Customer Service Jobs in Fenton, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 98 Jobs

Customer Service Representative - PT

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 5 days ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 5 days ago

service....

Pharmacy Customer Service Associate

  • Brecknrdg Hls, MO (14 miles from Fenton, MO)
  • 17 hours ago
  • Brecknrdg Hls, MO (14 miles from Fenton, MO)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 17 hours ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 17 hours ago

Position Overview: We are seeking a friendly and detail-oriented Customer Service Representative to join our on-site team....

Customer Service Representative (REQ651)

  • Maryland Heights, MO (15 miles from Fenton, MO)
  • 17 hours ago
  • Maryland Heights, MO (15 miles from Fenton, MO)
  • 17 hours ago

Requirements: + High School Diploma or GED. + 5 Years Sales & Customer Service Experience - Product Knowledge, Order Management, Customer Service, Account Management....

Customer Service Associate

  • Chesterfield, MO (14 miles from Fenton, MO)
  • 19 hours ago
  • Chesterfield, MO (14 miles from Fenton, MO)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Collections

  • Clayton, MO (12 miles from Fenton, MO)
  • 21 hours ago
  • Clayton, MO (12 miles from Fenton, MO)
  • 21 hours ago

Familiarity with inbound/outbound/blended dialing environment Excellent customer service skills Ability to maintain a high degree of confidentiality Motivated and organized self-starter with strong...

Remote Work

Bi-Lingual (English/Spanish) Customer Service Representative

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 1 day ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 1 day ago

Qualifications BASIC QUALIFICATIONS: High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....

Remote Work

Lead Customer Service Associate Job Bridgeton, MO

  • Bridgeton, MO (18 miles from Fenton, MO)
  • 1 day ago
  • Bridgeton, MO (18 miles from Fenton, MO)
  • 1 day ago

Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...

Customer Service Representative, Overnights

  • Saint Louis, MO (17 miles from Fenton, MO)
  • 2 days ago
  • Saint Louis, MO (17 miles from Fenton, MO)
  • 2 days ago

Store 4701675: 3282 Jamieson Ave, Saint Louis, Missouri 63139 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Fenton, MO
  • 2 days ago
  • Fenton, MO
  • 2 days ago

Leading medical/surgical products distributor is seeking a Customer Service Representative that will be responsible for delivering superior customer service in all customer interactions....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Des Peres, MO (8 miles from Fenton, MO)
  • 2 days ago
  • Des Peres, MO (8 miles from Fenton, MO)
  • 2 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate - Temporary

  • Hazelwood, MO (20 miles from Fenton, MO)
  • 2 days ago
  • Hazelwood, MO (20 miles from Fenton, MO)
  • 2 days ago

Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...

Customer Service Representative, PT Weekend Open Availability

  • Saint Peters, MO (16 miles from Fenton, MO)
  • 3 days ago
  • Saint Peters, MO (16 miles from Fenton, MO)
  • 3 days ago

Peters, Missouri 63376 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Retail Customer Service Team Member

  • Ellisville, MO (8 miles from Fenton, MO)
  • 4 days ago
  • Ellisville, MO (8 miles from Fenton, MO)
  • 4 days ago

Store - ST.L-ELLISVILLE, MO Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Customer Service Representative (Loan Consultant II)

  • Saint Charles, MO (24 miles from Fenton, MO)
  • 5 days ago
  • Saint Charles, MO (24 miles from Fenton, MO)
  • 5 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Demographic Data for Fenton, MO

Moving to Fenton, MO? Find some basic demographic data about Fenton, MO below.

Local
National
44,648
1,363
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Fenton, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fenton, MO offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fenton, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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