Customer Service Jobs in Saint Louis, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 100 Jobs

Customer Service Associate

  • Alton, IL (21 miles from Saint Louis, MO)
  • 18 hours ago
  • Alton, IL (21 miles from Saint Louis, MO)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Ballwin, MO (19 miles from Saint Louis, MO)
  • 1 day ago
  • Ballwin, MO (19 miles from Saint Louis, MO)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Agent Part Time

  • Saint Louis, MO
  • 1 day ago
  • Saint Louis, MO
  • 1 day ago

American Airlines is seeking Part Time Customer Service Agent at the St. Louis Lambert International Airport....

Customer Service Representative, FT Evenings

  • Saint Charles, MO (20 miles from Saint Louis, MO)
  • 1 day ago
  • Saint Charles, MO (20 miles from Saint Louis, MO)
  • 1 day ago

Store 4701644: 1750 O Fallon Rd, St Charles, Missouri 63304 Shift Availability Evenings Job Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Saint Peters, MO (19 miles from Saint Louis, MO)
  • 1 day ago
  • Saint Peters, MO (19 miles from Saint Louis, MO)
  • 1 day ago

As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client....

Retail Customer Service Supervisor

  • Florissant, MO (15 miles from Saint Louis, MO)
  • 2 days ago
  • Florissant, MO (15 miles from Saint Louis, MO)
  • 2 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Retail Customer Service Cashier

  • Hazelwood, MO (15 miles from Saint Louis, MO)
  • 2 days ago
  • Hazelwood, MO (15 miles from Saint Louis, MO)
  • 2 days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Pharmacy Customer Service Associate

  • East Saint Louis, IL (3 miles from Saint Louis, MO)
  • 2 days ago
  • East Saint Louis, IL (3 miles from Saint Louis, MO)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Client Support

  • Saint Louis, MO
  • 2 days ago
  • Saint Louis, MO
  • 2 days ago

Deliver excellent customer service and strive to exceed customer expectations....

Customer Service Representative

  • Belleville, IL (16 miles from Saint Louis, MO)
  • 3 days ago
  • Belleville, IL (16 miles from Saint Louis, MO)
  • 3 days ago

Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....

Customer Service Representative

  • Saint Louis, MO
  • 3 days ago
  • Saint Louis, MO
  • 3 days ago

Essential Functions, Duties, and Responsibilities Provide inbound customer service phone and chat support to Access Securepak and Access Corrections customers....

Insurance Customer Care Representative

  • Saint Peters, MO (19 miles from Saint Louis, MO)
  • 3 days ago
  • Saint Peters, MO (19 miles from Saint Louis, MO)
  • 3 days ago

Our success is built around the quality employees throughout our organization who are collectively committed to excellence in customer service....

Customer Service Representative Home Medical Equipment

  • Saint Louis, MO
  • 4 days ago
  • Saint Louis, MO
  • 4 days ago

Additional Information About the Role Join the BJC Home Care Home Medical Equipment team focused, customer service team....

Customer Service Representative

  • Saint Louis, MO
  • 4 days ago
  • Saint Louis, MO
  • 4 days ago

Store 4701610: 5590 Telegraph Rd, St Louis, Missouri 63129 Shift Availability Evenings Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Relations Specialist

  • Saint Louis, MO
  • 4 days ago
  • Saint Louis, MO
  • 4 days ago

ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...

Demographic Data for Saint Louis, MO

Moving to Saint Louis, MO? Find some basic demographic data about Saint Louis, MO below.


Local
National
908,289
28,753
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Saint Louis, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Saint Louis, MO offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Saint Louis, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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