Customer Service Jobs in Jackson, MS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pearl, MS (5 miles from Jackson, MS)
- 12 days ago
- Pearl, MS (5 miles from Jackson, MS)
- 12 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Jackson, MS
- 1 hour ago
- Jackson, MS
- 1 hour ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative/Bid Coordinator (US)
- Richland, MS (4 miles from Jackson, MS)
- 5 hours ago
- Richland, MS (4 miles from Jackson, MS)
- 5 hours ago
What You Bring Associate's degree or 6+ years of experience in Customer Service. SAP and Salesforce experience required. Proficient in Microsoft Office (Power Point, Word, Excel, Outlook)....
Customer Service Associate - Dinner/Close Shift
- Madison, MS (15 miles from Jackson, MS)
- 17 hours ago
- Madison, MS (15 miles from Jackson, MS)
- 17 hours ago
As the name suggests, your main priority is to provide great customer service....
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Senior Customer Service Representative - Corporate Filings
- Jackson, MS
- 1 day ago
- Jackson, MS
- 1 day ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS (9 miles from Jackson, MS)
- 3 days ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 3 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Associate - Temporary
- Pearl, MS (5 miles from Jackson, MS)
- 3 days ago
- Pearl, MS (5 miles from Jackson, MS)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Rehab
- Flowood, MS (5 miles from Jackson, MS)
- 3 days ago
- Flowood, MS (5 miles from Jackson, MS)
- 3 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Ridgeland, MS (9 miles from Jackson, MS)
- 3 days ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 3 days ago
Store 2723432: 725 Rice Rd, Ridgeland, Mississippi 39157 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Clinton, MS (11 miles from Jackson, MS)
- 3 days ago
- Clinton, MS (11 miles from Jackson, MS)
- 3 days ago
Store 2723751: 550 Springridge Rd, Clinton, Mississippi 39056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
U-Box Customer Care Representative (CDL)
- Pearl, MS (5 miles from Jackson, MS)
- 4 days ago
- Pearl, MS (5 miles from Jackson, MS)
- 4 days ago
Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only....
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS (9 miles from Jackson, MS)
- 5 days ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 5 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Retail Customer Service Associate P25-224572-1
- Madison, MS (15 miles from Jackson, MS)
- 7 days ago
- Madison, MS (15 miles from Jackson, MS)
- 7 days ago
This is a Retail Customer Service Associate position located in Madison, MS....
Demographic Data for Jackson, MS
Moving to Jackson, MS? Find some basic demographic data about Jackson, MS below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Jackson, MS
Highest Education Level
Customer Services in Jackson, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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