Customer Service Jobs in Richland, MS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pearl, MS (3 miles from Richland, MS)
- 14 days ago
- Pearl, MS (3 miles from Richland, MS)
- 14 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative - Cardmember Services
- Jackson, MS (4 miles from Richland, MS)
- 2 hours ago
- Jackson, MS (4 miles from Richland, MS)
- 2 hours ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Jackson, MS (4 miles from Richland, MS)
- 1 day ago
- Jackson, MS (4 miles from Richland, MS)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative/Bid Coordinator (US)
- Richland, MS
- 2 days ago
- Richland, MS
- 2 days ago
What You Bring Associate's degree or 6+ years of experience in Customer Service. SAP and Salesforce experience required. Proficient in Microsoft Office (Power Point, Word, Excel, Outlook)....
Customer Service Associate - Dinner/Close Shift
- Madison, MS (19 miles from Richland, MS)
- 2 days ago
- Madison, MS (19 miles from Richland, MS)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Senior Customer Service Representative - Corporate Filings
- Jackson, MS (4 miles from Richland, MS)
- 2 days ago
- Jackson, MS (4 miles from Richland, MS)
- 2 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Branch Customer Service Representative
- Jackson, MS (4 miles from Richland, MS)
- 4 days ago
- Jackson, MS (4 miles from Richland, MS)
- 4 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative
- Jackson, MS (4 miles from Richland, MS)
- 4 days ago
- Jackson, MS (4 miles from Richland, MS)
- 4 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Jackson, MS (4 miles from Richland, MS)
- 4 days ago
- Jackson, MS (4 miles from Richland, MS)
- 4 days ago
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Customer Service Representative - Remote
- Jackson, MS (4 miles from Richland, MS)
- 4 days ago
- Jackson, MS (4 miles from Richland, MS)
- 4 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative - Remote
- Jackson, MS (4 miles from Richland, MS)
- 4 days ago
- Jackson, MS (4 miles from Richland, MS)
- 4 days ago
**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...
Remote WorkCustomer Service Representative
- Pelahatchie, MS (22 miles from Richland, MS)
- 4 days ago
- Pelahatchie, MS (22 miles from Richland, MS)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Bilingual in Spanish Customer Service Representative I
- Jackson, MS (4 miles from Richland, MS)
- 4 days ago
- Jackson, MS (4 miles from Richland, MS)
- 4 days ago
**Qualifications for Best in Class Customer Service:** **Empathy** : The ability to understand and share the feelings of customers is crucial....
Remote WorkCustomer Service Representative (Loan Consultant II)
- Ridgeland, MS (13 miles from Richland, MS)
- 4 days ago
- Ridgeland, MS (13 miles from Richland, MS)
- 4 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Associate - Temporary
- Pearl, MS (3 miles from Richland, MS)
- 5 days ago
- Pearl, MS (3 miles from Richland, MS)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Richland, MS
Moving to Richland, MS? Find some basic demographic data about Richland, MS below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Richland, MS
Highest Education Level
Customer Services in Richland, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »