Customer Service Jobs in Rockford, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Wayzata, MN (12 miles from Rockford, MN)
- 3 hours ago
- Wayzata, MN (12 miles from Rockford, MN)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Team Member
- Minneapolis, MN (23 miles from Rockford, MN)
- 11 hours ago
- Minneapolis, MN (23 miles from Rockford, MN)
- 11 hours ago
Store - MSP-MINNEAPOLIS/THE QUARRY, MNDeliver friendly customer service, help customers shop our store, and find what theyre looking for....
Senior Customer Service Representative
- Minneapolis, MN (23 miles from Rockford, MN)
- 1 day ago
- Minneapolis, MN (23 miles from Rockford, MN)
- 1 day ago
.** A **Senior Customer Service Representative**, you'll compassionately deliver an exceptional experience to between 30 to 50 callers per day....
Remote WorkBilingual Customer Relations Specialist- Mandarin
- Minneapolis, MN (23 miles from Rockford, MN)
- 1 day ago
- Minneapolis, MN (23 miles from Rockford, MN)
- 1 day ago
Preferred Qualifications Bachelor's degree or equivalent with focus in Marketing or Customer Service....
Savers / Value Village Careers - Customer Service Associate
- Columbia Heights, MN (23 miles from Rockford, MN)
- 1 day ago
- Columbia Heights, MN (23 miles from Rockford, MN)
- 1 day ago
Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $14.00 to $14.76 depending on job duty/position. $14.00 = Sales Clerk, Designated...
- Minneapolis, MN (23 miles from Rockford, MN)
- 2 days ago
- Minneapolis, MN (23 miles from Rockford, MN)
- 2 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Associate - Maple Grove, MN - 80th Circle N. - (Part-Time)
- Maple Grove, MN (10 miles from Rockford, MN)
- 2 days ago
- Maple Grove, MN (10 miles from Rockford, MN)
- 2 days ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
- Minneapolis, MN (23 miles from Rockford, MN)
- 2 days ago
- Minneapolis, MN (23 miles from Rockford, MN)
- 2 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative(07376)- 8060 Highway 55, Suite 55
- Rockford, MN
- 2 days ago
- Rockford, MN
- 2 days ago
*Provide quality customer service to internal and external customers both over the phone and in person.*Speak and write clearly and accurately....
Airport Customer Service Agent PT (Spirit) MSP
- Minneapolis, MN (23 miles from Rockford, MN)
- 2 days ago
- Minneapolis, MN (23 miles from Rockford, MN)
- 2 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Retail Customer Service Associate
- Edina, MN (23 miles from Rockford, MN)
- 2 days ago
- Edina, MN (23 miles from Rockford, MN)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Success Representative
- Minneapolis, MN (23 miles from Rockford, MN)
- 6 days ago
- Minneapolis, MN (23 miles from Rockford, MN)
- 6 days ago
About the Company: At Japs-Olson (JO), we believe a career should be more than a job-it should be an opportunity to create a lasting impression. As a trusted leader in direct mail and commercial...
Customer Service Associate - Coon Rapids, MN - (Full-Time)
- Coon Rapids, MN (19 miles from Rockford, MN)
- 6 days ago
- Coon Rapids, MN (19 miles from Rockford, MN)
- 6 days ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Customer Service Associate - Temporary
- Brooklyn Center, MN (16 miles from Rockford, MN)
- 7 days ago
- Brooklyn Center, MN (16 miles from Rockford, MN)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Minneapolis, MN (23 miles from Rockford, MN)
- 8 days ago
- Minneapolis, MN (23 miles from Rockford, MN)
- 8 days ago
Professional verbal and written communication Strong customer service advocacy and problem-solving skills...
Demographic Data for Rockford, MN
Moving to Rockford, MN? Find some basic demographic data about Rockford, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rockford, MN
Highest Education Level
Customer Services in Rockford, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Retail
- Reception
- Energetic
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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