Customer Service Jobs in Jackson, MS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Loan Consultant I)
- Ridgeland, MS (9 miles from Jackson, MS)
- 1 day ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 1 day ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Other qualifications for our Customer Service Representative (Remote) role include: + Passion for helping others and strong customer service orientation + Minimum 6 months customer service experience...
Remote WorkPharmacy Customer Service Associate
- Pearl, MS (5 miles from Jackson, MS)
- 2 days ago
- Pearl, MS (5 miles from Jackson, MS)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Our customer service team members are critical to the success of the organization. They provide a personable, knowledgeable, and caring experience when customers contact us....
Customer Service Representative (Loan Consultant I)
- Ridgeland, MS (9 miles from Jackson, MS)
- 4 days ago
- Ridgeland, MS (9 miles from Jackson, MS)
- 4 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Sales & Customer Service Associate Full-Time
- Madison, MS (15 miles from Jackson, MS)
- 5 days ago
- Madison, MS (15 miles from Jackson, MS)
- 5 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
service and active listening skills Strong problem-solving, critical thinking and analytical skills while remaining flexible when adapting to change Strong computer skills to retrieve, query, update...
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Characteristics of Work See MSPB Careers for information regarding this classifications Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health...
Customer Service Associate - Temporary
- Clinton, MS (11 miles from Jackson, MS)
- 10 days ago
- Clinton, MS (11 miles from Jackson, MS)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Banking Customer Service Representative II - 2395
- Madison, MS (15 miles from Jackson, MS)
- 10 days ago
- Madison, MS (15 miles from Jackson, MS)
- 10 days ago
least two years of experience in banking, cash handling, retail, or customer service preferred (or an equivalent combination of secondary education and experience)....
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Customer Service Representative
- Clinton, MS (11 miles from Jackson, MS)
- 10 days ago
- Clinton, MS (11 miles from Jackson, MS)
- 10 days ago
OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: $15-$18 per hour!...
Demographic Data for Jackson, MS
Moving to Jackson, MS? Find some basic demographic data about Jackson, MS below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Jackson, MS
Highest Education Level
Customer Services in Jackson, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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