Customer Service Jobs in Forest Lake, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Saint Paul, MN (21 miles from Forest Lake, MN)
- 45+ days ago
- Saint Paul, MN (21 miles from Forest Lake, MN)
- 45+ days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Stillwater, MN (15 miles from Forest Lake, MN)
- 45+ days ago
- Stillwater, MN (15 miles from Forest Lake, MN)
- 45+ days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Call Center Representative
- Bayport, MN (20 miles from Forest Lake, MN)
- 45+ days ago
- Bayport, MN (20 miles from Forest Lake, MN)
- 45+ days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 4 hours ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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- Crystal, MN (23 miles from Forest Lake, MN)
- 1 day ago
- Crystal, MN (23 miles from Forest Lake, MN)
- 1 day ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Pharmacy Customer Service Representative - National Remote
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 2 days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 2 days ago
**Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR older + Customer service experience in a call center environment + Required to submit...
Remote Work- Minneapolis, MN (22 miles from Forest Lake, MN)
- 3 days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 3 days ago
We focus on quality over quantity, modeling internal customer service and leaning on each other for guidance. We are innovative, fun and passionate about our product and customers....
Customer Service Representative
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 3 days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 3 days ago
If you want to be a part of a growing organization committed to inclusion, development and quality in everything we do, come join our Minneapolis Customer Service Team!...
Retail Service Representative II (Service)-Roseville
- Roseville, MN (18 miles from Forest Lake, MN)
- 4 days ago
- Roseville, MN (18 miles from Forest Lake, MN)
- 4 days ago
The RSR will focus on providing customer service for delivery partners and customers....
Customer Service Representative
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 4 days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 4 days ago
Were evaluating talent for a variety of full-time Customer Service opportunities in the automotive industry across the Minneapolis and St. Paul MN Metro....
Customer Service Associate - Roseville, MN - Cleveland Ave - (Part-Time)
- Roseville, MN (18 miles from Forest Lake, MN)
- 5 days ago
- Roseville, MN (18 miles from Forest Lake, MN)
- 5 days ago
Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Customer Service Representative - National Remote
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 5 days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 5 days ago
.** **SM** As a divvyDOSE **Customer Service Representative**, you will be able to demonstrate what right looks like as a fully proficient Customer Service Representative....
Remote WorkCustomer Service Representative
- Saint Paul, MN (21 miles from Forest Lake, MN)
- 5 days ago
- Saint Paul, MN (21 miles from Forest Lake, MN)
- 5 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Bilingual English and Spanish Senior Customer Service Representative - Remote in Mainland USA
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 6 days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 6 days ago
.** As a **Senior Customer Service Representative,** you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care...
Remote WorkCustomer Service Representative - Remote in EST or CST
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 6 days ago
- Minneapolis, MN (22 miles from Forest Lake, MN)
- 6 days ago
service environment....
Remote WorkDemographic Data for Forest Lake, MN
Moving to Forest Lake, MN? Find some basic demographic data about Forest Lake, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Forest Lake, MN
Highest Education Level
Customer Services in Forest Lake, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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