Customer Service Jobs in Excelsior Springs, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 20 Jobs

Customer Service Associate

  • Blue Springs, MO (21 miles from Excelsior Springs, MO)
  • 1 day ago
  • Blue Springs, MO (21 miles from Excelsior Springs, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 2 days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 2 days ago

Customer Service Representative Minimum Requirements: High school diploma or equivalent. 1+ year of experience in warehouse clerical or customer service functions preferred....

Customer Service Representative

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 3 days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 3 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Agent at MCI

  • Gladstone, MO (20 miles from Excelsior Springs, MO)
  • 4 days ago
  • Gladstone, MO (20 miles from Excelsior Springs, MO)
  • 4 days ago

Assist customers by effectively resolving customer service issues....

Customer Service Representative

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 6 days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 6 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 7 days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Associate

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 8 days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 8 days ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Customer Service Representative

  • Birmingham, MO (16 miles from Excelsior Springs, MO)
  • 9 days ago
  • Birmingham, MO (16 miles from Excelsior Springs, MO)
  • 9 days ago

Experience in customer service, retail, or sales preferred....

Customer Service Associate

  • Liberty, MO (9 miles from Excelsior Springs, MO)
  • 14 days ago
  • Liberty, MO (9 miles from Excelsior Springs, MO)
  • 14 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Customer Service Representative

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 18 days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 18 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Retail Customer Service Associate

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 26 days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 26 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4100 S Bolger Rd, Independence,...

Customer Service Representative

  • Blue Springs, MO (21 miles from Excelsior Springs, MO)
  • 28 days ago
  • Blue Springs, MO (21 miles from Excelsior Springs, MO)
  • 28 days ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Customer Service Representative

  • Raytown, MO (24 miles from Excelsior Springs, MO)
  • 30+ days ago
  • Raytown, MO (24 miles from Excelsior Springs, MO)
  • 30+ days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Client Service Representative - Employee Health & Benefits (Entry Level)

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 30+ days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 30+ days ago

Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...

Customer Service Associate

  • Liberty, MO (9 miles from Excelsior Springs, MO)
  • 45+ days ago
  • Liberty, MO (9 miles from Excelsior Springs, MO)
  • 45+ days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Excelsior Springs, MO

Moving to Excelsior Springs, MO? Find some basic demographic data about Excelsior Springs, MO below.


Local
National
15,575
301
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Excelsior Springs, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Excelsior Springs, MO offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Excelsior Springs, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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