrnes Mill, MO (24 miles from Saint Louis, MO)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • University City, MO (7 miles from Saint Louis, MO)
  • 2 days ago
  • University City, MO (7 miles from Saint Louis, MO)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Customer Service Representative, Full or Part Time

  • Saint Louis, MO
  • 3 days ago
  • Saint Louis, MO
  • 3 days ago

Store 4701672: 1402 S Hanley Rd, St Louis, Missouri 63144 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Care Representative

  • Saint Louis, MO
  • 3 days ago
  • Saint Louis, MO
  • 3 days ago

We are accepting applications for Customer Care Representative openings, which is a phone-based customer service position....

Customer Service Representative

  • Saint Louis, MO
  • 3 days ago
  • Saint Louis, MO
  • 3 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Demographic Data for Saint Louis, MO

Moving to Saint Louis, MO? Find some basic demographic data about Saint Louis, MO below.


Local
National
908,289
28,753
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Saint Louis, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Saint Louis, MO offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Saint Louis, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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