Customer Service Jobs in Rockville, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Sartell, MN (13 miles from Rockville, MN)
- 18 hours ago
- Sartell, MN (13 miles from Rockville, MN)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Avon, MN (11 miles from Rockville, MN)
- 1 day ago
- Avon, MN (11 miles from Rockville, MN)
- 1 day ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Remote Senior Customer Service Representative
- Saint Cloud, MN (4 miles from Rockville, MN)
- 3 days ago
- Saint Cloud, MN (4 miles from Rockville, MN)
- 3 days ago
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote Work- Waite Park, MN (6 miles from Rockville, MN)
- 7 days ago
- Waite Park, MN (6 miles from Rockville, MN)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Sauk Rapids, MN (17 miles from Rockville, MN)
- 9 days ago
- Sauk Rapids, MN (17 miles from Rockville, MN)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Rockville, MN (4 miles from Rockville, MN)
- 9 days ago
- Rockville, MN (4 miles from Rockville, MN)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Lead Customer Service Representative
- Saint Cloud, MN (4 miles from Rockville, MN)
- 14 days ago
- Saint Cloud, MN (4 miles from Rockville, MN)
- 14 days ago
service and team collaboration Strong communication skills and leadership potential Familiarity with multi-line phone systems, scheduling and veterinary software Position Details: What's in it for...
Customer Service Representative
- Saint Cloud, MN (4 miles from Rockville, MN)
- 14 days ago
- Saint Cloud, MN (4 miles from Rockville, MN)
- 14 days ago
Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Saint Cloud, MN (4 miles from Rockville, MN)
- 15 days ago
- Saint Cloud, MN (4 miles from Rockville, MN)
- 15 days ago
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative
- Saint Cloud, MN (4 miles from Rockville, MN)
- 19 days ago
- Saint Cloud, MN (4 miles from Rockville, MN)
- 19 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Savers / Value Village Careers - Customer Service Associate
- Saint Cloud, MN (4 miles from Rockville, MN)
- 20 days ago
- Saint Cloud, MN (4 miles from Rockville, MN)
- 20 days ago
Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $13.00 to $13.71 depending on job duty/position. $13.00 = Sales Clerk, Designated...
Relief Customer Service Representative Driver
- Saint Cloud, MN (4 miles from Rockville, MN)
- 23 days ago
- Saint Cloud, MN (4 miles from Rockville, MN)
- 23 days ago
Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual...
Retail - Customer Service/Balloons
- Saint Cloud, MN (4 miles from Rockville, MN)
- 30+ days ago
- Saint Cloud, MN (4 miles from Rockville, MN)
- 30+ days ago
CLOUD, MN Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative - St. Cloud, MN
- Saint Cloud, MN (4 miles from Rockville, MN)
- 60+ days ago
- Saint Cloud, MN (4 miles from Rockville, MN)
- 60+ days ago
Job Summary The Customer Service Representative will receive, investigate, and respond to all customer inquiries regarding shipments, service, and concerns....
Demographic Data for Rockville, MN
Moving to Rockville, MN? Find some basic demographic data about Rockville, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rockville, MN
Highest Education Level
Customer Services in Rockville, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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