Customer Service Jobs in Ferguson, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 109 Jobs

Customer Service Representative, FT Evenings

  • Bridgeton, MO (6 miles from Ferguson, MO)
  • 11 hours ago
  • Bridgeton, MO (6 miles from Ferguson, MO)
  • 11 hours ago

Store 4701615: 11201 Old Saint Charles Rd, Bridgeton, Missouri 63044 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Medical Equipment Customer Service Representative

  • O Fallon, IL (23 miles from Ferguson, MO)
  • 19 hours ago
  • O Fallon, IL (23 miles from Ferguson, MO)
  • 19 hours ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Saint Louis, MO (9 miles from Ferguson, MO)
  • 1 day ago
  • Saint Louis, MO (9 miles from Ferguson, MO)
  • 1 day ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative, Overnights (Thursday-Sunday)

  • Saint Charles, MO (11 miles from Ferguson, MO)
  • 1 day ago
  • Saint Charles, MO (11 miles from Ferguson, MO)
  • 1 day ago

Store 4701642: 2702 Droste Rd, St Charles, Missouri 63301 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative, FT Overnights

  • Cottleville, MO (19 miles from Ferguson, MO)
  • 1 day ago
  • Cottleville, MO (19 miles from Ferguson, MO)
  • 1 day ago

Store 4701682: 4524 Mid Rivers Mall Dr, Cottleville, Missouri 63376 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate

  • Jerseyville, IL (24 miles from Ferguson, MO)
  • 1 day ago
  • Jerseyville, IL (24 miles from Ferguson, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Ellisville, MO (17 miles from Ferguson, MO)
  • 1 day ago
  • Ellisville, MO (17 miles from Ferguson, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service II-Returns

  • Saint Louis, MO (9 miles from Ferguson, MO)
  • 1 day ago
  • Saint Louis, MO (9 miles from Ferguson, MO)
  • 1 day ago

The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...

Customer Service Representative (2nd Shift)

  • Saint Louis, MO (9 miles from Ferguson, MO)
  • 1 day ago
  • Saint Louis, MO (9 miles from Ferguson, MO)
  • 1 day ago

About This Job The Customer Service Associate position provides a high level of customer service and support to our customers....

Customer Service Representative

  • Maryville, IL (18 miles from Ferguson, MO)
  • 1 day ago
  • Maryville, IL (18 miles from Ferguson, MO)
  • 1 day ago

As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client....

Customer Relations Specialist

  • High Ridge, MO (22 miles from Ferguson, MO)
  • 2 days ago
  • High Ridge, MO (22 miles from Ferguson, MO)
  • 2 days ago

ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...

Customer Service Representative

  • Creve Coeur, MO (10 miles from Ferguson, MO)
  • 2 days ago
  • Creve Coeur, MO (10 miles from Ferguson, MO)
  • 2 days ago

Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone....

Customer Service Representative, PT Overnights

  • Saint Louis, MO (15 miles from Ferguson, MO)
  • 2 days ago
  • Saint Louis, MO (15 miles from Ferguson, MO)
  • 2 days ago

Store 4701612: 1435 S Kirkw0ood Rd, Sunset Hills, Missouri 63127 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, Full or Part Time

  • Florissant, MO (6 miles from Ferguson, MO)
  • 2 days ago
  • Florissant, MO (6 miles from Ferguson, MO)
  • 2 days ago

Store 4701622: 1545 S New Florissant Rd, Florissant, Missouri 63031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative- ESC

  • Saint Louis, MO (9 miles from Ferguson, MO)
  • 2 days ago
  • Saint Louis, MO (9 miles from Ferguson, MO)
  • 2 days ago

Louis-Rider Trail Function: Function - Customer Service Schedule: Full time...

Demographic Data for Ferguson, MO

Moving to Ferguson, MO? Find some basic demographic data about Ferguson, MO below.

Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Ferguson, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ferguson, MO offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ferguson, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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