Customer Service Jobs in Fenton, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 114 Jobs

Customer Service Associate (Mail, Shipping, Receiving)

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 13 hours ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 13 hours ago

Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....

Customer Service Representative I - OFMD Washington University in St. Louis

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 18 hours ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 18 hours ago

Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / Hourly The salary range reflects base salaries...

Sales & Customer Service Associate

  • Chesterfield, MO (14 miles from Fenton, MO)
  • 18 hours ago
  • Chesterfield, MO (14 miles from Fenton, MO)
  • 18 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Chesterfield, MO (14 miles from Fenton, MO)
  • 1 day ago
  • Chesterfield, MO (14 miles from Fenton, MO)
  • 1 day ago

Service Center Chesterfield MO JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative

  • Bridgeton, MO (18 miles from Fenton, MO)
  • 1 day ago
  • Bridgeton, MO (18 miles from Fenton, MO)
  • 1 day ago

Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....

Customer Service Representative, PT Day/Evenings

  • Chesterfield, MO (14 miles from Fenton, MO)
  • 1 day ago
  • Chesterfield, MO (14 miles from Fenton, MO)
  • 1 day ago

Store 4701651: 15530 Olive Blvd, Chesterfield, Missouri 63017 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate

  • Cahokia, IL (16 miles from Fenton, MO)
  • 1 day ago
  • Cahokia, IL (16 miles from Fenton, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Ferguson, MO (19 miles from Fenton, MO)
  • 1 day ago
  • Ferguson, MO (19 miles from Fenton, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Sauget, IL (20 miles from Fenton, MO)
  • 1 day ago
  • Sauget, IL (20 miles from Fenton, MO)
  • 1 day ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Creve Coeur, MO (10 miles from Fenton, MO)
  • 1 day ago
  • Creve Coeur, MO (10 miles from Fenton, MO)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Mortgage Customer Service Representative

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 1 day ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 1 day ago

The Customer Experience Specialist I is a customer service professional working in a call center environment, supporting the Consumer Direct Lending process....

Customer Service Associate

  • Columbia, IL (13 miles from Fenton, MO)
  • 2 days ago
  • Columbia, IL (13 miles from Fenton, MO)
  • 2 days ago

Providing quality customer service is at the core of our teams goals....

Customer Service Representative I - OFMD

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 2 days ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 2 days ago

Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / HourlyThe salary range reflects base salaries...

Customer Service Associate - Temporary

  • Maryland Heights, MO (15 miles from Fenton, MO)
  • 2 days ago
  • Maryland Heights, MO (15 miles from Fenton, MO)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Lemay, MO (8 miles from Fenton, MO)
  • 2 days ago
  • Lemay, MO (8 miles from Fenton, MO)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Fenton, MO

Moving to Fenton, MO? Find some basic demographic data about Fenton, MO below.


Local
National
44,648
1,363
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Fenton, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fenton, MO offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fenton, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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