Customer Service Jobs in Jefferson City, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Loan Consultant II)
- Jefferson City, MO
- 15 hours ago
- Jefferson City, MO
- 15 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Associate Customer Service Representative
- Jefferson City, MO
- 2 days ago
- Jefferson City, MO
- 2 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
Job Description The Provider Specialist is responsible for providing excellent customer service to providers via telephone, mail, and email inquiries....
Remote WorkESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...
Customer Care Representative (Automotive) 10am-6:30pm EST
- Jefferson City, MO
- 14 days ago
- Jefferson City, MO
- 14 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Customer Service Representative - Remote
- Jefferson City, MO
- 14 days ago
- Jefferson City, MO
- 14 days ago
**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 849 Stoneridge Parkway, Jefferson...
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
They are responsible for greeting patients and co-workers with Compass "Champion" customer service as they arrive....
Customer service in banking or other similar field preferred or equivalent combination of education, training and experience that demonstrates the required knowledge, skills and abilities....
Demographic Data for Jefferson City, MO
Moving to Jefferson City, MO? Find some basic demographic data about Jefferson City, MO below.
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Salary for Customer Service Jobs in Jefferson City, MO
Highest Education Level
Customer Services in Jefferson City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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