Customer Service Jobs in Oak Grove, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Retail Customer Service Specialist

  • Lees Summit, MO (12 miles from Oak Grove, MO)
  • 15 hours ago
  • Lees Summit, MO (12 miles from Oak Grove, MO)
  • 15 hours ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Associate

  • Independence, MO (16 miles from Oak Grove, MO)
  • 16 hours ago
  • Independence, MO (16 miles from Oak Grove, MO)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Full Time Customer Care Representative

  • Unity Village, MO (14 miles from Oak Grove, MO)
  • 2 days ago
  • Unity Village, MO (14 miles from Oak Grove, MO)
  • 2 days ago

Service **Description** **Position Summary** Offer exceptional customer service by providing inbound callers with expert product guidance and a creating a positive experience that will build and strengthen...

Remote Work

Customer Service Associate

  • Liberty, MO (21 miles from Oak Grove, MO)
  • 3 days ago
  • Liberty, MO (21 miles from Oak Grove, MO)
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Relations Specialist

  • Raymore, MO (21 miles from Oak Grove, MO)
  • 9 days ago
  • Raymore, MO (21 miles from Oak Grove, MO)
  • 9 days ago

ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...

Pharmacy Customer Service Associate

  • Grandview, MO (22 miles from Oak Grove, MO)
  • 10 days ago
  • Grandview, MO (22 miles from Oak Grove, MO)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Bates City, MO (5 miles from Oak Grove, MO)
  • 10 days ago
  • Bates City, MO (5 miles from Oak Grove, MO)
  • 10 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Independence, MO (16 miles from Oak Grove, MO)
  • 13 days ago
  • Independence, MO (16 miles from Oak Grove, MO)
  • 13 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative

  • Lees Summit, MO (12 miles from Oak Grove, MO)
  • 14 days ago
  • Lees Summit, MO (12 miles from Oak Grove, MO)
  • 14 days ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Retail Customer Service Associate

  • Independence, MO (16 miles from Oak Grove, MO)
  • 30+ days ago
  • Independence, MO (16 miles from Oak Grove, MO)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4100 S Bolger Rd, Independence,...

Customer Service Representative (Loan Consultant I)

  • Liberty, MO (21 miles from Oak Grove, MO)
  • 30+ days ago
  • Liberty, MO (21 miles from Oak Grove, MO)
  • 30+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative (Loan Consultant I)

  • Liberty, MO (21 miles from Oak Grove, MO)
  • 30+ days ago
  • Liberty, MO (21 miles from Oak Grove, MO)
  • 30+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Client Service Representative - Employee Health & Benefits (Entry Level)

  • Independence, MO (16 miles from Oak Grove, MO)
  • 30+ days ago
  • Independence, MO (16 miles from Oak Grove, MO)
  • 30+ days ago

Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...

Savers / Value Village Careers - Customer Service Associate

  • Liberty, MO (21 miles from Oak Grove, MO)
  • 45+ days ago
  • Liberty, MO (21 miles from Oak Grove, MO)
  • 45+ days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Retail Customer Service Cashier

  • Kansas City, MO (19 miles from Oak Grove, MO)
  • 45+ days ago
  • Kansas City, MO (19 miles from Oak Grove, MO)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Oak Grove, MO

Moving to Oak Grove, MO? Find some basic demographic data about Oak Grove, MO below.


Local
National
12,319
224
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Oak Grove, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Oak Grove, MO offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oak Grove, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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