Customer Service Jobs in Northfield, MN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 28 Jobs

Customer Service Representative

  • Burnsville, MN (19 miles from Northfield, MN)
  • 45+ days ago
  • Burnsville, MN (19 miles from Northfield, MN)
  • 45+ days ago

Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels....

Customer Service Representative

  • Apple Valley, MN (19 miles from Northfield, MN)
  • 20 hours ago
  • Apple Valley, MN (19 miles from Northfield, MN)
  • 20 hours ago

Customer Service Representative Earning Potential of $18 - $23 hourly Classic Collision is now hiring a Customer Service Representative....

Retail Customer Service Specialist

  • Burnsville, MN (19 miles from Northfield, MN)
  • 1 day ago
  • Burnsville, MN (19 miles from Northfield, MN)
  • 1 day ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Associate

  • Apple Valley, MN (19 miles from Northfield, MN)
  • 2 days ago
  • Apple Valley, MN (19 miles from Northfield, MN)
  • 2 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Customer Service Associate

  • New Prague, MN (19 miles from Northfield, MN)
  • 2 days ago
  • New Prague, MN (19 miles from Northfield, MN)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Apple Valley, MN (19 miles from Northfield, MN)
  • 3 days ago
  • Apple Valley, MN (19 miles from Northfield, MN)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Inside Sales / Customer Service Representative - Mobile Hydraulic Solutions

  • Savage, MN (21 miles from Northfield, MN)
  • 6 days ago
  • Savage, MN (21 miles from Northfield, MN)
  • 6 days ago

Based in Savage, MN the primary responsibility of the Customer Service Representatives is to provide support and develop relationships with our customers and sales teams....

Customer Service Representative

  • Burnsville, MN (19 miles from Northfield, MN)
  • 8 days ago
  • Burnsville, MN (19 miles from Northfield, MN)
  • 8 days ago

Customer Service Representative 3.1 3.1 out of 5 stars What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer...

Customer Service Associate - Faribault, MN - (Part-Time)

  • Faribault, MN (11 miles from Northfield, MN)
  • 8 days ago
  • Faribault, MN (11 miles from Northfield, MN)
  • 8 days ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Representative

  • Burnsville, MN (22 miles from Northfield, MN)
  • 8 days ago
  • Burnsville, MN (22 miles from Northfield, MN)
  • 8 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Representative - Lakeville/Rosemount

  • Lakeville, MN (12 miles from Northfield, MN)
  • 11 days ago
  • Lakeville, MN (12 miles from Northfield, MN)
  • 11 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Associate

  • Lakeville, MN (12 miles from Northfield, MN)
  • 14 days ago
  • Lakeville, MN (12 miles from Northfield, MN)
  • 14 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - Hybrid (Faribault, MN)

  • Faribault, MN (11 miles from Northfield, MN)
  • 16 days ago
  • Faribault, MN (11 miles from Northfield, MN)
  • 16 days ago

service or professional experience working with people and/or cash handling experience required Aptitude to work independently as well as part of a team and ability to collaborate with others Strong...

Customer Service Representative - Mornings and Weekends

  • Lakeville, MN (12 miles from Northfield, MN)
  • 22 days ago
  • Lakeville, MN (12 miles from Northfield, MN)
  • 22 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Retail Customer Service Associate

  • Burnsville, MN (19 miles from Northfield, MN)
  • 23 days ago
  • Burnsville, MN (19 miles from Northfield, MN)
  • 23 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Northfield, MN

Moving to Northfield, MN? Find some basic demographic data about Northfield, MN below.


Local
National
25,519
585
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Northfield, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Northfield, MN offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Northfield, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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