Customer Service Jobs in Minnesota

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 162 Jobs

Customer Service Representative

  • Burnsville, MN
  • 24 days ago
  • Burnsville, MN
  • 24 days ago

Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels....

Customer Service Representative

  • Mendota, MN
  • 6 hours ago
  • Mendota, MN
  • 6 hours ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

ULINE- Customer Service Representative

  • Stillwater, MN
  • 8 days ago
  • Stillwater, MN
  • 8 days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

ULINE- Call Center Representative

  • Bayport, MN
  • 30+ days ago
  • Bayport, MN
  • 30+ days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Associate - Morning Shift

  • Maple Grove, MN
  • 1 hour ago
  • Maple Grove, MN
  • 1 hour ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Saint Paul, MN
  • 5 hours ago
  • Saint Paul, MN
  • 5 hours ago

Customer Service Representative **Sr....

Remote Work

Retail Customer Service Specialist

  • Baxter, MN
  • 7 hours ago
  • Baxter, MN
  • 7 hours ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals....

Customer Service Representative

  • Eden Prairie, MN
  • 8 hours ago
  • Eden Prairie, MN
  • 8 hours ago

Customer Service Representative We are looking for a Customer Service Representative to join our Exlar team!...

Retail Customer Service Team Member

  • Eden Prairie, MN
  • 10 hours ago
  • Eden Prairie, MN
  • 10 hours ago

Store - MSP-EDEN PRAIRIE, MNDeliver friendly customer service, help customers shop our store, and find what theyre looking for....

Retail Customer Service Associate

  • Burnsville, MN
  • 12 hours ago
  • Burnsville, MN
  • 12 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Savers / Value Village Careers - Customer Service Associate

  • Coon Rapids, MN
  • 12 hours ago
  • Coon Rapids, MN
  • 12 hours ago

Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $14.00 to $14.76 depending on job duty/position. $14.00 = Sales Clerk, Designated...

Customer Service Associate - Monticello, MN - (Part-Time)

  • Monticello, MN
  • 13 hours ago
  • Monticello, MN
  • 13 hours ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Representative

  • Albert Lea, MN
  • 16 hours ago
  • Albert Lea, MN
  • 16 hours ago

As a Customer Service Representative, you will be part of the customer service department supporting various teams....

LP Customer Service Associate ll

  • Richfield, MN
  • 21 hours ago
  • Richfield, MN
  • 21 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Bloomington, MN
  • 21 hours ago
  • Bloomington, MN
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Minnesota

Moving to Minnesota? Find some basic demographic data about Minnesota below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Minnesota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Minnesota offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Minnesota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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