Customer Service Jobs in Independence, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Walgreens
- Roeland Park, KS (13 miles from Independence, MO)
- 12 hours ago
- Roeland Park, KS (13 miles from Independence, MO)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonRetail Customer Service Supervisor
- PetSmart
- Independence, MO
- 23 hours ago
- Independence, MO
- 23 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people....
In Person- Walgreens
- Blue Springs, MO (10 miles from Independence, MO)
- 6 days ago
- Blue Springs, MO (10 miles from Independence, MO)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- Marshall Retail Group
- Kansas City, MO (10 miles from Independence, MO)
- 7 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 7 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
In PersonRetail Customer Service Cashier
- Love's Travel Stops & Country Stores, Inc.
- Bates City, MO (21 miles from Independence, MO)
- 9 days ago
- Bates City, MO (21 miles from Independence, MO)
- 9 days ago
Nearest Major Market: Kansas City Job Segment: Facilities, Food Safety, Seasonal, Customer Service, Operations, Quality, Retail...
In PersonWere seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Independence, MO
- 13 days ago
- Independence, MO
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryCustomer Service Representative
- Genuine Parts Company
- Kansas City, MO (10 miles from Independence, MO)
- 15 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 15 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
In PersonRetail Customer Service Cashier
- Love's Travel Stops
- Kansas City, MO (10 miles from Independence, MO)
- 15 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 15 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
In PersonCustomer Service Representative I
- Rally House
- Lenexa, KS (20 miles from Independence, MO)
- 20 days ago
- Lenexa, KS (20 miles from Independence, MO)
- 20 days ago
Job Description The Customer Service Representative I reports to the Customer Service Manager and plays a key role in supporting both external and internal customers....
In PersonSewing Room Customer Service Representative
- David's Bridal
- Independence, MO
- 28 days ago
- Independence, MO
- 28 days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In Person Part TimeCustomer Service Associate - Automotive Finishes
- Sherwin Williams
- Kansas City, MO (10 miles from Independence, MO)
- 30+ days ago
- Kansas City, MO (10 miles from Independence, MO)
- 30+ days ago
Have at least one (1) year of work experience in customer service, retail, or sales #SHWSales...
In Person Part Time- DollarTree
- Kansas City, KS (11 miles from Independence, MO)
- 30+ days ago
- Kansas City, KS (11 miles from Independence, MO)
- 30+ days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonRetail Customer Service Associate
- FedEx
- Lenexa, KS (20 miles from Independence, MO)
- 30+ days ago
- Lenexa, KS (20 miles from Independence, MO)
- 30+ days ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In PersonCustomer Service Representative
- Waterway Carwash
- Lees Summit, MO (14 miles from Independence, MO)
- 30+ days ago
- Lees Summit, MO (14 miles from Independence, MO)
- 30+ days ago
Ready to make an impact with exceptional customer service?...
In PersonDemographic Data for Independence, MO
Moving to Independence, MO? Find some basic demographic data about Independence, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Independence, MO
Highest Education Level
Customer Services in Independence, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »