Customer Service Jobs in Maplewood, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Business Development & Customer Service Representative. Job in Saint Louis Gr8Jobs
- Saint Louis, MO (7 miles from Maplewood, MO)
- moments ago
- Saint Louis, MO (7 miles from Maplewood, MO)
- moments ago
Provide exceptional customer service, promptly addressing inquiries, troubleshooting issues, and resolving concerns....
Customer Service Representative, FT Evenings
- Saint Louis, MO (7 miles from Maplewood, MO)
- 2 hours ago
- Saint Louis, MO (7 miles from Maplewood, MO)
- 2 hours ago
Store 4701612: 1435 S Kirkw0ood Rd, Sunset Hills, Missouri 63127 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Overnights
- Maryville, IL (20 miles from Maplewood, MO)
- 2 hours ago
- Maryville, IL (20 miles from Maplewood, MO)
- 2 hours ago
Store 4701459: 6559 State Rte 162, Maryville, Illinois 62062 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Granite City, IL (14 miles from Maplewood, MO)
- 1 day ago
- Granite City, IL (14 miles from Maplewood, MO)
- 1 day ago
at Chestnut Health Systems in Granite City, Illinois, United States Job Description Overview : Have strong customer service and business office skills?...
Lead Customer Service Associate Job
- Bridgeton, MO (12 miles from Maplewood, MO)
- 1 day ago
- Bridgeton, MO (12 miles from Maplewood, MO)
- 1 day ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Customer Service Associate - Dinner/Close Shift
- Des Peres, MO (6 miles from Maplewood, MO)
- 1 day ago
- Des Peres, MO (6 miles from Maplewood, MO)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Remote Customer Service Representative - Facility Maintenance Services
- Saint Louis, MO (7 miles from Maplewood, MO)
- 2 days ago
- Saint Louis, MO (7 miles from Maplewood, MO)
- 2 days ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote Work- Shiloh, IL (22 miles from Maplewood, MO)
- 2 days ago
- Shiloh, IL (22 miles from Maplewood, MO)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Brecknrdg Hls, MO (6 miles from Maplewood, MO)
- 3 days ago
- Brecknrdg Hls, MO (6 miles from Maplewood, MO)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Louis, MO (7 miles from Maplewood, MO)
- 3 days ago
- Saint Louis, MO (7 miles from Maplewood, MO)
- 3 days ago
Position Overview: We are seeking a friendly and detail-oriented Customer Service Representative to join our on-site team....
Customer Service Representative, PT Evenings
- Alton, IL (24 miles from Maplewood, MO)
- 3 days ago
- Alton, IL (24 miles from Maplewood, MO)
- 3 days ago
Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Alton, IL (24 miles from Maplewood, MO)
- 3 days ago
- Alton, IL (24 miles from Maplewood, MO)
- 3 days ago
Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative (REQ651)
- Maryland Heights, MO (11 miles from Maplewood, MO)
- 3 days ago
- Maryland Heights, MO (11 miles from Maplewood, MO)
- 3 days ago
This position requires working independently and ten years of experience in Customer Service....
Customer Service Representative
- Glen Carbon, IL (21 miles from Maplewood, MO)
- 3 days ago
- Glen Carbon, IL (21 miles from Maplewood, MO)
- 3 days ago
Service Center Glen Carbon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative - Collections
- Clayton, MO (2 miles from Maplewood, MO)
- 3 days ago
- Clayton, MO (2 miles from Maplewood, MO)
- 3 days ago
Familiarity with inbound/outbound/blended dialing environment Excellent customer service skills Ability to maintain a high degree of confidentiality Motivated and organized self-starter with strong...
Remote WorkDemographic Data for Maplewood, MO
Moving to Maplewood, MO? Find some basic demographic data about Maplewood, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Maplewood, MO
Highest Education Level
Customer Services in Maplewood, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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