Customer Service Jobs in Minnesota

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 177 Jobs

Retail Customer Service Specialist (Bilingual Spanish & English Preferred)

  • Lakeville, MN
  • 25 days ago
  • Lakeville, MN
  • 25 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Patient Financial Services/Customer Service Representative

  • Saint Paul, MN
  • 1 hour ago
  • Saint Paul, MN
  • 1 hour ago

Required 2 years customer service experience Individual has a strong interest in learning new IS systems (PASS, Deloitte overlay system, Healthworks, etc) as well as the ability to work independently...

Customer Service Associate

  • Park Rapids, MN
  • 2 hours ago
  • Park Rapids, MN
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Saint Anthony, MN
  • 2 hours ago
  • Saint Anthony, MN
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Ridgedale - Full Time

  • Minnetonka, MN
  • 2 hours ago
  • Minnetonka, MN
  • 2 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)

  • Moorhead, MN
  • 10 hours ago
  • Moorhead, MN
  • 10 hours ago

Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction....

Retail Customer Service Team Member

  • Roseville, MN
  • 10 hours ago
  • Roseville, MN
  • 10 hours ago

['Michaels Stores', '3.2', 'Retail Customer Service Team Member', 'Apply on employer site', '', 'Roseville, MN'][]...

Customer Service Associate

  • Sartell, MN
  • 11 hours ago
  • Sartell, MN
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Lancaster, MN
  • 14 hours ago
  • Lancaster, MN
  • 14 hours ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Representative

  • Avon, MN
  • 1 day ago
  • Avon, MN
  • 1 day ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative-K&G Fashion Superstore

  • Brooklyn Center, MN
  • 1 day ago
  • Brooklyn Center, MN
  • 1 day ago

Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....

Customer Service Associate - Hutchinson, MN - (Part-Time)

  • Hutchinson, MN
  • 2 days ago
  • Hutchinson, MN
  • 2 days ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Associate - West St. Paul, MN - (Full-Time)

  • West St Paul, MN
  • 2 days ago
  • West St Paul, MN
  • 2 days ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Representative

  • Eden Prairie, MN
  • 2 days ago
  • Eden Prairie, MN
  • 2 days ago

Minimum 1-year Experience working in a customer service environment required. 2-year experience working in a hearing aid manufacturing environment preferred....

Call Center Customer Service Representative

  • Lakeville, MN
  • 2 days ago
  • Lakeville, MN
  • 2 days ago

Call Center Customer Service Representative Location : Lakeville, MN (Fully remote) Minimum Requirements: Proven experience as call center representative or similar position Experience in customer service...

Remote Work

Demographic Data for Minnesota

Moving to Minnesota? Find some basic demographic data about Minnesota below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Minnesota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Minnesota offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Minnesota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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