Customer Service Jobs in Monticello, MN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 18 Jobs

Weekend Customer Service Representative

  • Ramsey, MN (18 miles from Monticello, MN)
  • 19 hours ago
  • Ramsey, MN (18 miles from Monticello, MN)
  • 19 hours ago

Requirements 2-3 Years of HVAC/Plumbing Customer Service Experience Desired Several Years of HVAC Customer Service Helpful, but not necessary A strong understanding of the Twin Cities Marketplace Helpful...

Remote Work

Customer Service Representative/ Dispatcher

  • Ramsey, MN (18 miles from Monticello, MN)
  • 6 days ago
  • Ramsey, MN (18 miles from Monticello, MN)
  • 6 days ago

If you like helping customers, have customer service experience, and enjoy working in a fun team environment....

Customer Service Associate

  • Buffalo, MN (8 miles from Monticello, MN)
  • 8 days ago
  • Buffalo, MN (8 miles from Monticello, MN)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Maple Grove, MN (19 miles from Monticello, MN)
  • 13 days ago
  • Maple Grove, MN (19 miles from Monticello, MN)
  • 13 days ago

Schedule is working Monday - Friday 6:55AM-3:30PM at $17.75/hour Qualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the...

Customer Service Representative / Warranty Administrator

  • Maple Lake, MN (10 miles from Monticello, MN)
  • 13 days ago
  • Maple Lake, MN (10 miles from Monticello, MN)
  • 13 days ago

Customer Service Representative / Warranty Administrator PeopleReady of Waite Park, MN is now hiring Customer Service Representative / Warranty Administrators in Maple Lake, MN!...

Customer Service Representative

  • Saint Cloud, MN (24 miles from Monticello, MN)
  • 30+ days ago
  • Saint Cloud, MN (24 miles from Monticello, MN)
  • 30+ days ago

Maintains 90% minimum average in customer service and sales area quality assurance reviews....

Retail Customer Service Associate

  • Saint Cloud, MN (24 miles from Monticello, MN)
  • 30+ days ago
  • Saint Cloud, MN (24 miles from Monticello, MN)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 207 County Road 120, Saint Cloud...

Retail Customer Service Associate

  • Maple Grove, MN (19 miles from Monticello, MN)
  • 30+ days ago
  • Maple Grove, MN (19 miles from Monticello, MN)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16701 94Th Ave N, Maple Grove, MN...

Retail Customer Service Specialist

  • Long Lake, MN (23 miles from Monticello, MN)
  • 30+ days ago
  • Long Lake, MN (23 miles from Monticello, MN)
  • 30+ days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals....

Sales & Customer Service Associate - $17/ Hour - $500 SOB

  • Saint Cloud, MN (24 miles from Monticello, MN)
  • 45+ days ago
  • Saint Cloud, MN (24 miles from Monticello, MN)
  • 45+ days ago

Training to help you grow and refine your sales and customer service skills....

Customer Service Associate - Morning Shift

  • Maple Grove, MN (19 miles from Monticello, MN)
  • 45+ days ago
  • Maple Grove, MN (19 miles from Monticello, MN)
  • 45+ days ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Cashier

  • Rockville, MN (24 miles from Monticello, MN)
  • 45+ days ago
  • Rockville, MN (24 miles from Monticello, MN)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Lead Customer Service Representative

  • Saint Cloud, MN (24 miles from Monticello, MN)
  • 60+ days ago
  • Saint Cloud, MN (24 miles from Monticello, MN)
  • 60+ days ago

service and team collaboration Strong communication skills and leadership potential Familiarity with multi-line phone systems, scheduling and veterinary software Position Details: What's in it for...

Customer Service Representative

  • Saint Cloud, MN (24 miles from Monticello, MN)
  • 60+ days ago
  • Saint Cloud, MN (24 miles from Monticello, MN)
  • 60+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Savers / Value Village Careers - Customer Service Associate

  • Saint Cloud, MN (24 miles from Monticello, MN)
  • 60+ days ago
  • Saint Cloud, MN (24 miles from Monticello, MN)
  • 60+ days ago

Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $13.00 to $13.71 depending on job duty/position. $13.00 = Sales Clerk, Designated...

Demographic Data for Monticello, MN

Moving to Monticello, MN? Find some basic demographic data about Monticello, MN below.


Local
National
20,476
537
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Monticello, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Monticello, MN offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Monticello, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »