Customer Service Jobs in Clayton, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 107 Jobs

Customer Service Representative

  • Granite City, IL (13 miles from Clayton, MO)
  • 12 hours ago
  • Granite City, IL (13 miles from Clayton, MO)
  • 12 hours ago

at Chestnut Health Systems in Granite City, Illinois, United States Job Description Overview : Have strong customer service and business office skills?...

Lead Customer Service Associate Job

  • Bridgeton, MO (9 miles from Clayton, MO)
  • 17 hours ago
  • Bridgeton, MO (9 miles from Clayton, MO)
  • 17 hours ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Customer Service Associate - Dinner/Close Shift

  • Des Peres, MO (6 miles from Clayton, MO)
  • 23 hours ago
  • Des Peres, MO (6 miles from Clayton, MO)
  • 23 hours ago

As the name suggests, your main priority is to provide great customer service....

Remote Customer Service Representative - Facility Maintenance Services

  • Saint Louis, MO (7 miles from Clayton, MO)
  • 1 day ago
  • Saint Louis, MO (7 miles from Clayton, MO)
  • 1 day ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Customer Service Associate

  • Shiloh, IL (23 miles from Clayton, MO)
  • 2 days ago
  • Shiloh, IL (23 miles from Clayton, MO)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Brecknrdg Hls, MO (4 miles from Clayton, MO)
  • 2 days ago
  • Brecknrdg Hls, MO (4 miles from Clayton, MO)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Saint Louis, MO (7 miles from Clayton, MO)
  • 2 days ago
  • Saint Louis, MO (7 miles from Clayton, MO)
  • 2 days ago

Position Overview: We are seeking a friendly and detail-oriented Customer Service Representative to join our on-site team....

Customer Service Representative, PT Evenings

  • Alton, IL (22 miles from Clayton, MO)
  • 2 days ago
  • Alton, IL (22 miles from Clayton, MO)
  • 2 days ago

Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnights

  • Alton, IL (22 miles from Clayton, MO)
  • 2 days ago
  • Alton, IL (22 miles from Clayton, MO)
  • 2 days ago

Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative (REQ651)

  • Maryland Heights, MO (9 miles from Clayton, MO)
  • 2 days ago
  • Maryland Heights, MO (9 miles from Clayton, MO)
  • 2 days ago

This position requires working independently and ten years of experience in Customer Service....

Customer Service Representative

  • Glen Carbon, IL (21 miles from Clayton, MO)
  • 2 days ago
  • Glen Carbon, IL (21 miles from Clayton, MO)
  • 2 days ago

Service Center Glen Carbon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Associate Job

  • O Fallon, MO (24 miles from Clayton, MO)
  • 2 days ago
  • O Fallon, MO (24 miles from Clayton, MO)
  • 2 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative - Collections

  • Clayton, MO
  • 2 days ago
  • Clayton, MO
  • 2 days ago

Familiarity with inbound/outbound/blended dialing environment Excellent customer service skills Ability to maintain a high degree of confidentiality Motivated and organized self-starter with strong...

Remote Work

Bi-Lingual (English/Spanish) Customer Service Representative

  • Saint Louis, MO (7 miles from Clayton, MO)
  • 2 days ago
  • Saint Louis, MO (7 miles from Clayton, MO)
  • 2 days ago

Qualifications BASIC QUALIFICATIONS: High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....

Remote Work

Lead Customer Service Associate Job Bridgeton, MO

  • Bridgeton, MO (9 miles from Clayton, MO)
  • 2 days ago
  • Bridgeton, MO (9 miles from Clayton, MO)
  • 2 days ago

Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...

Demographic Data for Clayton, MO

Moving to Clayton, MO? Find some basic demographic data about Clayton, MO below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Clayton, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Clayton, MO offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Clayton, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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