Customer Service Jobs in Farmington, MN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 84 Jobs

Retail Customer Service Specialist (Bilingual Spanish & English Preferred)

  • Lakeville, MN (8 miles from Farmington, MN)
  • 25 days ago
  • Lakeville, MN (8 miles from Farmington, MN)
  • 25 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Patient Financial Services/Customer Service Representative

  • Saint Paul, MN (22 miles from Farmington, MN)
  • 13 hours ago
  • Saint Paul, MN (22 miles from Farmington, MN)
  • 13 hours ago

Required 2 years customer service experience Individual has a strong interest in learning new IS systems (PASS, Deloitte overlay system, Healthworks, etc) as well as the ability to work independently...

Customer Service Associate

  • Lakeville, MN (8 miles from Farmington, MN)
  • 14 hours ago
  • Lakeville, MN (8 miles from Farmington, MN)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Bloomington, MN (15 miles from Farmington, MN)
  • 2 days ago
  • Bloomington, MN (15 miles from Farmington, MN)
  • 2 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Associate - West St. Paul, MN - (Full-Time)

  • West St Paul, MN (18 miles from Farmington, MN)
  • 2 days ago
  • West St Paul, MN (18 miles from Farmington, MN)
  • 2 days ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Representative

  • Eden Prairie, MN (23 miles from Farmington, MN)
  • 2 days ago
  • Eden Prairie, MN (23 miles from Farmington, MN)
  • 2 days ago

Minimum 1-year Experience working in a customer service environment required. 2-year experience working in a hearing aid manufacturing environment preferred....

Call Center Customer Service Representative

  • Lakeville, MN (8 miles from Farmington, MN)
  • 2 days ago
  • Lakeville, MN (8 miles from Farmington, MN)
  • 2 days ago

Call Center Customer Service Representative Location : Lakeville, MN (Fully remote) Minimum Requirements: Proven experience as call center representative or similar position Experience in customer service...

Remote Work

Customer Service Representative

  • Burnsville, MN (10 miles from Farmington, MN)
  • 2 days ago
  • Burnsville, MN (10 miles from Farmington, MN)
  • 2 days ago

Qualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the Twin Cities metro area We Offer: Paid Training!...

Customer Service Representative Upto $25/hr

  • Burnsville, MN (10 miles from Farmington, MN)
  • 3 days ago
  • Burnsville, MN (10 miles from Farmington, MN)
  • 3 days ago

Ideal Candidate: Strong communication and customer service skills Professional appearance and demeanor Ability to multi-task in a fast-paced environment Reliable transportation and a clean driving record...

Sales Customer Service Representative

  • Saint Paul, MN (22 miles from Farmington, MN)
  • 3 days ago
  • Saint Paul, MN (22 miles from Farmington, MN)
  • 3 days ago

Sales Customer Service Representative Job Locations UK-Cheshire-Warrington | Work From Your Own Home ID 2025-16072 Overview Element has an opportunity for a Sales Customer Service Representative primarily...

Retail Customer Service Associate

  • Saint Paul, MN (22 miles from Farmington, MN)
  • 4 days ago
  • Saint Paul, MN (22 miles from Farmington, MN)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • South Saint Paul, MN (18 miles from Farmington, MN)
  • 4 days ago
  • South Saint Paul, MN (18 miles from Farmington, MN)
  • 4 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Remote Senior Customer Service Representative

  • Eagan, MN (16 miles from Farmington, MN)
  • 4 days ago
  • Eagan, MN (16 miles from Farmington, MN)
  • 4 days ago

The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...

Remote Work

U-Box Customer Care Representative (CDL)

  • Burnsville, MN (10 miles from Farmington, MN)
  • 4 days ago
  • Burnsville, MN (10 miles from Farmington, MN)
  • 4 days ago

Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only....

Customer Service Associate - Faribault, MN - (Part-Time)

  • Faribault, MN (23 miles from Farmington, MN)
  • 4 days ago
  • Faribault, MN (23 miles from Farmington, MN)
  • 4 days ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Demographic Data for Farmington, MN

Moving to Farmington, MN? Find some basic demographic data about Farmington, MN below.


Local
National
35,948
483
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Farmington, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Farmington, MN offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Farmington, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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