Customer Service Jobs in Kansas City, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
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Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
When you step behind the counter as a pharmacy customer service associate, you'll always be front and center....
Customer Service Associate Job
- Shawnee, KS (7 miles from Kansas City, MO)
- 1 day ago
- Shawnee, KS (7 miles from Kansas City, MO)
- 1 day ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative
- Leawood, KS (10 miles from Kansas City, MO)
- 2 days ago
- Leawood, KS (10 miles from Kansas City, MO)
- 2 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Veterinary Client Service Representative
- Overland Park, KS (21 miles from Kansas City, MO)
- 2 days ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 2 days ago
As a Customer Service Representative (CSR), youll play an important role in pets lives by providing care for our precious patients, while coordinating and representing all facets of client services....
Customer Service Representative (Loan Consultant II)
- Independence, MO (10 miles from Kansas City, MO)
- 2 days ago
- Independence, MO (10 miles from Kansas City, MO)
- 2 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Care Representative - Farmers Service Operations (Hybrid - KS)
- Kansas City, KS (1 mile from Kansas City, MO)
- 2 days ago
- Kansas City, KS (1 mile from Kansas City, MO)
- 2 days ago
In this role you will: Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements....
Pharmacy Customer Service Associate
- Liberty, MO (15 miles from Kansas City, MO)
- 3 days ago
- Liberty, MO (15 miles from Kansas City, MO)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Olathe, KS (19 miles from Kansas City, MO)
- 3 days ago
- Olathe, KS (19 miles from Kansas City, MO)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative I
- Shawnee, KS (7 miles from Kansas City, MO)
- 3 days ago
- Shawnee, KS (7 miles from Kansas City, MO)
- 3 days ago
Experience delivering customer service excellence and achieving productivity/accuracy/quality standards....
Full Time Customer Care Representative
- Unity Village, MO (14 miles from Kansas City, MO)
- 3 days ago
- Unity Village, MO (14 miles from Kansas City, MO)
- 3 days ago
Service **Description** **Position Summary** Offer exceptional customer service by providing inbound callers with expert product guidance and a creating a positive experience that will build and strengthen...
Remote WorkDemographic Data for Kansas City, MO
Moving to Kansas City, MO? Find some basic demographic data about Kansas City, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Kansas City, MO
Highest Education Level
Customer Services in Kansas City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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