Customer Service Jobs in Maplewood, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 109 Jobs

Customer Service Representative Fueler/Washer

  • Earth City, MO (14 miles from Maplewood, MO)
  • 2 hours ago
  • Earth City, MO (14 miles from Maplewood, MO)
  • 2 hours ago

service and communication skills * The ability to work well as part of a team * The ability and willingness to work outside * Basic mechanical ability and tool usage (preferred) * Basic computer skills...

Full Time - Outlet Customer Service Associate - Day

  • Bridgeton, MO (12 miles from Maplewood, MO)
  • 6 hours ago
  • Bridgeton, MO (12 miles from Maplewood, MO)
  • 6 hours ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Customer Service Associate

  • Ballwin, MO (13 miles from Maplewood, MO)
  • 7 hours ago
  • Ballwin, MO (13 miles from Maplewood, MO)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • High Ridge, MO (15 miles from Maplewood, MO)
  • 7 hours ago
  • High Ridge, MO (15 miles from Maplewood, MO)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative/ Inside Sales Representative, Level 1

  • Earth City, MO (14 miles from Maplewood, MO)
  • 8 hours ago
  • Earth City, MO (14 miles from Maplewood, MO)
  • 8 hours ago

Provide excellent customer service via face to face, phone calls and e-mails....

Customer Service Representative

  • Bridgeton, MO (12 miles from Maplewood, MO)
  • 20 hours ago
  • Bridgeton, MO (12 miles from Maplewood, MO)
  • 20 hours ago

QUALIFICATIONS Qualifications 1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving....

Pharmacy Customer Service Associate

  • Belleville, IL (21 miles from Maplewood, MO)
  • 21 hours ago
  • Belleville, IL (21 miles from Maplewood, MO)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Specialist - Float

  • Weldon Spring, MO (19 miles from Maplewood, MO)
  • 23 hours ago
  • Weldon Spring, MO (19 miles from Maplewood, MO)
  • 23 hours ago

ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...

Customer Service Associate Job

  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 1 day ago
  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 1 day ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Savers / Value Village Careers - Customer Service Associate

  • Fairview Heights, IL (16 miles from Maplewood, MO)
  • 1 day ago
  • Fairview Heights, IL (16 miles from Maplewood, MO)
  • 1 day ago

Description Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger...

Customer Experience Associate - Work From Home

  • O Fallon, IL (22 miles from Maplewood, MO)
  • 1 day ago
  • O Fallon, IL (22 miles from Maplewood, MO)
  • 1 day ago

FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...

Remote Work

Customer Service Representative, PT Weekend Days (Saturday & Sunday)

  • Saint Peters, MO (14 miles from Maplewood, MO)
  • 1 day ago
  • Saint Peters, MO (14 miles from Maplewood, MO)
  • 1 day ago

Peters, Missouri 63376 Shift Availability Days - Days Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • Saint Peters, MO (14 miles from Maplewood, MO)
  • 2 days ago
  • Saint Peters, MO (14 miles from Maplewood, MO)
  • 2 days ago

is seeking talent to join its growing Customer Service team....

Customer Service Representative

  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 3 days ago
  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 3 days ago

The Role Performs other miscellaneous duties in the Customer Service section not specifically mentioned above....

Customer Service Representative

  • High Ridge, MO (15 miles from Maplewood, MO)
  • 4 days ago
  • High Ridge, MO (15 miles from Maplewood, MO)
  • 4 days ago

team as a Customer Service Representative....

Demographic Data for Maplewood, MO

Moving to Maplewood, MO? Find some basic demographic data about Maplewood, MO below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Maplewood, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Maplewood, MO offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Maplewood, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »