Customer Service Jobs in Grandview, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 63 Jobs

Customer Service Representative

  • Lees Summit, MO (9 miles from Grandview, MO)
  • 1 hour ago
  • Lees Summit, MO (9 miles from Grandview, MO)
  • 1 hour ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative - Collections

  • Kansas City, MO (16 miles from Grandview, MO)
  • 2 hours ago
  • Kansas City, MO (16 miles from Grandview, MO)
  • 2 hours ago

Familiarity with inbound/outbound/blended dialing environment Excellent customer service skills Ability to maintain a high degree of confidentiality Motivated and organized self-starter with strong...

Remote Work

Customer Service Associate - Temporary

  • Overland Park, KS (8 miles from Grandview, MO)
  • 13 hours ago
  • Overland Park, KS (8 miles from Grandview, MO)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Olathe, KS (15 miles from Grandview, MO)
  • 22 hours ago
  • Olathe, KS (15 miles from Grandview, MO)
  • 22 hours ago

Other duties as assigned Skills & Qualifications 1+ year of customer service experience (retail, fast food experience) Previous experience is call center is a plus. Solid tenure....

Customer Service Representative

  • Kansas City, MO (16 miles from Grandview, MO)
  • 1 day ago
  • Kansas City, MO (16 miles from Grandview, MO)
  • 1 day ago

service experience Ability to read, write, and communicate clearly in English Commitment to excellent customer service PREFERRED REQUIREMENTS 1 year of medical or dental reception experience Some college...

Customer Care Representative I

  • Lenexa, KS (10 miles from Grandview, MO)
  • 1 day ago
  • Lenexa, KS (10 miles from Grandview, MO)
  • 1 day ago

Experience delivering customer service excellence and achieving productivity/accuracy/quality standards....

Customer Service Representative (Hybrid)

  • Mission, KS (12 miles from Grandview, MO)
  • 1 day ago
  • Mission, KS (12 miles from Grandview, MO)
  • 1 day ago

Overview Customer Service Representative Apex Service Partners Call Center Team Apex Service Partners is growing, and were looking for friendly, motivated Customer Service Representatives to join our...

Customer Service Agent

  • Overland Park, KS (8 miles from Grandview, MO)
  • 1 day ago
  • Overland Park, KS (8 miles from Grandview, MO)
  • 1 day ago

The ideal candidate will excel at customer service, build relationships, and close deals, while being a quick learner with strong negotiating skills....

Customer Service Associate

  • Shawnee, KS (13 miles from Grandview, MO)
  • 2 days ago
  • Shawnee, KS (13 miles from Grandview, MO)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative

  • Prairie Village, KS (7 miles from Grandview, MO)
  • 3 days ago
  • Prairie Village, KS (7 miles from Grandview, MO)
  • 3 days ago

Company DescriptionWireCo is the strength behind the world's evolution, through deep legacy and forward thinking, we create premium ropes that inspire innovation without limits. WireCo is...

Customer Service Representative - Days

  • Grain Valley, MO (18 miles from Grandview, MO)
  • 4 days ago
  • Grain Valley, MO (18 miles from Grandview, MO)
  • 4 days ago

Company: ID Logistics Location: Grain Valley, MO Career Level: Associate Industries: Transportation, Logistics, Trucking Description Carries out all customer service activities such as responding to...

Loss Prevention Customer Service Associate

  • Kansas City, MO (16 miles from Grandview, MO)
  • 5 days ago
  • Kansas City, MO (16 miles from Grandview, MO)
  • 5 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Care Representative I

  • Lenexa, KS (10 miles from Grandview, MO)
  • 5 days ago
  • Lenexa, KS (10 miles from Grandview, MO)
  • 5 days ago

Experience delivering customer service excellence and achieving productivity/accuracy/quality standards....

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)

  • Olathe, KS (15 miles from Grandview, MO)
  • 5 days ago
  • Olathe, KS (15 miles from Grandview, MO)
  • 5 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Remote Work

Mobile Customer Service Representative

  • Kansas City, MO (16 miles from Grandview, MO)
  • 6 days ago
  • Kansas City, MO (16 miles from Grandview, MO)
  • 6 days ago

Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....

Demographic Data for Grandview, MO

Moving to Grandview, MO? Find some basic demographic data about Grandview, MO below.

Local
National
26,154
619
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Grandview, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Grandview, MO offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Grandview, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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