Customer Service Jobs in Mounds View, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - UniFirst
- Eagan, MN (14 miles from Mounds View, MN)
- 30+ days ago
- Eagan, MN (14 miles from Mounds View, MN)
- 30+ days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - PT
- Minneapolis, MN (7 miles from Mounds View, MN)
- 9 days ago
- Minneapolis, MN (7 miles from Mounds View, MN)
- 9 days ago
service....
Office Coordinator/Customer Support Associate
- Minneapolis, MN (7 miles from Mounds View, MN)
- 7 hours ago
- Minneapolis, MN (7 miles from Mounds View, MN)
- 7 hours ago
Qualifications Include: Associates Degree is a must / Bachelor's Degree is a plus 1 year of administrative/data entry/office experience 1 year of customer service experience of some sort Payroll experience...
Customer Service Representative
- Saint Paul, MN (10 miles from Mounds View, MN)
- 7 hours ago
- Saint Paul, MN (10 miles from Mounds View, MN)
- 7 hours ago
Customer Service Representative Location: On Site in Minneapolis, MN 55108 $19-21 Hourly Based On Experience Looking to HIRE RIGHT AWAY!...
Personal Lines Insurance Customer Service Representative
- Edina, MN (13 miles from Mounds View, MN)
- 8 hours ago
- Edina, MN (13 miles from Mounds View, MN)
- 8 hours ago
Role Description This is a full-time hybrid role for a Personal Lines Insurance Customer Service Representative....
Customer Service Representative
- Coon Rapids, MN (8 miles from Mounds View, MN)
- 11 hours ago
- Coon Rapids, MN (8 miles from Mounds View, MN)
- 11 hours ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Associate - Stillwater, MN - (Part-Time)
- Oak Park Heights, MN (16 miles from Mounds View, MN)
- 23 hours ago
- Oak Park Heights, MN (16 miles from Mounds View, MN)
- 23 hours ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
- Woodbury, MN (16 miles from Mounds View, MN)
- 23 hours ago
- Woodbury, MN (16 miles from Mounds View, MN)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Specialist
- Long Lake, MN (20 miles from Mounds View, MN)
- 1 day ago
- Long Lake, MN (20 miles from Mounds View, MN)
- 1 day ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Customer Service Representative
- Apple Valley, MN (22 miles from Mounds View, MN)
- 2 days ago
- Apple Valley, MN (22 miles from Mounds View, MN)
- 2 days ago
Customer Service Representative Lakefield Veterinary Group - 2.9 Apple Valley, MN Job Details Part-time | Full-time $17 - $22 an hour 3 hours ago Benefits Health savings account Paid holidays Health...
Customer Service Representative M-F 10:30-7
- Eagan, MN (14 miles from Mounds View, MN)
- 2 days ago
- Eagan, MN (14 miles from Mounds View, MN)
- 2 days ago
We have an immediate opening for a Customer Service Representative! We are looking for a professional individual to add to our growing team. Great culture. Full benefits!...
Customer Service Representative
- Saint Paul, MN (10 miles from Mounds View, MN)
- 3 days ago
- Saint Paul, MN (10 miles from Mounds View, MN)
- 3 days ago
Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
Lead Customer Service Representative - National Remote
- Minneapolis, MN (7 miles from Mounds View, MN)
- 3 days ago
- Minneapolis, MN (7 miles from Mounds View, MN)
- 3 days ago
.** As a **Lead Customer Service Representative**, you'll compassionately deliver an exceptional experience....
Remote WorkCustomer Service Representative - Remote in Multiple Locations
- Minneapolis, MN (7 miles from Mounds View, MN)
- 3 days ago
- Minneapolis, MN (7 miles from Mounds View, MN)
- 3 days ago
Optum NV is seeking a Customer Service Representative to join our team in Multiple Locations....
Remote WorkSenior Complex Customer Care Representative - National Remote
- Minneapolis, MN (7 miles from Mounds View, MN)
- 3 days ago
- Minneapolis, MN (7 miles from Mounds View, MN)
- 3 days ago
Optum Guide is not a standard customer service model....
Remote WorkDemographic Data for Mounds View, MN
Moving to Mounds View, MN? Find some basic demographic data about Mounds View, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mounds View, MN
Highest Education Level
Customer Services in Mounds View, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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