Customer Service Jobs in Crystal City, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 32 Jobs

Customer Service Associate

  • Festus, MO (7 miles from Crystal City, MO)
  • 1 day ago
  • Festus, MO (7 miles from Crystal City, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Specialist

  • Festus, MO (7 miles from Crystal City, MO)
  • 1 day ago
  • Festus, MO (7 miles from Crystal City, MO)
  • 1 day ago

ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...

Pharmacy Customer Service Associate

  • Festus, MO (7 miles from Crystal City, MO)
  • 3 days ago
  • Festus, MO (7 miles from Crystal City, MO)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Columbia, IL (17 miles from Crystal City, MO)
  • 8 days ago
  • Columbia, IL (17 miles from Crystal City, MO)
  • 8 days ago

Providing quality customer service is at the core of our teams goals....

Customer Service Representative

  • Lemay, MO (20 miles from Crystal City, MO)
  • 8 days ago
  • Lemay, MO (20 miles from Crystal City, MO)
  • 8 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative, PT Evenings

  • Bonne Terre, MO (20 miles from Crystal City, MO)
  • 9 days ago
  • Bonne Terre, MO (20 miles from Crystal City, MO)
  • 9 days ago

Store 4701683: 1015 Hwy K, Bonne Terre, Missouri 63628 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, Part Time overnights

  • Bonne Terre, MO (20 miles from Crystal City, MO)
  • 9 days ago
  • Bonne Terre, MO (20 miles from Crystal City, MO)
  • 9 days ago

Store 4701683: 1015 Hwy K, Bonne Terre, Missouri 63628 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Spanish Bilingual Remote Customer Service Representative

  • Waterloo, IL (13 miles from Crystal City, MO)
  • 9 days ago
  • Waterloo, IL (13 miles from Crystal City, MO)
  • 9 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Bonne Terre, MO (20 miles from Crystal City, MO)
  • 13 days ago
  • Bonne Terre, MO (20 miles from Crystal City, MO)
  • 13 days ago

Store 4701632: 1015 Hwy K, Bonne Terre, Missouri 63628 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Relations Specialist - Float

  • High Ridge, MO (19 miles from Crystal City, MO)
  • 19 days ago
  • High Ridge, MO (19 miles from Crystal City, MO)
  • 19 days ago

ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...

Customer Service Representative, PT & FT Day/Evenings

  • Imperial, MO (11 miles from Crystal City, MO)
  • 22 days ago
  • Imperial, MO (11 miles from Crystal City, MO)
  • 22 days ago

Store 4701601: 1060 Main St, Imperial, Missouri 63052 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Day/Evenings

  • Imperial, MO (11 miles from Crystal City, MO)
  • 22 days ago
  • Imperial, MO (11 miles from Crystal City, MO)
  • 22 days ago

Store 4701600: 1060 Main St, Imperial, Missouri 63052 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Care Representative

  • Fenton, MO (19 miles from Crystal City, MO)
  • 22 days ago
  • Fenton, MO (19 miles from Crystal City, MO)
  • 22 days ago

campaigns via tools provided Ability to enter data with speed and accuracy Qualifications: Proficient with Microsoft Office 365 – Outlook, Word, Excel Knowledge of contact center software helpful Customer...

Customer Service Representative, Evenings

  • Fenton, MO (19 miles from Crystal City, MO)
  • 28 days ago
  • Fenton, MO (19 miles from Crystal City, MO)
  • 28 days ago

Store 4701627: 105 Delores Dr, Fenton, Missouri 63026 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative, PT Mid Shift

  • Herculaneum, MO (2 miles from Crystal City, MO)
  • 28 days ago
  • Herculaneum, MO (2 miles from Crystal City, MO)
  • 28 days ago

Store 4701632: 1199 Scenic Dr, Herculaneum, Missouri 63048 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Crystal City, MO

Moving to Crystal City, MO? Find some basic demographic data about Crystal City, MO below.

Local
National
4,456
148
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Crystal City, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Crystal City, MO offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Crystal City, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »