Customer Service Jobs in Mississippi State, MS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-11 of 11 Jobs

Pharmacy Customer Service Associate

  • Starkville, MS (3 miles from Mississippi State, MS)
  • 4 days ago
  • Starkville, MS (3 miles from Mississippi State, MS)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sr Customer Service Representative

  • Columbus, MS (17 miles from Mississippi State, MS)
  • 5 days ago
  • Columbus, MS (17 miles from Mississippi State, MS)
  • 5 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Membership Office Customer Service Representative (Campus Recreation)

  • Columbus, MS (17 miles from Mississippi State, MS)
  • 9 days ago
  • Columbus, MS (17 miles from Mississippi State, MS)
  • 9 days ago

Students will be responsible for daily cash flow and are expected to present friendly customer service....

Customer Service Representative (Campus Recreation)

  • Columbus, MS (17 miles from Mississippi State, MS)
  • 9 days ago
  • Columbus, MS (17 miles from Mississippi State, MS)
  • 9 days ago

Students will be responsible for daily cash flow and are expected to present friendly customer service....

Customer Service Representative

  • Columbus, MS (17 miles from Mississippi State, MS)
  • 15 days ago
  • Columbus, MS (17 miles from Mississippi State, MS)
  • 15 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative R25_0000017363

  • Columbus, MS (17 miles from Mississippi State, MS)
  • 16 days ago
  • Columbus, MS (17 miles from Mississippi State, MS)
  • 16 days ago

Columbus, MS, USAFull timeR2...SUMMARY:Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.JOB...

Remote Customer Service Representative

  • Columbus AFB, MS (17 miles from Mississippi State, MS)
  • 23 days ago
  • Columbus AFB, MS (17 miles from Mississippi State, MS)
  • 23 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Customer Service Representative

  • Columbus, MS (17 miles from Mississippi State, MS)
  • 28 days ago
  • Columbus, MS (17 miles from Mississippi State, MS)
  • 28 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Retail Customer Service Cashier

  • Columbus, MS (17 miles from Mississippi State, MS)
  • 29 days ago
  • Columbus, MS (17 miles from Mississippi State, MS)
  • 29 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Retail Customer Service Cashier

  • West Point, MS (14 miles from Mississippi State, MS)
  • 60+ days ago
  • West Point, MS (14 miles from Mississippi State, MS)
  • 60+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Columbus, MS (17 miles from Mississippi State, MS)
  • 90+ days ago
  • Columbus, MS (17 miles from Mississippi State, MS)
  • 90+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Mississippi State, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mississippi State, MS offer the following education background
High School or GED
34.8%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mississippi State, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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