Customer Service Jobs in Overland, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 106 Jobs

Pharmacy Customer Service Associate

  • Wood River, IL (18 miles from Overland, MO)
  • 6 hours ago
  • Wood River, IL (18 miles from Overland, MO)
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Overnights

  • Saint Louis, MO (10 miles from Overland, MO)
  • 19 hours ago
  • Saint Louis, MO (10 miles from Overland, MO)
  • 19 hours ago

Store 4701675: 3282 Jamieson Ave, Saint Louis, Missouri 63139 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Evenings

  • Cottage Hills, IL (20 miles from Overland, MO)
  • 19 hours ago
  • Cottage Hills, IL (20 miles from Overland, MO)
  • 19 hours ago

Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Fenton, MO (14 miles from Overland, MO)
  • 1 day ago
  • Fenton, MO (14 miles from Overland, MO)
  • 1 day ago

Leading medical/surgical products distributor is seeking a Customer Service Representative that will be responsible for delivering superior customer service in all customer interactions....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Des Peres, MO (7 miles from Overland, MO)
  • 1 day ago
  • Des Peres, MO (7 miles from Overland, MO)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate - Temporary

  • Hazelwood, MO (6 miles from Overland, MO)
  • 1 day ago
  • Hazelwood, MO (6 miles from Overland, MO)
  • 1 day ago

Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...

Customer Service Representative, PT Weekend Open Availability

  • Saint Peters, MO (9 miles from Overland, MO)
  • 1 day ago
  • Saint Peters, MO (9 miles from Overland, MO)
  • 1 day ago

Peters, Missouri 63376 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Accounts Advisor

  • East Alton, IL (18 miles from Overland, MO)
  • 1 day ago
  • East Alton, IL (18 miles from Overland, MO)
  • 1 day ago

service....

Retail Customer Service Team Member

  • Ellisville, MO (12 miles from Overland, MO)
  • 3 days ago
  • Ellisville, MO (12 miles from Overland, MO)
  • 3 days ago

Store - ST.L-ELLISVILLE, MO Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Customer Service Representative - PT

  • Saint Louis, MO (10 miles from Overland, MO)
  • 3 days ago
  • Saint Louis, MO (10 miles from Overland, MO)
  • 3 days ago

service....

Customer Service Representative (Loan Consultant II)

  • Saint Charles, MO (11 miles from Overland, MO)
  • 4 days ago
  • Saint Charles, MO (11 miles from Overland, MO)
  • 4 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative, Open Availability

  • Saint Charles, MO (11 miles from Overland, MO)
  • 4 days ago
  • Saint Charles, MO (11 miles from Overland, MO)
  • 4 days ago

Store 4701629: 3401 Truman Blvd, Saint Charles, Missouri 63301 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, FT Days

  • Saint Louis, MO (10 miles from Overland, MO)
  • 4 days ago
  • Saint Louis, MO (10 miles from Overland, MO)
  • 4 days ago

Store 4701630: 9998 Tesson Ferry Rd, St Louis, Missouri 63123 Availability - Shift/Days Full time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Fenton, MO (14 miles from Overland, MO)
  • 4 days ago
  • Fenton, MO (14 miles from Overland, MO)
  • 4 days ago

Customer Service / Experience Representative Be a Key Player in Our Growth! Join our thriving company and play a vital role in our continued success!...

Customer Service Associate

  • East Saint Louis, IL (13 miles from Overland, MO)
  • 5 days ago
  • East Saint Louis, IL (13 miles from Overland, MO)
  • 5 days ago

Customer Service Associate (East Saint Louis) McCasland Ave compensation: $18/hr The Customer Service Account Specialist's primary purpose is to be responsible for customer service activities such as...

Demographic Data for Overland, MO

Moving to Overland, MO? Find some basic demographic data about Overland, MO below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Overland, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Overland, MO offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Overland, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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