Customer Service Jobs in Shakopee, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Walgreens
- Robbinsdale, MN (20 miles from Shakopee, MN)
- 10 hours ago
- Robbinsdale, MN (20 miles from Shakopee, MN)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonSenior Customer Service Representative
- Tailored Brands
- Minneapolis, MN (20 miles from Shakopee, MN)
- 21 hours ago
- Minneapolis, MN (20 miles from Shakopee, MN)
- 21 hours ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
In PersonRetail Customer Service Specialist
- Sherwin Williams
- Plymouth, MN (18 miles from Shakopee, MN)
- 2 days ago
- Plymouth, MN (18 miles from Shakopee, MN)
- 2 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
In PersonCustomer Service Associate - OUTLET - Brooklyn Park, MN - (Part-Time)
- Goodwill Easter Seals
- Brooklyn Park, MN (22 miles from Shakopee, MN)
- 2 days ago
- Brooklyn Park, MN (22 miles from Shakopee, MN)
- 2 days ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
In Person Part TimeCustomer Service Associate - Temporary
- Walgreens
- Minnetonka, MN (14 miles from Shakopee, MN)
- 2 days ago
- Minnetonka, MN (14 miles from Shakopee, MN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryPharmacy Customer Service Associate
- Walgreens
- Fridley, MN (24 miles from Shakopee, MN)
- 3 days ago
- Fridley, MN (24 miles from Shakopee, MN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Service Associate - Bloomington, MN - (Part-Time)
- Goodwill Easter Seals
- Bloomington, MN (13 miles from Shakopee, MN)
- 5 days ago
- Bloomington, MN (13 miles from Shakopee, MN)
- 5 days ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
In Person Part TimePackaged Gases Customer Service Representative - Eagan, MN
- Matheson
- Eagan, MN (19 miles from Shakopee, MN)
- 12 days ago
- Eagan, MN (19 miles from Shakopee, MN)
- 12 days ago
-Excellent customer service skills. Ability to establish and manage customerrelationships - Ability to work independently....
In PersonRetail Customer Service Specialist (Bilingual Preferred)
- Sherwin Williams
- Shakopee, MN
- 13 days ago
- Shakopee, MN
- 13 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
In PersonRetail Customer Experience Associate, Southdale Center - Full Time
- Macy's
- Edina, MN (15 miles from Shakopee, MN)
- 13 days ago
- Edina, MN (15 miles from Shakopee, MN)
- 13 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
In Person Full TimeRetail Customer Service Representative/Cashier
- Micro Center
- St Louis Park, MN (16 miles from Shakopee, MN)
- 15 days ago
- St Louis Park, MN (16 miles from Shakopee, MN)
- 15 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
In PersonPT Retail Customer Service & Sales Team Member
- Michaels Stores
- Richfield, MN (14 miles from Shakopee, MN)
- 17 days ago
- Richfield, MN (14 miles from Shakopee, MN)
- 17 days ago
Store - MSP-RICHFIELD/WEST 66th, MN Deliver friendly customer service, help customers shop our store, and find what they're looking for....
In Person Part TimeRetail Customer Service Associate
- FedEx
- Lakeville, MN (13 miles from Shakopee, MN)
- 19 days ago
- Lakeville, MN (13 miles from Shakopee, MN)
- 19 days ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In Person- Southeastern Grocers
- Norwood, MN (19 miles from Shakopee, MN)
- 21 days ago
- Norwood, MN (19 miles from Shakopee, MN)
- 21 days ago
Job Description Customer Service Associate Job Summary Increases customer confidence and loyalty by providing accurate, fast and courteous customer checkout....
In PersonBusiness Insurance Senior Client Service Representative
- Marsh & McLennan Companies, Inc.
- Edina, MN (15 miles from Shakopee, MN)
- 22 days ago
- Edina, MN (15 miles from Shakopee, MN)
- 22 days ago
Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More...
HybridDemographic Data for Shakopee, MN
Moving to Shakopee, MN? Find some basic demographic data about Shakopee, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shakopee, MN
Highest Education Level
Customer Services in Shakopee, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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