Customer Service Jobs in Maple Grove, MN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 114 Jobs

Customer Service Associate - Plymouth, MN - (Full-Time)

  • Plymouth, MN (8 miles from Maple Grove, MN)
  • 20 hours ago
  • Plymouth, MN (8 miles from Maple Grove, MN)
  • 20 hours ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Technical Support / Customer Service Representative (Remote)

  • Saint Paul, MN (23 miles from Maple Grove, MN)
  • 20 hours ago
  • Saint Paul, MN (23 miles from Maple Grove, MN)
  • 20 hours ago

Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer Service Representative (Remote) works from home and interfaces with...

Remote Work

Customer Service Associate

  • Mounds View, MN (15 miles from Maple Grove, MN)
  • 20 hours ago
  • Mounds View, MN (15 miles from Maple Grove, MN)
  • 20 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative 10am-4pm

  • Elk River, MN (14 miles from Maple Grove, MN)
  • 21 hours ago
  • Elk River, MN (14 miles from Maple Grove, MN)
  • 21 hours ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Pharmacy Customer Service Associate

  • Arden Hills, MN (15 miles from Maple Grove, MN)
  • 21 hours ago
  • Arden Hills, MN (15 miles from Maple Grove, MN)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Retail Customer Service Associate

  • Coon Rapids, MN (9 miles from Maple Grove, MN)
  • 22 hours ago
  • Coon Rapids, MN (9 miles from Maple Grove, MN)
  • 22 hours ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Associate - Coon Rapids, MN - (Part-Time)

  • Coon Rapids, MN (9 miles from Maple Grove, MN)
  • 1 day ago
  • Coon Rapids, MN (9 miles from Maple Grove, MN)
  • 1 day ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Retail Customer Service Specialist

  • Coon Rapids, MN (9 miles from Maple Grove, MN)
  • 1 day ago
  • Coon Rapids, MN (9 miles from Maple Grove, MN)
  • 1 day ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Edina Liquor Store - Customer Service Representative - Part-Time

  • Edina, MN (16 miles from Maple Grove, MN)
  • 1 day ago
  • Edina, MN (16 miles from Maple Grove, MN)
  • 1 day ago

customer service, assist in keeping store clean and assist management as needed....

Customer Service Representative

  • Minneapolis, MN (14 miles from Maple Grove, MN)
  • 1 day ago
  • Minneapolis, MN (14 miles from Maple Grove, MN)
  • 1 day ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Service Representative

  • Saint Paul, MN (23 miles from Maple Grove, MN)
  • 1 day ago
  • Saint Paul, MN (23 miles from Maple Grove, MN)
  • 1 day ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Associate Customer Service Representative

  • Saint Paul, MN (23 miles from Maple Grove, MN)
  • 1 day ago
  • Saint Paul, MN (23 miles from Maple Grove, MN)
  • 1 day ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Care Representative (Automotive) 10am-6:30pm EST

  • Minneapolis, MN (14 miles from Maple Grove, MN)
  • 1 day ago
  • Minneapolis, MN (14 miles from Maple Grove, MN)
  • 1 day ago

Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....

Customer Service Agent-MinneapolisSaint Paul International Airport (MSP)

  • Minneapolis, MN (14 miles from Maple Grove, MN)
  • 1 day ago
  • Minneapolis, MN (14 miles from Maple Grove, MN)
  • 1 day ago

**BECOME A CUSTOMER SERVICE AGENT!** Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....

Customer Service Representative - Remote

  • Saint Paul, MN (23 miles from Maple Grove, MN)
  • 1 day ago
  • Saint Paul, MN (23 miles from Maple Grove, MN)
  • 1 day ago

**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...

Remote Work

Demographic Data for Maple Grove, MN

Moving to Maple Grove, MN? Find some basic demographic data about Maple Grove, MN below.

Local
National
37,390
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Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Maple Grove, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Maple Grove, MN offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Maple Grove, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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