Customer Service Jobs in Mounds View, MN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 125 Jobs

Customer Service Representative - UniFirst

  • Eagan, MN (14 miles from Mounds View, MN)
  • 30+ days ago
  • Eagan, MN (14 miles from Mounds View, MN)
  • 30+ days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative - PT

  • Minneapolis, MN (7 miles from Mounds View, MN)
  • 9 days ago
  • Minneapolis, MN (7 miles from Mounds View, MN)
  • 9 days ago

service....

Office Coordinator/Customer Support Associate

  • Minneapolis, MN (7 miles from Mounds View, MN)
  • 7 hours ago
  • Minneapolis, MN (7 miles from Mounds View, MN)
  • 7 hours ago

Qualifications Include: Associates Degree is a must / Bachelor's Degree is a plus 1 year of administrative/data entry/office experience 1 year of customer service experience of some sort Payroll experience...

Customer Service Representative

  • Saint Paul, MN (10 miles from Mounds View, MN)
  • 7 hours ago
  • Saint Paul, MN (10 miles from Mounds View, MN)
  • 7 hours ago

Customer Service Representative Location: On Site in Minneapolis, MN 55108 $19-21 Hourly Based On Experience Looking to HIRE RIGHT AWAY!...

Personal Lines Insurance Customer Service Representative

  • Edina, MN (13 miles from Mounds View, MN)
  • 8 hours ago
  • Edina, MN (13 miles from Mounds View, MN)
  • 8 hours ago

Role Description This is a full-time hybrid role for a Personal Lines Insurance Customer Service Representative....

Customer Service Representative

  • Coon Rapids, MN (8 miles from Mounds View, MN)
  • 11 hours ago
  • Coon Rapids, MN (8 miles from Mounds View, MN)
  • 11 hours ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Associate - Stillwater, MN - (Part-Time)

  • Oak Park Heights, MN (16 miles from Mounds View, MN)
  • 23 hours ago
  • Oak Park Heights, MN (16 miles from Mounds View, MN)
  • 23 hours ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Associate

  • Woodbury, MN (16 miles from Mounds View, MN)
  • 23 hours ago
  • Woodbury, MN (16 miles from Mounds View, MN)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Specialist

  • Long Lake, MN (20 miles from Mounds View, MN)
  • 1 day ago
  • Long Lake, MN (20 miles from Mounds View, MN)
  • 1 day ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Customer Service Representative

  • Apple Valley, MN (22 miles from Mounds View, MN)
  • 2 days ago
  • Apple Valley, MN (22 miles from Mounds View, MN)
  • 2 days ago

Customer Service Representative Lakefield Veterinary Group - 2.9 Apple Valley, MN Job Details Part-time | Full-time $17 - $22 an hour 3 hours ago Benefits Health savings account Paid holidays Health...

Customer Service Representative M-F 10:30-7

  • Eagan, MN (14 miles from Mounds View, MN)
  • 2 days ago
  • Eagan, MN (14 miles from Mounds View, MN)
  • 2 days ago

We have an immediate opening for a Customer Service Representative! We are looking for a professional individual to add to our growing team. Great culture. Full benefits!...

Customer Service Representative

  • Saint Paul, MN (10 miles from Mounds View, MN)
  • 3 days ago
  • Saint Paul, MN (10 miles from Mounds View, MN)
  • 3 days ago

Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....

Lead Customer Service Representative - National Remote

  • Minneapolis, MN (7 miles from Mounds View, MN)
  • 3 days ago
  • Minneapolis, MN (7 miles from Mounds View, MN)
  • 3 days ago

.** As a **Lead Customer Service Representative**, you'll compassionately deliver an exceptional experience....

Remote Work

Customer Service Representative - Remote in Multiple Locations

  • Minneapolis, MN (7 miles from Mounds View, MN)
  • 3 days ago
  • Minneapolis, MN (7 miles from Mounds View, MN)
  • 3 days ago

Optum NV is seeking a Customer Service Representative to join our team in Multiple Locations....

Remote Work

Senior Complex Customer Care Representative - National Remote

  • Minneapolis, MN (7 miles from Mounds View, MN)
  • 3 days ago
  • Minneapolis, MN (7 miles from Mounds View, MN)
  • 3 days ago

Optum Guide is not a standard customer service model....

Remote Work

Demographic Data for Mounds View, MN

Moving to Mounds View, MN? Find some basic demographic data about Mounds View, MN below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Mounds View, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mounds View, MN offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mounds View, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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