Customer Service Jobs in Eden Prairie, MN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Remote
- Saint Paul, MN (16 miles from Eden Prairie, MN)
- 4 hours ago
- Saint Paul, MN (16 miles from Eden Prairie, MN)
- 4 hours ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative
- Burnsville, MN (13 miles from Eden Prairie, MN)
- 12 hours ago
- Burnsville, MN (13 miles from Eden Prairie, MN)
- 12 hours ago
Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels....
Customer Service Associate - Lakeville, MN - (Part-Time)
- Lakeville, MN (20 miles from Eden Prairie, MN)
- 21 hours ago
- Lakeville, MN (20 miles from Eden Prairie, MN)
- 21 hours ago
Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Customer Service Representative
- Rosemount, MN (20 miles from Eden Prairie, MN)
- 21 hours ago
- Rosemount, MN (20 miles from Eden Prairie, MN)
- 21 hours ago
Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Customer Service Representative (CSR) to work at our Apple Valley office....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Saint Paul, MN (16 miles from Eden Prairie, MN)
- 21 hours ago
- Saint Paul, MN (16 miles from Eden Prairie, MN)
- 21 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Life Contact Center
- Saint Paul, MN (16 miles from Eden Prairie, MN)
- 1 day ago
- Saint Paul, MN (16 miles from Eden Prairie, MN)
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkSenior Customer Service Representative - Corporate Filings
- Saint Paul, MN (16 miles from Eden Prairie, MN)
- 1 day ago
- Saint Paul, MN (16 miles from Eden Prairie, MN)
- 1 day ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
- Bloomington, MN (8 miles from Eden Prairie, MN)
- 2 days ago
- Bloomington, MN (8 miles from Eden Prairie, MN)
- 2 days ago
The Software Support Analyst is an entry-level, full-time position reporting to the Customer Support Manager and is part of the Customer Services Department....
- Bloomington, MN (8 miles from Eden Prairie, MN)
- 2 days ago
- Bloomington, MN (8 miles from Eden Prairie, MN)
- 2 days ago
QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...
- Mendota Heights, MN (14 miles from Eden Prairie, MN)
- 2 days ago
- Mendota Heights, MN (14 miles from Eden Prairie, MN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Rosedale Center - Full Time
- Roseville, MN (14 miles from Eden Prairie, MN)
- 3 days ago
- Roseville, MN (14 miles from Eden Prairie, MN)
- 3 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
- Chanhassen, MN (8 miles from Eden Prairie, MN)
- 3 days ago
- Chanhassen, MN (8 miles from Eden Prairie, MN)
- 3 days ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Representative
- Mendota Heights, MN (14 miles from Eden Prairie, MN)
- 3 days ago
- Mendota Heights, MN (14 miles from Eden Prairie, MN)
- 3 days ago
of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative 12:30pm-9pm EST
- Saint Paul, MN (16 miles from Eden Prairie, MN)
- 3 days ago
- Saint Paul, MN (16 miles from Eden Prairie, MN)
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Associate - Bloomington, MN - (Part-Time)
- Bloomington, MN (8 miles from Eden Prairie, MN)
- 3 days ago
- Bloomington, MN (8 miles from Eden Prairie, MN)
- 3 days ago
Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Demographic Data for Eden Prairie, MN
Moving to Eden Prairie, MN? Find some basic demographic data about Eden Prairie, MN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Eden Prairie, MN
Highest Education Level
Customer Services in Eden Prairie, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »