Customer Service Jobs in Kirkwood, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 131 Jobs

Customer Service Representative

  • Fairview Heights, IL (22 miles from Kirkwood, MO)
  • 21 hours ago
  • Fairview Heights, IL (22 miles from Kirkwood, MO)
  • 21 hours ago

Store 4701594: 301 Salem Pl, Fairview Heights, Illinois 62208 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

  • Fenton, MO (5 miles from Kirkwood, MO)
  • 21 hours ago
  • Fenton, MO (5 miles from Kirkwood, MO)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Eureka, MO (11 miles from Kirkwood, MO)
  • 21 hours ago
  • Eureka, MO (11 miles from Kirkwood, MO)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Specialist - Float

  • Fenton, MO (5 miles from Kirkwood, MO)
  • 1 day ago
  • Fenton, MO (5 miles from Kirkwood, MO)
  • 1 day ago

ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...

Customer Service Representative, PT & FT Day/Evenings

  • Imperial, MO (12 miles from Kirkwood, MO)
  • 1 day ago
  • Imperial, MO (12 miles from Kirkwood, MO)
  • 1 day ago

Store 4701601: 1060 Main St, Imperial, Missouri 63052 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Day/Evenings

  • Imperial, MO (12 miles from Kirkwood, MO)
  • 1 day ago
  • Imperial, MO (12 miles from Kirkwood, MO)
  • 1 day ago

Store 4701600: 1060 Main St, Imperial, Missouri 63052 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Relations Specialist

  • Arnold, MO (10 miles from Kirkwood, MO)
  • 2 days ago
  • Arnold, MO (10 miles from Kirkwood, MO)
  • 2 days ago

(hours may change to Monday-Thursday 7:30 am - 6:00 pm) ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer...

Customer Service Representative

  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 2 days ago
  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 2 days ago

Our client, a Fortune 500 financial institution, is hiring a Customer Service Specialist in St. Louis....

Customer Service Associate - Morning & Lunch Shift

  • Chesterfield, MO (13 miles from Kirkwood, MO)
  • 2 days ago
  • Chesterfield, MO (13 miles from Kirkwood, MO)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Care Representative

  • Fenton, MO (5 miles from Kirkwood, MO)
  • 2 days ago
  • Fenton, MO (5 miles from Kirkwood, MO)
  • 2 days ago

campaigns via tools provided Ability to enter data with speed and accuracy Qualifications: Proficient with Microsoft Office 365 – Outlook, Word, Excel Knowledge of contact center software helpful Customer...

Customer Service Representative, Part Time

  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 2 days ago
  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 2 days ago

Store 4701611: 1940 Union Rd, St Louis, Missouri 63125 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Associate

  • Saint Charles, MO (19 miles from Kirkwood, MO)
  • 2 days ago
  • Saint Charles, MO (19 miles from Kirkwood, MO)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Accounts Advisor

  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 3 days ago
  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 3 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative

  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 5 days ago
  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 5 days ago

Elevate Your Customer Service Career in Overland!...

Customer Care Representative - WFH MO

  • Lake Saint Louis, MO (24 miles from Kirkwood, MO)
  • 5 days ago
  • Lake Saint Louis, MO (24 miles from Kirkwood, MO)
  • 5 days ago

All you need for the Customer Care Representative role is: Must reside in the State of Missouri 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...

Demographic Data for Kirkwood, MO

Moving to Kirkwood, MO? Find some basic demographic data about Kirkwood, MO below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Kirkwood, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Kirkwood, MO offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kirkwood, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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