Customer Service Jobs in North Kansas City, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Care Representative - Farmers Service Operations (Hybrid - KS)
- Kansas City, KS (3 miles from North Kansas City, MO)
- 6 hours ago
- Kansas City, KS (3 miles from North Kansas City, MO)
- 6 hours ago
In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....
Pharmacy Customer Service Associate
- Liberty, MO (12 miles from North Kansas City, MO)
- 9 hours ago
- Liberty, MO (12 miles from North Kansas City, MO)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Olathe, KS (22 miles from North Kansas City, MO)
- 9 hours ago
- Olathe, KS (22 miles from North Kansas City, MO)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative I
- Shawnee, KS (11 miles from North Kansas City, MO)
- 21 hours ago
- Shawnee, KS (11 miles from North Kansas City, MO)
- 21 hours ago
Experience delivering customer service excellence and achieving productivity/accuracy/quality standards....
Full Time Customer Care Representative
- Unity Village, MO (16 miles from North Kansas City, MO)
- 22 hours ago
- Unity Village, MO (16 miles from North Kansas City, MO)
- 22 hours ago
Service **Description** **Position Summary** Offer exceptional customer service by providing inbound callers with expert product guidance and a creating a positive experience that will build and strengthen...
Remote WorkCustomer Service Representative
- Lees Summit, MO (19 miles from North Kansas City, MO)
- 1 day ago
- Lees Summit, MO (19 miles from North Kansas City, MO)
- 1 day ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative - Collections
- Kansas City, MO (3 miles from North Kansas City, MO)
- 1 day ago
- Kansas City, MO (3 miles from North Kansas City, MO)
- 1 day ago
Familiarity with inbound/outbound/blended dialing environment Excellent customer service skills Ability to maintain a high degree of confidentiality Motivated and organized self-starter with strong...
Remote WorkCustomer Service Associate - Temporary
- Overland Park, KS (24 miles from North Kansas City, MO)
- 1 day ago
- Overland Park, KS (24 miles from North Kansas City, MO)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Olathe, KS (22 miles from North Kansas City, MO)
- 1 day ago
- Olathe, KS (22 miles from North Kansas City, MO)
- 1 day ago
Other duties as assigned Skills & Qualifications 1+ year of customer service experience (retail, fast food experience) Previous experience is call center is a plus. Solid tenure....
- Kansas City, MO (13 miles from North Kansas City, MO)
- 2 days ago
- Kansas City, MO (13 miles from North Kansas City, MO)
- 2 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative (Hybrid)
- Mission, KS (9 miles from North Kansas City, MO)
- 2 days ago
- Mission, KS (9 miles from North Kansas City, MO)
- 2 days ago
Overview Customer Service Representative Apex Service Partners Call Center Team Apex Service Partners is growing, and were looking for friendly, motivated Customer Service Representatives to join our...
- Overland Park, KS (24 miles from North Kansas City, MO)
- 2 days ago
- Overland Park, KS (24 miles from North Kansas City, MO)
- 2 days ago
The ideal candidate will excel at customer service, build relationships, and close deals, while being a quick learner with strong negotiating skills....
- Prairie Village, KS (13 miles from North Kansas City, MO)
- 4 days ago
- Prairie Village, KS (13 miles from North Kansas City, MO)
- 4 days ago
Company DescriptionWireCo is the strength behind the world's evolution, through deep legacy and forward thinking, we create premium ropes that inspire innovation without limits. WireCo is...
Customer Service Representative - Days
- Grain Valley, MO (22 miles from North Kansas City, MO)
- 5 days ago
- Grain Valley, MO (22 miles from North Kansas City, MO)
- 5 days ago
Company: ID Logistics Location: Grain Valley, MO Career Level: Associate Industries: Transportation, Logistics, Trucking Description Carries out all customer service activities such as responding to...
Loss Prevention Customer Service Associate
- Kansas City, MO (3 miles from North Kansas City, MO)
- 6 days ago
- Kansas City, MO (3 miles from North Kansas City, MO)
- 6 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Demographic Data for North Kansas City, MO
Moving to North Kansas City, MO? Find some basic demographic data about North Kansas City, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in North Kansas City, MO
Highest Education Level
Customer Services in North Kansas City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »