Customer Service Jobs in Minnesota

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 160 Jobs

Retail Customer Service Specialist

  • Rochester, MN
  • 30+ days ago
  • Rochester, MN
  • 30+ days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Customer Service Associate - Arden Hills, MN - (Part-Time)

  • Arden Hills, MN
  • 7 hours ago
  • Arden Hills, MN
  • 7 hours ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Retail Customer Service Cashier

  • Albert Lea, MN
  • 7 hours ago
  • Albert Lea, MN
  • 7 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative (Hopkins, MN - Hybrid)

  • Hopkins, MN
  • 19 hours ago
  • Hopkins, MN
  • 19 hours ago

The Customer Care Coordinator handles all customer service, sales order entry and backlog management functions for domestic customers....

Client Service Representative - Personal Lines

  • Wayzata, MN
  • 1 day ago
  • Wayzata, MN
  • 1 day ago

Client Service Representative - Personal Lines Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary...

Customer Service Representative

  • Lakefield, MN
  • 1 day ago
  • Lakefield, MN
  • 1 day ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Rochester, MN
  • 1 day ago
  • Rochester, MN
  • 1 day ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Representative

  • Oakdale, MN
  • 1 day ago
  • Oakdale, MN
  • 1 day ago

Customer Service Representatives at Rove Pest Control are the first point of contact for our customers....

Retail Customer Service Associate

  • Blaine, MN
  • 1 day ago
  • Blaine, MN
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Fridley, MN
  • 1 day ago
  • Fridley, MN
  • 1 day ago

Your Opportunity: Taylor is seeking a Customer Service Representative II who serves as a key resource for customers, providing high-quality support and assistance with inquiries, orders, and issues....

Customer Service Associate

  • Buffalo, MN
  • 1 day ago
  • Buffalo, MN
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Retail Customer Service Associate

  • Saint Cloud, MN
  • 1 day ago
  • Saint Cloud, MN
  • 1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 207 County Road 120, Saint Cloud...

Technical Customer Service Agent - Command Center (16850)

  • Cottage Grove, MN
  • 1 day ago
  • Cottage Grove, MN
  • 1 day ago

Baer is looking for Technical Customer Service Agent - Command Center for a 6+ month remote project....

Customer Service Representative

  • Plymouth, MN
  • 1 day ago
  • Plymouth, MN
  • 1 day ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Demographic Data for Minnesota

Moving to Minnesota? Find some basic demographic data about Minnesota below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Minnesota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Minnesota offer the following education background
High School or GED
35.8%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Minnesota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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