Customer Service Jobs in Petal, MS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Customer Accounts Advisor

  • Hattiesburg, MS (7 miles from Petal, MS)
  • 9 hours ago
  • Hattiesburg, MS (7 miles from Petal, MS)
  • 9 hours ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Remote Customer Service Representative

  • Hattiesburg, MS (7 miles from Petal, MS)
  • 1 day ago
  • Hattiesburg, MS (7 miles from Petal, MS)
  • 1 day ago

Customer Service Representative REMOTE - Equipment Provided Pay Rate: $15/hr (additional pay differential for English/Spanish) Anticipated Start Date: July 7th 2025 Schedule : Monday - Friday, shifts...

Remote Work

Customer Service Representative

  • Hattiesburg, MS (7 miles from Petal, MS)
  • 1 day ago
  • Hattiesburg, MS (7 miles from Petal, MS)
  • 1 day ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative

  • Hattiesburg, MS (7 miles from Petal, MS)
  • 4 days ago
  • Hattiesburg, MS (7 miles from Petal, MS)
  • 4 days ago

Store 2723399: 4904 Hardy St, Hattiesburg, Mississippi 39402 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Hattiesburg, MS (7 miles from Petal, MS)
  • 8 days ago
  • Hattiesburg, MS (7 miles from Petal, MS)
  • 8 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Loan Servicing Customer Service Representative

  • Hattiesburg, MS (7 miles from Petal, MS)
  • 9 days ago
  • Hattiesburg, MS (7 miles from Petal, MS)
  • 9 days ago

Job Description: At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services....

Customer Service Representative

  • Hattiesburg, MS (7 miles from Petal, MS)
  • 9 days ago
  • Hattiesburg, MS (7 miles from Petal, MS)
  • 9 days ago

service and active listening skills Strong problem-solving, critical thinking and analytical skills while remaining flexible when adapting to change Strong computer skills to retrieve, query, update...

Retail Customer Service Associate

  • Hattiesburg, MS (7 miles from Petal, MS)
  • 21 days ago
  • Hattiesburg, MS (7 miles from Petal, MS)
  • 21 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6080 U S Highway 98, Hattiesburg...

Customer Service Representative - Account Services

  • Hattiesburg, MS (7 miles from Petal, MS)
  • 27 days ago
  • Hattiesburg, MS (7 miles from Petal, MS)
  • 27 days ago

Customer Service Representative - Account Services 2902 W Arlington Loop, Hattiesburg, MS 39401, USA Req #4438 Wednesday, April 9, 2025 POSITION SUMMARY: The Customer Service Representative verifies...

Customer Service Agent 1 ($17.75/hr+$4.57/hr HWB)

  • Hattiesburg, MS (7 miles from Petal, MS)
  • 30+ days ago
  • Hattiesburg, MS (7 miles from Petal, MS)
  • 30+ days ago

College degree preferred. 1-3 years of customer service experience required. Must be 18 years of age or older....

Customer Service Representative - Ellisville

  • Ellisville, MS (16 miles from Petal, MS)
  • 30+ days ago
  • Ellisville, MS (16 miles from Petal, MS)
  • 30+ days ago

Overview: This position combines commitment to our customers satisfaction with consistent quality service in order to promote professional customer service....

Sales & Customer Service Associate Full-Time

  • Hattiesburg, MS (7 miles from Petal, MS)
  • 60+ days ago
  • Hattiesburg, MS (7 miles from Petal, MS)
  • 60+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Sales & Customer Service Associate Part-Time

  • Hattiesburg, MS (7 miles from Petal, MS)
  • 60+ days ago
  • Hattiesburg, MS (7 miles from Petal, MS)
  • 60+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Retail Customer Service Cashier

  • Hattiesburg, MS (7 miles from Petal, MS)
  • 60+ days ago
  • Hattiesburg, MS (7 miles from Petal, MS)
  • 60+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Hattiesburg, MS (7 miles from Petal, MS)
  • 90+ days ago
  • Hattiesburg, MS (7 miles from Petal, MS)
  • 90+ days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Demographic Data for Petal, MS

Moving to Petal, MS? Find some basic demographic data about Petal, MS below.


Local
National
23,002
341
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Petal, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Petal, MS offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Petal, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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