Customer Service Jobs in Hopkins, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist (Bilingual Spanish & English Preferred)
- Lakeville, MN (23 miles from Hopkins, MN)
- 26 days ago
- Lakeville, MN (23 miles from Hopkins, MN)
- 26 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Customer Service Representative (on-site)
- Minneapolis, MN (8 miles from Hopkins, MN)
- 3 hours ago
- Minneapolis, MN (8 miles from Hopkins, MN)
- 3 hours ago
Were evaluating talent for a variety of Customer Service and Administrative opportunities in the automotive industry across the Minneapolis and St. Paul MN Metro....
Retail Customer Service Representative/Cashier
- St Louis Park, MN (4 miles from Hopkins, MN)
- 1 hour ago
- St Louis Park, MN (4 miles from Hopkins, MN)
- 1 hour ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Customer Service Associate - Savage, MN - (Part-Time)
- Savage, MN (13 miles from Hopkins, MN)
- 1 hour ago
- Savage, MN (13 miles from Hopkins, MN)
- 1 hour ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Front Desk Customer Service Representative
- Burnsville, MN (16 miles from Hopkins, MN)
- 1 hour ago
- Burnsville, MN (16 miles from Hopkins, MN)
- 1 hour ago
Front Desk Customer Service Representative Location: Burnsville, MN Job Type: Full-time Contract-to-hire Pay: $18- $20/hr....
- Eden Prairie, MN (2 miles from Hopkins, MN)
- 1 hour ago
- Eden Prairie, MN (2 miles from Hopkins, MN)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Morning Shift
- Maple Grove, MN (12 miles from Hopkins, MN)
- 13 hours ago
- Maple Grove, MN (12 miles from Hopkins, MN)
- 13 hours ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Specialist
- Maple Grove, MN (12 miles from Hopkins, MN)
- 15 hours ago
- Maple Grove, MN (12 miles from Hopkins, MN)
- 15 hours ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Retail Customer Service Associate
- Minneapolis, MN (8 miles from Hopkins, MN)
- 17 hours ago
- Minneapolis, MN (8 miles from Hopkins, MN)
- 17 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Hybrid
- Anoka, MN (22 miles from Hopkins, MN)
- 17 hours ago
- Anoka, MN (22 miles from Hopkins, MN)
- 17 hours ago
See All Customer Service Positions >>...
Patient Financial Services/Customer Service Representative
- Saint Paul, MN (17 miles from Hopkins, MN)
- 1 day ago
- Saint Paul, MN (17 miles from Hopkins, MN)
- 1 day ago
Required 2 years customer service experience Individual has a strong interest in learning new IS systems (PASS, Deloitte overlay system, Healthworks, etc) as well as the ability to work independently...
Customer Service Associate - Temporary
- Saint Anthony, MN (10 miles from Hopkins, MN)
- 1 day ago
- Saint Anthony, MN (10 miles from Hopkins, MN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Ridgedale - Full Time
- Minnetonka, MN
- 1 day ago
- Minnetonka, MN
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Retail Customer Service Team Member
- Roseville, MN (14 miles from Hopkins, MN)
- 1 day ago
- Roseville, MN (14 miles from Hopkins, MN)
- 1 day ago
Store - MSP-ROSEVILLE, MN Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative-K&G Fashion Superstore
- Brooklyn Center, MN (8 miles from Hopkins, MN)
- 2 days ago
- Brooklyn Center, MN (8 miles from Hopkins, MN)
- 2 days ago
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....
Demographic Data for Hopkins, MN
Moving to Hopkins, MN? Find some basic demographic data about Hopkins, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hopkins, MN
Highest Education Level
Customer Services in Hopkins, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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