Customer Service Jobs in Festus, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Customer Service Representative

  • Arnold, MO (20 miles from Festus, MO)
  • 7 days ago
  • Arnold, MO (20 miles from Festus, MO)
  • 7 days ago

This individual will manage ongoing relationships with existing clients, provide top-tier customer service, and support the daily operations of the agency....

Customer Relations Specialist

  • Festus, MO
  • 8 days ago
  • Festus, MO
  • 8 days ago

Responsibilities Include: Core Responsibilities Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and...

Customer Service Representative, PT Mid Shift

  • Arnold, MO (20 miles from Festus, MO)
  • 9 days ago
  • Arnold, MO (20 miles from Festus, MO)
  • 9 days ago

Store 4701676: 2046 Key West Dr, Arnold, Missouri 63010 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Retail Customer Service Cashier

  • Herculaneum, MO (9 miles from Festus, MO)
  • 11 days ago
  • Herculaneum, MO (9 miles from Festus, MO)
  • 11 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Pharmacy Customer Service Associate

  • Waterloo, IL (17 miles from Festus, MO)
  • 13 days ago
  • Waterloo, IL (17 miles from Festus, MO)
  • 13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Pevely, MO (10 miles from Festus, MO)
  • 14 days ago
  • Pevely, MO (10 miles from Festus, MO)
  • 14 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Service Representative, PT Day/Evenings

  • Hillsboro, MO (13 miles from Festus, MO)
  • 19 days ago
  • Hillsboro, MO (13 miles from Festus, MO)
  • 19 days ago

Store 4701600: 10201 Business 21, Hillsboro, Missouri 63050 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer...

Retail Customer Service and Delivery

  • Crystal City, MO (7 miles from Festus, MO)
  • 20 days ago
  • Crystal City, MO (7 miles from Festus, MO)
  • 20 days ago

service position Have previous work experience selling paint and paint related products Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend...

Customer Service Representative, PT Overnights

  • Hillsboro, MO (13 miles from Festus, MO)
  • 23 days ago
  • Hillsboro, MO (13 miles from Festus, MO)
  • 23 days ago

Store 4701600: 10201 Business 21, Hillsboro, Missouri 63050 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnights

  • Imperial, MO (18 miles from Festus, MO)
  • 23 days ago
  • Imperial, MO (18 miles from Festus, MO)
  • 23 days ago

Store 4701601: 1060 Main St, Imperial, Missouri 63052 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative, Evenings

  • House Springs, MO (21 miles from Festus, MO)
  • 29 days ago
  • House Springs, MO (21 miles from Festus, MO)
  • 29 days ago

Store 4701609: 4671 State Highway W, House Springs, Missouri 63051 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Open Availability

  • Arnold, MO (20 miles from Festus, MO)
  • 45+ days ago
  • Arnold, MO (20 miles from Festus, MO)
  • 45+ days ago

Store 4701634: 2001 Richardson Rd, Arnold, Missouri 63010 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • De Soto, MO (9 miles from Festus, MO)
  • 45+ days ago
  • De Soto, MO (9 miles from Festus, MO)
  • 45+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Demographic Data for Festus, MO

Moving to Festus, MO? Find some basic demographic data about Festus, MO below.


Local
National
27,924
606
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Festus, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Festus, MO offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Festus, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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