Customer Service Jobs in Shakopee, MN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 102 Jobs

Retail Customer Service Specialist (Bilingual Spanish & English Preferred)

  • Lakeville, MN (13 miles from Shakopee, MN)
  • 25 days ago
  • Lakeville, MN (13 miles from Shakopee, MN)
  • 25 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Retail Customer Service Associate

  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 3 hours ago
  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 3 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate - Temporary

  • Saint Anthony, MN (23 miles from Shakopee, MN)
  • 15 hours ago
  • Saint Anthony, MN (23 miles from Shakopee, MN)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Lakeville, MN (13 miles from Shakopee, MN)
  • 15 hours ago
  • Lakeville, MN (13 miles from Shakopee, MN)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Ridgedale - Full Time

  • Minnetonka, MN (14 miles from Shakopee, MN)
  • 15 hours ago
  • Minnetonka, MN (14 miles from Shakopee, MN)
  • 15 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative-K&G Fashion Superstore

  • Brooklyn Center, MN (22 miles from Shakopee, MN)
  • 1 day ago
  • Brooklyn Center, MN (22 miles from Shakopee, MN)
  • 1 day ago

Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....

Customer Service Associate - West St. Paul, MN - (Full-Time)

  • West St Paul, MN (21 miles from Shakopee, MN)
  • 2 days ago
  • West St Paul, MN (21 miles from Shakopee, MN)
  • 2 days ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Representative

  • Eden Prairie, MN (12 miles from Shakopee, MN)
  • 2 days ago
  • Eden Prairie, MN (12 miles from Shakopee, MN)
  • 2 days ago

Minimum 1-year Experience working in a customer service environment required. 2-year experience working in a hearing aid manufacturing environment preferred....

Call Center Customer Service Representative

  • Lakeville, MN (13 miles from Shakopee, MN)
  • 2 days ago
  • Lakeville, MN (13 miles from Shakopee, MN)
  • 2 days ago

Call Center Customer Service Representative Location : Lakeville, MN (Fully remote) Minimum Requirements: Proven experience as call center representative or similar position Experience in customer service...

Remote Work

Customer Service Representative

  • Burnsville, MN (11 miles from Shakopee, MN)
  • 3 days ago
  • Burnsville, MN (11 miles from Shakopee, MN)
  • 3 days ago

Qualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the Twin Cities metro area We Offer: Paid Training!...

Customer Service Representative Upto $25/hr

  • Burnsville, MN (11 miles from Shakopee, MN)
  • 3 days ago
  • Burnsville, MN (11 miles from Shakopee, MN)
  • 3 days ago

Ideal Candidate: Strong communication and customer service skills Professional appearance and demeanor Ability to multi-task in a fast-paced environment Reliable transportation and a clean driving record...

Senior Customer Service Representative - Remote in CST

  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 4 days ago
  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 4 days ago

service, etc.) using phones and computers as the primary job tools + Health care experience **Telecommuting Requirements:** + Reside within Central Time Zone + Ability to keep all company sensitive...

Remote Work

Customer Service Agent-Minneapolis-Saint Paul International Airport (MSP)

  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 4 days ago
  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 4 days ago

BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....

Customer Service Representative

  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 4 days ago
  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 4 days ago

Staffmark is hiring a Customer Service Representative in Minneapolis, MN. Keep reading to learn more!...

Remote Senior Customer Service Representative

  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 4 days ago
  • Minneapolis, MN (20 miles from Shakopee, MN)
  • 4 days ago

The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...

Remote Work

Demographic Data for Shakopee, MN

Moving to Shakopee, MN? Find some basic demographic data about Shakopee, MN below.

Local
National
48,254
1,069
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Shakopee, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Shakopee, MN offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Shakopee, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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