Customer Service Jobs in Edina, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Burnsville, MN (12 miles from Edina, MN)
- 45+ days ago
- Burnsville, MN (12 miles from Edina, MN)
- 45+ days ago
Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels....
Loss Prevention Customer Service Associate ll
- Brooklyn Center, MN (10 miles from Edina, MN)
- 1 hour ago
- Brooklyn Center, MN (10 miles from Edina, MN)
- 1 hour ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Maple Grove, MN (16 miles from Edina, MN)
- 6 hours ago
- Maple Grove, MN (16 miles from Edina, MN)
- 6 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Part Time Customer Service Associate
- Minneapolis, MN (5 miles from Edina, MN)
- 6 hours ago
- Minneapolis, MN (5 miles from Edina, MN)
- 6 hours ago
customer service....
Maplewood - Sales and Customer Service Representative
- Maplewood, MN (15 miles from Edina, MN)
- 6 hours ago
- Maplewood, MN (15 miles from Edina, MN)
- 6 hours ago
At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed....
Healthcare Customer Service Representative
- Saint Louis Park, MN (2 miles from Edina, MN)
- 7 hours ago
- Saint Louis Park, MN (2 miles from Edina, MN)
- 7 hours ago
RAYUS Radiology is looking for a Customer Service Specialist to join our team....
Remote WorkCustomer Service Representative
- Apple Valley, MN (12 miles from Edina, MN)
- 1 day ago
- Apple Valley, MN (12 miles from Edina, MN)
- 1 day ago
Customer Service Representative Earning Potential of $18 - $23 hourly Classic Collision is now hiring a Customer Service Representative....
Customer Service Associate - Plymouth, MN - (Full-Time)
- Plymouth, MN (8 miles from Edina, MN)
- 1 day ago
- Plymouth, MN (8 miles from Edina, MN)
- 1 day ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Technical Support / Customer Service Representative (Remote)
- Saint Paul, MN (11 miles from Edina, MN)
- 1 day ago
- Saint Paul, MN (11 miles from Edina, MN)
- 1 day ago
Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer Service Representative (Remote) works from home and interfaces with...
Remote Work- Mounds View, MN (13 miles from Edina, MN)
- 1 day ago
- Mounds View, MN (13 miles from Edina, MN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Wholesale Customer Service Representative
- Inver Grove Heights, MN (14 miles from Edina, MN)
- 1 day ago
- Inver Grove Heights, MN (14 miles from Edina, MN)
- 1 day ago
.** has an exciting opportunity to join the enterprise customer service team. We are looking for a **Wholesale Customer Service Representative**....
Pharmacy Customer Service Associate
- Arden Hills, MN (13 miles from Edina, MN)
- 1 day ago
- Arden Hills, MN (13 miles from Edina, MN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Retail Customer Service Associate
- Coon Rapids, MN (16 miles from Edina, MN)
- 1 day ago
- Coon Rapids, MN (16 miles from Edina, MN)
- 1 day ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Associate - Coon Rapids, MN - (Part-Time)
- Coon Rapids, MN (16 miles from Edina, MN)
- 1 day ago
- Coon Rapids, MN (16 miles from Edina, MN)
- 1 day ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Retail Customer Service Specialist
- Coon Rapids, MN (16 miles from Edina, MN)
- 1 day ago
- Coon Rapids, MN (16 miles from Edina, MN)
- 1 day ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Demographic Data for Edina, MN
Moving to Edina, MN? Find some basic demographic data about Edina, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Edina, MN
Highest Education Level
Customer Services in Edina, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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