Customer Service Jobs in Odessa, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Lees Summit, MO (23 miles from Odessa, MO)
- 2 days ago
- Lees Summit, MO (23 miles from Odessa, MO)
- 2 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative - Days
- Grain Valley, MO (15 miles from Odessa, MO)
- 6 days ago
- Grain Valley, MO (15 miles from Odessa, MO)
- 6 days ago
Company: ID Logistics Location: Grain Valley, MO Career Level: Associate Industries: Transportation, Logistics, Trucking Description Carries out all customer service activities such as responding to...
Customer Service Representative - Evenings
- Blue Springs, MO (19 miles from Odessa, MO)
- 9 days ago
- Blue Springs, MO (19 miles from Odessa, MO)
- 9 days ago
Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner....
Customer Service Associate Job
- Warrensburg, MO (16 miles from Odessa, MO)
- 12 days ago
- Warrensburg, MO (16 miles from Odessa, MO)
- 12 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Retail Customer Service Cashier
- Bates City, MO (8 miles from Odessa, MO)
- 12 days ago
- Bates City, MO (8 miles from Odessa, MO)
- 12 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Supervisor
- Lees Summit, MO (23 miles from Odessa, MO)
- 13 days ago
- Lees Summit, MO (23 miles from Odessa, MO)
- 13 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Associate Job Warrensburg, MO
- Warrensburg, MO (16 miles from Odessa, MO)
- 14 days ago
- Warrensburg, MO (16 miles from Odessa, MO)
- 14 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
- Blue Springs, MO (19 miles from Odessa, MO)
- 45+ days ago
- Blue Springs, MO (19 miles from Odessa, MO)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Blue Springs, MO (19 miles from Odessa, MO)
- 45+ days ago
- Blue Springs, MO (19 miles from Odessa, MO)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - Lees Summit
- Lees Summit, MO (23 miles from Odessa, MO)
- 90+ days ago
- Lees Summit, MO (23 miles from Odessa, MO)
- 90+ days ago
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Demographic Data for Odessa, MO
Moving to Odessa, MO? Find some basic demographic data about Odessa, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Odessa, MO
Highest Education Level
Customer Services in Odessa, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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