Customer Service Jobs in Shakopee, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Burnsville, MN (11 miles from Shakopee, MN)
- 19 days ago
- Burnsville, MN (11 miles from Shakopee, MN)
- 19 days ago
Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels....
Loss Prevention Customer Service associate II
- Minneapolis, MN (20 miles from Shakopee, MN)
- 5 hours ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 5 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Bloomington, MN (13 miles from Shakopee, MN)
- 9 hours ago
- Bloomington, MN (13 miles from Shakopee, MN)
- 9 hours ago
1st Shift 8am-4pm Hybrid and/or Onsite Position Overview: We are seeking a Customer Service Representative to join our team....
Pharmacy Customer Service Associate
- Savage, MN (7 miles from Shakopee, MN)
- 1 day ago
- Savage, MN (7 miles from Shakopee, MN)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Mound, MN (15 miles from Shakopee, MN)
- 1 day ago
- Mound, MN (15 miles from Shakopee, MN)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Associate - Savage, MN - (Part-Time)
- Savage, MN (7 miles from Shakopee, MN)
- 1 day ago
- Savage, MN (7 miles from Shakopee, MN)
- 1 day ago
Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Retail Customer Service Associate
- Minnetonka, MN (14 miles from Shakopee, MN)
- 1 day ago
- Minnetonka, MN (14 miles from Shakopee, MN)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Plymouth, MN - (Full-Time)
- Plymouth, MN (18 miles from Shakopee, MN)
- 1 day ago
- Plymouth, MN (18 miles from Shakopee, MN)
- 1 day ago
Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
- Brooklyn Park, MN (22 miles from Shakopee, MN)
- 1 day ago
- Brooklyn Park, MN (22 miles from Shakopee, MN)
- 1 day ago
service or manufacturing environment KNOWLEDGE & PERSONAL ATTRIBUTES: High level of attention to detail Ability to plan, organize, and manage set-backs Ability to analyze problems and solve work related...
Customer Service Representative
- Minneapolis, MN (20 miles from Shakopee, MN)
- 1 day ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 1 day ago
Job Description Are you a Customer Service Professional who enjoys helping others?...
Retail Customer Service Specialist
- Columbia Heights, MN (24 miles from Shakopee, MN)
- 1 day ago
- Columbia Heights, MN (24 miles from Shakopee, MN)
- 1 day ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals....
Customer Service Associate - Temporary
- Minneapolis, MN (20 miles from Shakopee, MN)
- 1 day ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Golden Valley, MN (16 miles from Shakopee, MN)
- 1 day ago
- Golden Valley, MN (16 miles from Shakopee, MN)
- 1 day ago
Customer Service Agent Do you have customer service experience? If so, we are currently looking for motivated professionals like you to join our Luther Customer Service Team....
Loss Prevention Customer Service associate II
- Saint Louis Park, MN (16 miles from Shakopee, MN)
- 1 day ago
- Saint Louis Park, MN (16 miles from Shakopee, MN)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LCL12 Customer Service Representative
- Minneapolis, MN (19 miles from Shakopee, MN)
- 1 day ago
- Minneapolis, MN (19 miles from Shakopee, MN)
- 1 day ago
service....
Demographic Data for Shakopee, MN
Moving to Shakopee, MN? Find some basic demographic data about Shakopee, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Shakopee, MN
Highest Education Level
Customer Services in Shakopee, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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